Cloud Next® - Web & WordPress Hosting Reviews 616

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Brilliant Service. Exceeded expectations and response was quick. Solution even better, which we are very grateful for. Thank you!

Company replied

Rated 5 out of 5 stars

I support a small parish council that wished to migrate to a gov.uk domain. Cloud Next have been very patient, as anybody supporting a PC needs to be. I have just completed the email migration and enc... See more

Company replied

Rated 5 out of 5 stars

The quality of support is excellent and extremely patient. Cloud Next provide cost effective solutions for everyone, whether it's just a private email domain to a fully fledged website system. Ev... See more

Company replied

Rated 5 out of 5 stars

I had completely forgotten how to get two dormant domains populated and up and running. Your guys came back within minutes, loaded wordpress onto the sites and helped me completely rebuild these two... See more

Company replied

Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. DNS Provider
  4. Email Service Provider

Written by the company

Web Hosting, WordPress, VPS & Domains Since 2008. Seriously-fast, secure & ultra-reliable hosting backed by 24/7 expert UK support. Unlimited FREE WordPress, Website & Email migrations from your current host. Quick, easy, hassle free & no downtime.


Contact info

4.8

Excellent

TrustScore 5 out of 5

616 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Service

Brilliant Service. Exceeded expectations and response was quick. Solution even better, which we are very grateful for. Thank you!

May 15, 2026
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Bernice

Thank you so much for taking the time to leave a review for Cloud Next, we really appreciate it. It's great to read that you have have found our service brilliant and that our support team have exceeded expectations as well as providing quick response times.

We look forward to continuing to provide you with this level of service. Thank you again for your review and if there is anything we can help with, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

The Support team are brilliant

The Support team are brilliant. Always available and respond quickly, with clear instructions/information. Excellent - cannot fault.

May 14, 2026
Unprompted review
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Bernice

Thank you so much for your 5 star review of Cloud Next. I'll so pleased to read that you have found our support team brilliant. We think they are amongst the best in the industry! We look provide to them continuing to provide you with this level of support .

Thank you again, and if we can be of any further help please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Quick to respond whenever needed

Quick to respond whenever needed. Cloud Next were swift to respond to my query and sorted everything out in super quick time. Can't ask for more! Thank you CloudNext

May 6, 2026
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Reply from Cloud Next® - Web & WordPress Hosting

Hi there

Thank you so much for taking the time to leave a review for Cloud Next. It's great to hear that our support team have always been quick to respond whenever needed and have helped you to resolve your queries.

We look forward to continuing to provide you with his level of service. Thank you again for your review and if you do need anything else, please don't hesitate to get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Easing the move to a new web-host

On advice from another user of Cloud Next I've just switched to their web-hosting. There were very helpful on questions relating to what service I needed and the delights of DNS.

April 15, 2026
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Richard

Thank you so much for your 5 star Trustpilot review of Cloud Next. I'm so pleased to read that our support team were able to assist you in moving your web hosting to ourselves, and that they were on hand to answer the questions you had.

If we can be of any assistance going forward or you do have any more questions, please do get in touch and we'll be happy to help. Thank you again for your review.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Very easy migration to gov.uk

I support a small parish council that wished to migrate to a gov.uk domain. Cloud Next have been very patient, as anybody supporting a PC needs to be. I have just completed the email migration and encountered issues which Cloud Next resolved quickly and helpfully.

April 5, 2026
Unprompted review
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Ken

Thank you so much for your review of Cloud Next, we really appreciate it. It's great to read that our support team were able to support you and your Parish Council to migrate your email services to ourselves and a gov.uk domain name.

We look forward to supporting you in the future and if ever we can help or you have a question, please do get in touch. Thank you again.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Great Support

Easy to deal with, good value, excellent support during the set-up process.

December 8, 2025
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Garry

Thank you so much for your review of Cloud Next. I'm so pleased to read your review and that our team were able to provide you with excellent support during your on-boarding to ourselves. We look forward to providing you with this level of service for a long time to come.

Thank you again, and if we can be of any further assistance please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 1 out of 5 stars

Stole my Domain name DustCapdealerUK.com

March 15, 2026
Unprompted review
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Reply from Cloud Next® - Web & WordPress Hosting

Hi "customer"

Sorry to read your review of a "stolen domain name". We have tried to locate you through the Trustpilot Find Reviewer option but received no response. We also cannot find any reference to yourself or the domain, and we can see no correspondence with regards to this. We can only summarise you have the wrong company or this is a false review.

If you would like to make contact to discuss, please do so from our website.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

I wish everyone was this fast!

I contacted Cloud Next about a technical issue, and they jumped on it immediately, resolving everything within an hour of me raising the ticket — I wish everyone was this fast!

March 6, 2026
Unprompted review
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Ivy

Thank you so much for you review of Cloud Next. I'm so pleased that our support team were able quickly help you to resolve your technical issue after you contacted them. We hope to provide you with this level of service and speed for a long time to come.

Thank you again for your review, and if we can be of any assistance going forward, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Great company

Great company, I have used them for years, fair pricing , friendly and helpful team

February 12, 2026
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Dean

Thank you so much for your 5 star review of Cloud Next. We really appreciate your time taken in doing so. It's always great to hear from a customer of many years and I'm so pleased that you have found our support team friendly and helpful. We look forward to providing you with this level of service for many more years to come.

Thank you again for your review, and if we can help please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Excellent Value and Customer Support

I've been moved many domains into Cloud Next from a couple of other companies. There were a couple of hiccups, as there often are with moving domains. The support team from Cloud Next were excellent and speedy.

