Used this site to order a bathroom cabinet. Very impressed with both their service and this item . It's very classy and is such an elegant cabinet with plenty of space inside. Great item. Reasonably... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Original sink arrived with a crack through it and didn't notice until opened by the fitter. Got onto the store and a new sink was dispatched the same day for next day delivery. Excellent service.
Company replied
Looking for salt tablets online. Came across Plumbing Superstore offering a good price. 1st time using this company but not the last. Speedy delivery. Phone call to arrange delivery day. Offer of c... See more
Company replied
An absolutely fantastic company. The lady I spoke to on the phone was amazingly helpful and knowledgeable. She took the time to fully understand my needs and put together a package which was just perf... See more
Company replied
Company details
About Plumbing Superstore
Written by the company
Plumbing Superstore is the UK's largest online supplier of quality plumbing materials and bathroom supplies. Aimed at providing customer satisfaction and convenient shopping for all your plumbing supply needs.
Plumbing Superstore is part of the Superstore family of online specialist construction material retailers. Please visit our other specialist stores below.
Roofing Superstore
Insulation Superstore
Door Superstore
Drainage Superstore
Tile Superstore
Total Tiles
CMO Trade
Plumbing Superstore is part of the Superstore family of online specialist construction material retailers. Please visit our other specialist stores below.
Roofing Superstore
Insulation Superstore
Door Superstore
Drainage Superstore
Tile Superstore
Total Tiles
CMO Trade
Contact info
Plumbing Superstore, Hannah Court, Unit 1 Business Park, DL3 0AW, Darlington, United Kingdom
- 01325488588
- sales@plumbingsuperstore.co.uk
- plumbingsuperstore.co.uk
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Item arrived quickly & as expected
Item arrived quickly & as expected - happy with whole process.
July 24, 2026
Unprompted review
Reply from Plumbing Superstore
Good morning,
Thank you for taking the time to review us. Great to see that everything was as expected, and that the items arrived quickly.
If you need anything else in the future, please let us know.
Kind regards,
Phil.
Easy to find the part I needed,hassle…
Easy to find the part I needed,hassle free,checked out and paid,kept up to date all along the delivery process,arrived when they said
July 23, 2026
Unprompted review
Reply from Plumbing Superstore
Good morning,
Thank you for the 5 star review! Brilliant to see that you were kept up to date about your delivery, and that everything was hassle free (just as it should be!)
If you need anything else in the future, please let us know.
Kind regards,
Phil.
These guys are great
These guys are great - really helpful and prices are good too.
July 31, 2026
Unprompted review
Reply from Plumbing Superstore
Hi Aidan,
Many thanks for taking the time to review us! We appreciate it, and are glad that our team were able to assist.
If you need anything in the future, please let us know.
Kind regards,
Phil.
Original sink arrived with a crack…
Original sink arrived with a crack through it and didn't notice until opened by the fitter. Got onto the store and a new sink was dispatched the same day for next day delivery. Excellent service.
July 23, 2026
Unprompted review
Reply from Plumbing Superstore
Hi Stephen,
Thank you for taking the time to review us! We really appreciate it, and are glad to have been able to resolve the issue for you.
Kind regards,
Phil.
Good service, fair delivery time
Item arrived well packaged, even if a day later than told by DX Express, happy with it.
July 29, 2026
Unprompted review
Reply from Plumbing Superstore
Hi Fernando,
Thanks for taking the time to review us! We apologise for the delay, but are glad that you're happy with the products.
We hope to see you again in the future.
Kind regards,
Phil.
Quick response to questions
Quick response to questions, quick easy ordering process and delivered in a quick efficient manner
July 15, 2026
Unprompted review
Reply from Plumbing Superstore
Good morning Pete,
Great to see that the process was made easy for you, and that it was delivered quickly!
Thanks for reviewing us, and we hope to see you again in the future.
Kind regards,
Phil.
Good advertising
Good advertising and having full descriptions of their items , reasonable delivery times
July 16, 2026
Unprompted review
Reply from Plumbing Superstore
Good morning,
Many thanks for the 5 star review! We massively appreciate it!
If you need anything in the future please let us know.
Phil.
Reply from Plumbing Superstore
Hi Jason,
Thank you for leaving us this review! We're happy to see this reached you quickly and at a competitive price!
