I was very apprehensive about buying from a store whose CSTMR Srvc center only opens a few hrs per day, but I was pleasantly surprised. Both phone and email CSTMR Srvc was efficient with my emails be... See more
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Founded in East London in 1994, AllSaints breaks through the noise to offer something different. The style-obsessed come for cult leather jackets, signature biker boots, asymmetric dresses and accessories with attitude – and stay for our commitment to sustainability and service.
AllSaints has 250 stores globally including franchise partnerships, a strong digital presence and over 50 brand business partners, reaching customers in over 150 countries.
The brand creates menswear and womenswear ready-to-wear collections from its London atelier, plus footwear, accessories and fragrance, and is known for its iconic leather jackets. Inspired by its customers’ lives, the AllSaints aesthetic is about turning your back on the trends and making your own rules, a uniform without uniformity, clothes that make you feel good. AllSaints is an attitude, wear it your way.
15-17 Jacks Place, 6 Corbet Place, e16nn, London, United Kingdom
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Really pleased with my recent AllSaints order. The items arrived neatly and carefully packaged, and the delivery box itself felt luxurious and well presented, which made the whole experience feel very premium.
The DPD driver was also courteous, professional and friendly, delivering the package directly to my apartment door.
Overall, a great experience from ordering through to delivery. The quality of the presentation and service really stood out. I’d definitely order from AllSaints again!
Quality wise, it’s a nice cotton t shirt. Sized down. I’m 5’7 180 gym physique I usually wear large but medium fit perfect. I would cop again.
I received a shirt with stains on the collar & left shoulder patch which is very disappointing
Great quality items as always! Free next
Day delivery 📦 🙌🏻
Excellent trouser - and in the sale as well. Exceptionally comfortable and a perfect fit. Excellent service too. Five stars 🌟
I bought one of these shirts 2 years ago at a Nordstroms. Love it! My favorite shirt. I still love the cut and design, but these are made of lighter weight cotton fabric. Flimsier.
Beautiful dress and my contact with the online staff was friendly, professional and very fast.
Really easy to deal with All Saints, from the app, or web site to delivery.... Delivery is always on time too.
This was an all round positive experience with very prompt, next day delivery, free returns & a very quick refund.
Sadly the item I ordered was beautiful but I found they came up large & were too big for me. I was disappointed as they are beautiful & excellent quality. If I ordered the Frankie jeans again I’d size down. I’m a committed fan of All Saints clothing, particularly its jeans, boots & dresses.
Purchased in the sale as a gift for my daughter, who wanted a cross body bag. Absolutely delighted when it arrived but it wasn’t delivered in a box as I’ve had in All Saints deliveries previously, only wrapped up in a knocked about brown bag like a pair of old slippers. Nevertheless, the bag itself was lovely but unfortunately had to return as we couldn’t make the strap long enough. Shame because the colour was lovely too, more a brown with a hint of red.
Very cute, high quality and high fashion/trendy denim at more affordable prices than most of the competition.
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