February 6, 2026
Unprompted review
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi James

Thank you so much for your review of Cloud Next, we really appreciate your time taken in doing so. I'm so pleased that our support team were able to help and assist in the transfer of your domain names to ourselves. We look forward to continuing to provide you with this level of service, and look forward to helping you manage your domain name needs and requirements for a long time to come.

Thank you again for the review, and if there is anything we can help you with, please don't hesitate to get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Solid company I’ve been using for over…

Solid company I’ve been using for over 10 years now. Service, Price and Support is great! 👍

January 28, 2026
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Mark

Thank you for taking the time to leave a fantastic 5 star review of Cloud Next. It's always great to hear from a long term customer - we hope to provide this level of service to you for another 10 years!

Thank you again, and if there is anything we can help or assist you, please don't hesitate to get in touch and we'll be more than happy to help.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Great Tech Support

I contacted Cloud Next about a technical issue we were having and they jumped straight on the ticket and got it resolved within an hour of me raising it - wish everyone was this speedy!

December 16, 2025
Unprompted review
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Jess

Thank you so much for taking the time to leave a fantastic 5 star review of Cloud Next. We really appreciate it.

It's great to read that our support team were able to quickly help and assist you in getting your issue resolved. We look forward to providing you this level of service for a long time to come.

Thank you again, and if we can help please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Super company, always quick to respond

I've been with CloudNext since 2012. I have several websites hosted by them and couldn't be happier with the service they provide. They are super responsive and any issues I've had have always been resolved promptly.

December 4, 2025
Unprompted review
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Jane

Thank you so much for taking the time to leave a review for a Cloud Next. It is always great to hear from a long term customer especially with such positive comments! It's great you like the support and we look forwards to providing you with this level of service for many more years to come.

Thank you again, and if we can be of any assistance please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Cloud Next Review – Early Impressions

I joined Cloud Next a few days ago and so far, they’ve been absolutely wonderful. Despite being technically minded, I ran into a couple of unexpected issues — but they were completely out of my control. What impressed me most was their customer service: responsive, helpful, and consistently excellent every time I reached out.

Their pricing is also refreshingly reasonable compared to some competitors, which makes the whole experience even better. So far, I genuinely can’t fault them. Very good!

November 15, 2025
Unprompted review
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Ryan

Firstly thank you for your review of Cloud Next. It's always great to hear the feedback of all customers including new ones. I'm so pleased that so far you have found our customer support team both responsive and helpful when you have needed to contact them. We hope to provide you with this consistently excellent level of service for a long time to come.

Thank you again for your review and if there is anything we can help you with or any questions you have, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Always brilliant support

November 14, 2025
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Pete

Thank you so much for your review and the time taken to do so. I'm so pleased to read that our support team continue to provide you with brilliant support. We look forward to providing you with this level of service for a long time to come.

Thank you again for the review, and as always if we can help please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

CloudNext go the extra mile every time

CloudNext go the extra mile every time. They make my job easy and I highly recommend them.

November 4, 2025
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi there

Thank you so much for taking the time to leave a review for Cloud Next. I'm so pleased that our support team have gone the extra mile for you when needed. It's great to hear that we are making your job easier!

Thank you again for the review and for the recommendation. If we can help, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

CloudNext are absolutely amazing

CloudNext are absolutely amazing! Very fast replies, always very helpful! If you have not got services with CloudNext, well, your loss! Been with them for years and their platforms are rock solid, and I am continuing to get more services with them!

October 23, 2025
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Reply from Cloud Next® - Web & WordPress Hosting

Hi Catalin

Thank you for your fantastic review of Cloud Next. It's always great to hear from a customer of many years with such positive comments.

We look forward to providing you with this rock solid service and platform for a long time to come. Thank you again, and if we can be of any assistance, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Cloudnext are the best, no exaggeration!

I have been a customer if Cloudnext now for a very long time, and I absolutely wouldn't go anywhere else for webhosting, domain purchase, or anything else to do with web development.

Their support staff respond quickly, are always helpful, and even if the fix isn't an easy one, they will always keep you updated as things are progressing, so you're never in the dark not knowing what's going on.

I cannot recommend them highly enough! If I could, I would give them 10 stars, they really are that good.

October 30, 2025
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Ali

Thank you so much for another fantastic review of Cloud Next. It's always great to read your comments and I'm so pleased our support team continue to be able to effectively help and assist you.

We look forward to providing you with this 5 star (10 star!) service for a long time to come. As ever if we can help, please do get in touch. Thank you again.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Immediate response with the advice I…

Immediate response with the advice I needed to fix my issue. Top class... Thanks.

October 20, 2025
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Lee

Thank you so much for taking the time to leave a 5 star review for Cloud Next. I'm so pleased that our support team were able to provide you with an immediate response and to help you fix your issue. We look forward to providing you with this level of service for a long time to come.

Thank you again and if we can be of any assistance, please do get in touch.

Kind regards

Stephen
Cloud Next

Rated 5 out of 5 stars

Cloud Next have always been great.

Cloud Next have always been great and get the job done.

Thank you Cloud Next.

Derek.

October 17, 2025
Cloud Next® - Web & WordPress Hosting logo

Reply from Cloud Next® - Web & WordPress Hosting

Hi Derek

Thank you so much for taking the time to leave a 5 star review for Cloud Next. I'm so pleased that you have found our support and service to be great. We look forward to providing you with this level of service for a long time to come.

Thank you again and if we can be of any assistance, please do get in touch.

Kind regards

Stephen
Cloud Next

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