Boohoobaby UK Reviews 

83
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Great experience with Boohoobaby - couldn't believe it - ordered a fabulous folding Bloom Alba Cot on a Wed morning at 10am. Received an email regarding the colour at 12noon and then the Cot arrived a... See more

Rated 5 out of 5 stars

I ordered a toy kitchen for my daughter's 6th Birthday just before the weekend, with reservations about whether it would turn up in time. I received an email the next day with tracking details and the... See more

Rated 1 out of 5 stars

Still waiting for order after over a month. boohoobaby will not issue a refund saying that the problem is with the courier, not with them. They have made no attempt to contact the courier or provide m... See more

Company replied

Rated 5 out of 5 stars

Ordered my ergo baby carrier on Tuesday (best price in the UK) and it arrived on Thursday, can't ask much more than that. The two people I spoke to in customer services were polite and efficient. Hig... See more

Company details

  1. Baby Store

Information provided by various external sources

Baby things for new mums and dads, selling everything from prams and buggys to nappies, high chairs and clothes, baby suits and sleepers.


Contact info

4.0

Great

TrustScore 4 out of 5

83 reviews

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4.0

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(83)

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Rated 1 out of 5 stars

THEY DO NOT PAY BACK!

THEY DO NOT PAY BACK!! I have given my IBAN and PayPal account with screenshots and they continue to say that these do not work. I´ve even given my friends!! It´s been 2 months and I still not receive the money back (25 EUR).

It´s outrageous, HORRIBLE CLIENT SERVICE!!! Save all the trouble, BUY INSTEAD IN ZALANDO and ASOS!!!

December 13, 2018
Unprompted review
Rated 5 out of 5 stars

Delivery Delayed :(

I paid for express shipping to New Zealand $19.99. 4 days pass still no delivery. I contact amarex(shipping service) & boohoo online via email. No reply. I then head to twitter and make an inquiry with the boohoo help team there. Where I was helpfully dealt with from Saif . Who cleared everything up for me. I’ve been notified my delivery is definitely on its way it’s just going to be a little late. But I will be totally refunded. I’m a happy camper. Thanks again SAIF ❤️

December 9, 2018
Unprompted review
Rated 3 out of 5 stars

Customer service could be more helpfull

My order wasn't delivered but on a email they said that it was and i had to contact them and if I didn't get furious they would have lest me without anything! On top of it I paid extra for a next day delivery by the time it has been sorted out it took a week! so a bit desappointed by that but it happenned only once so lets give them another chance!

March 23, 2016
Unprompted review
Rated 1 out of 5 stars

I worked for this company along aside there other company's and there all out to scam you guys

Hi guys

I worked with huan the company behind boohoobaby and the other 13 websites such as hipfurniture and gardenersworld.com. And I was only working there for about three months untill the boss started treating stuff unfairly and not paying me the right wage. But that's all huan is out to do is scam people for there money so I would advice everyone who reads this to stay as far away from this site as possible or be ready to get scammed.

Thanks

June 12, 2014
Unprompted review
Rated 1 out of 5 stars

Terrible!!!!!

one month...no answers to emails or calls....
I ordered easel for my girl for over 120 euro.... I am not willing to wait without knowing what is happening, will my order arrive ever or not.... Opened a dispute on paypal.
Does that company exists at all???

June 5, 2014
Unprompted review
Rated 1 out of 5 stars

No answer for more than one month.

After ordering a product on boohoobaby.ie, the website first send me confirmation of sending my order and then a cancellation e-mail.
One month after I still don't had any news of my item, this one was supposed to be back in stock and cost me 99€ .
Today one month after, I still don't have any news of them even after sending multiples e-mails to boohoobaby.

Really unhappy....

June 2, 2014
Unprompted review
Rated 1 out of 5 stars

Do NOT buy from this company...ever

Ordered a garage for my sons birthday, said it would take 4 weeks so I cancelled but 4 weeks later no refund despite an email saying I'd get it in 7 -10 days, 3 emails and numerous phone calls later from me. Really really disappointing, I could really do with that €108.90 right now.

May 25, 2014
Unprompted review
Rated 1 out of 5 stars

Never Arrived - Scam???

I ordered a twin stroller from boohoobaby.ie. I got a strange confirmation email from gardener's world and nothing else. They never answered/emails calls until I disputed the sale with paypal. Then all they said is they don't have it in stock and I'd have to wait. No idea when they would have it but wouldn't return my money. Joke company.

April 9, 2014
Unprompted review
Rated 4 out of 5 stars

Delighted with purchase, very good value however delivery was slow

I read some poor reviews of this site but I paid via PayPal just in case I had any issues.I received the goods after 4 and a half weeks so it was a little slow but I am delighted with the purchase as I saved a lot by comparison to the prices offered on other websites. I received an email apology regarding the delay so I could not ask for more.

March 24, 2014
Unprompted review
Rated 1 out of 5 stars

FRAUD?

I purchased a baby carrier from boohoobaby.ie on jan 23 rd and should have had it at the latest last Thursday. I emailed them to seek my order status as their '24 hour' customer service no was disconnected. I have so far sent five emails, and am yet to get a response. I can only assume they are gone bust. I used the website in the past with no problems which is why I placed my order so quickly this time. The payment was taken out of my credit card straight away and at the moment it is frozen while my credit card company look into them. I am so annoyed because all I want is the product I purchased!

February 4, 2014
Unprompted review

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