We hope to see you again.
Kind regards,
Phil.
Was quick and easy since I had the part…
Was quick and easy since I had the part number already
July 19, 2026
Unprompted review
Reply from Plumbing Superstore
Hi Christopher,
Thanks for the 5 star review! We're very happy that this was easy, and if you need anything else in the future please let us know.
Kind regards,
Phil.
Great for small orders
Great for small orders, larger orders are hit and miss. Multiple deliveries, and you have to chase them for missing items. The materials themselves are as advertised.
July 10, 2026
Unprompted review
Reply from Plumbing Superstore
Good morning,
Thank you for your review! We're glad the items are as expected, and hope to see you again in the future.
Kind regards,
Phil.
Excellent customer service. Fast delivery.
Excellent customer service.
I needed Belimo parts which had been superseded, Ashley called Belimo to ensure the parts were correct.
Great price and fast delivery.
Highly recommend Plumbing Superstore!
Thanks again Ashley :)
July 16, 2026
Unprompted review
Reply from Plumbing Superstore
Good morning Anthony,
Many thanks for the 5 star review and for your kind comments about Ashley! We're glad to see she was able to help, and if you need anything else in the future please let us know.
Kind regards,
Phil.
Great company
Great company, parts supplied quickly and great price, great delivery.
July 22, 2026
Unprompted review
Reply from Plumbing Superstore
Hi David,
Many thanks for the 5 star review! We're glad this reached you quickly, and hope to see you again in the future.
Kind regards,
Phil.
Reply from Plumbing Superstore
Hi Duncan,
Thank you for the review! We massively appreciate it, and hope to see you again in the future.
Kind regards,
Phil.
Plumbing fitment
Had part I needed at good price and transaction was easy and quick.
June 1, 2026
Unprompted review
Reply from Plumbing Superstore
Hi Richard,
Thank you for leaving us 5 stars! We are glad the transaction was both easy and quick, and we hope to see you again in the future.
Kind regards,
Phil.
Perfect product
Perfect product
Fast delivery
Arrived in perfect condition
July 10, 2026
Unprompted review
Reply from Plumbing Superstore
Hi Michelle,
Thanks for the excellent review! We're glad everything reached you quickly and in perfect condition - and we hope to see you again in the future.
Kind regards,
Phil.
Great service from this company and…
Great service from this company and prices are very affordable
July 3, 2026
Unprompted review
Reply from Plumbing Superstore
Hi Carol,
Thank you for taking the time to review us! We're glad you had a 5* experience, and hope to see you again in the future.
Kind regards,
Phil.
Reply from Plumbing Superstore
Good morning,
Thank you for the 5 star review! We're very happy to see that you've received great service - and hope to see you again in the future.
Kind regards,
Phil.
Easy ordering process and fast shipping!
July 8, 2026
Unprompted review
Reply from Plumbing Superstore
Good morning,
Thank you for taking the time to review us! Great to see that this reached you quickly.
Kind regards,
Phil.
First order I placed
First order I placed, to check if a product was something we already used but could source here as it was less than where were current order from, arrived the day after the next day cut off and it was an incorrect product to what I had ordered. I called the number on their site, at least 15 minutes waiting for someone to pick up. Explained the error, over the phone, sent the images of what should have been ordered and what was sent, so the lady on the phone arranged to speak to the warehouse and get the correct items sent. Received them 3 working days later. After seeing it was the product we already order I placed an order on 13th July, with the message saying order within x hours to receive next day. It's now 15th July and my order status is on New still.
July 15, 2026
Unprompted review
Reply from Plumbing Superstore
Good morning Mick,
I am sorry to hear of the issues with your order. Unfortunately, I'm unable to locate your order with the details provided in this review - but if you could kindly email feedback@cmostores.com with your PS order number, we shall be more than happy to assist.
Kind regards,
Phil.
Great service, price and generally 5**.
Used this site to order a bathroom cabinet. Very impressed with both their service and this item . It's very classy and is such an elegant cabinet with plenty of space inside. Great item. Reasonably prompt delivery. Love it ! Thank you plumbing superstore.
July 1, 2026
Unprompted review
Reply from Plumbing Superstore
Good morning,
That's great to hear! Thank you for the 5* review, and we hope to see you again in the future.
Kind regards,
Phil.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.