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Art.comReviews 

2,792
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,524 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products available, finding many pieces to decorate their homes. The quality of the prints and frames is frequently highlighted, with many noting that items arrive in perfect condition and look beautiful. Reviewers appreciate the careful packaging and timely delivery, often receiving their orders sooner than expected. The website is also noted for being easy to use, making the ordering process smooth and efficient. However, some customers also noted issues with the quality of framing, mentioning crooked mats, cheap materials, or prints that were off-center. A few other people also felt that some prints arrived damaged or with creases, and in some cases, the product received did not match the online representation.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the wide selection, quality, and reasonable... See more

Quality

Consumers find quality to be positive, with many praising the high quality of the art, prints, and images,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the timely arrival of... See more

Order

Clients share positive opinions on the ordering process, with many finding it easy and straightforward, even... See more

Website

Customers consistently note positive experiences with the website, praising its user-friendly interface and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Art.com was understanding and helpful, reissued order. Received replacement with no problem. The 1st one was the issue, never delivered and I don't know what happened with it. Tracking info claimed it... See more

Company replied

Rated 5 out of 5 stars

I love the varied selections available on Art.com and have been able to find several pieces over the last year to decorate our new home. The prices are competitive, and the packaging/shipping is supe... See more

Company replied

Rated 5 out of 5 stars

Art.com is where we always go to purchase our art prints. The choices are limitless. Always receive prints in 4-5 days from ordering with absolutely no shipping damage. We've ordered framed art as wel... See more

Company replied

Rated 5 out of 5 stars

My order was packaged very carefully; just as described. I was impressed with the authentication certificate; there's an actual signature by the craftsman who put my art in its matting/frame, not just... See more

Company replied


Company details

  1. Decoration and Interior Design Store
  2. Furniture Store
  3. Home Goods Store
  4. Picture Frame Shop
  5. Poster Store

Written by the company

Art.com makes discovering and buying wall art a truly enjoyable experience, offering the world’s largest collection of premium-quality art prints and décor. With millions of wall art prints in every imaginable style—from modern abstracts and photography to vintage posters and classic masterpieces—finding art that perfectly matches your style and space has never been easier. We’ve made it simple to browse by subject, color, room, or artist so you can quickly find the perfect piece for your home, office, or any space you want to transform. Once you’ve found the art you love, we offer handcrafted finishing options that elevate it from a print to a stunning, ready-to-hang work of art. Choose from over 100 custom-crafted frames, hand-stretched canvas prints, durable wood-mounted art, or protective lamination—often for about 40% less than a custom frame shop. Every order from Art.com is backed by our commitment to museum-grade quality, exceptional craftsmanship, and a 100% satisfaction guarantee. Our prints are produced with the finest materials and advanced printing technology to ensure vibrant colors, sharp details, and lasting beauty. At Art.com, we believe that when you find art you love, you love your space even more. That’s why we make it easy, affordable, and inspiring to bring beautiful wall art into your life. Whether you’re decorating an entire home, refreshing a single room, or searching for the perfect gift, Art.com is your trusted partner for art that tells your story.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(2,792)

2,495 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm actually very impressed with the…

I'm actually very impressed with the professionalism of this business. They originally sent the wrong print, but it was very easy to let them know about the mistake, and they sent the correct print very quickly. I didn't need to pay for shipping the mistaken print back, which I would have done but that would have been a big inconvenience, as well as increasing the cost of the transaction. One week later, the correct print arrived, and everyone was happy! And I was never treated with anything but politeness. It was also beautiful quality. I love this business.

June 16, 2026
Rated 2 out of 5 stars

Missing item in package.

I only get one item at this time, So the other item I am still waiting on. It's now very late. Delivery service was a massive very let down on.

June 22, 2026
Rated 5 out of 5 stars

Another satisfying purchase from art.com

art.com has a huge selection of quality wall artwork. Prices are reasonable and packaging for shipment is excellent (great protection from damage). Once again, I purchased a frameless, stretched canvas print for another bathroom remodel. I’m very pleased with the purchase.

June 15, 2026
Rated 5 out of 5 stars

Thank u for this opportunity to review

Thank u for this opportunity to review. I don't give many companies excellent reviews. It seems many want good reviews but are'nt willing to do the hard work of providing the good product or the good customer service. You guys do both and you do it well!! Thank u so much for correcting your mistake and making it right. The process was effortless for me.
So,now don't make me regret all this good praise😀 Keep up the good work!

June 15, 2026
Rated 1 out of 5 stars

I paid for quick delivery and still do…

I paid for quick delivery and still do not have it

June 22, 2026
Art.com logo

Reply from Art.com

I’m so sorry your order hasn't arrived. According to the FedEx tracking information should've been delivered on 6/24. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Rated 1 out of 5 stars

DHL never left an undeliverable notice…

DHL never left an undeliverable notice because I wasn't home to sign for the item. Now I have no idea where the print is and DHL hasn't contacted me in any way as to where I could physically pick it up. Very disappointed. Hopefully it will be returned to Art.com and I will be refunded or better, they will resend it with a more reliable courier.

June 18, 2026
Art.com logo

Reply from Art.com

I’m so sorry your order never arrived. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Rated 4 out of 5 stars

Product was as expected and arrived as…

Product was as expected and arrived as scheduled. However packaging was damaged.

June 19, 2026
Art.com logo

Reply from Art.com

Thank you for your feedback — we truly appreciate it. I'm so sorry to hear your order arrived damaged. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Rated 5 out of 5 stars

Came like expected

Came like expected. Very protected and wrapped up. No dust, scuffs, smudges, scrapes, or anything of that matter. Also came earlier than said.

June 2, 2026
Art.com logo

Reply from Art.com

Thank you! Your feedback helps shape what we do and how we grow.

Rated 5 out of 5 stars

Final project was exactly what I…

Final project was exactly what I wanted.
Good selection of pictures. Frame is done well. Arrived earlier than expected. Decent price.

June 12, 2026
Art.com logo

Reply from Art.com

We appreciate you taking the time to share your thoughts—thank you.

Rated 5 out of 5 stars

Beautiful Print

Beautiful Print! Shipped quickly,too!

June 19, 2026
Art.com logo

Reply from Art.com

Hearing from customers like you helps us do better—thank you!

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