Very Fast Delivery. Received my glasses within a week. The only reason why I took off a star is because they sent the wrong color BUT I actually like the black still even though I ordered dark Havana... See more
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Review summary
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I broke my beloved frames but the lenses were still good. My optometrist said the frames were no longer available so I would need to buy all new glasses ($$$$) but I found them at Fashion Eyewear wit... See more
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I had an issue with some Cazal glasses which had worn after 3 months and reacted badly with my skin. Devanshi was very professional and prompt with finding a solution. Within a few days a sultion was... See more
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Fast delivery and secure with tracking. Couldn’t get green lenses anywhere spoke to the lady who was really helpful and my Cartier glasses was delivered 2 days afterwards price was better than other w... See more
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Company details
Written by the company
Shop our huge selection of designer glasses, sunglasses and prescription sunglasses online at best available prices with FREE UK delivery and 14-day returns. We ship worldwide.
Contact info
Chiswick High Road 150, W4 1PR, United Kingdom
- fashioneyewear.com
4.0
Great
14K reviews
Asks customers to review
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competitive pricing and fast delivery
September 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
All good.
Nice glasses which were over £60 cheaper than the airport duty free price where I first noticed them. Quick delivery too.
September 1, 2026
Reply from Fashion Eyewear
Mark,
We're so happy to hear that you found the glasses you were looking for at such a great price compared to duty-free! We're also delighted that you received them quickly.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Nefe Levy,
We're glad we could assist you with your delivery inquiry.
Best wishes
Fashion Eyewear Customer Services
Easiest Purchase
This was the easiest way to purchase a designer sunglasses I have ever made.
August 31, 2026
Reply from Fashion Eyewear
Frank Fasi Jr,
We are so pleased to hear that purchasing your designer sunglasses was such an easy process for you! We appreciate your positive feedback.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
tony martin,
We're glad to hear everything ran smoothly for you! We appreciate your positive feedback.
Best wishes
Fashion Eyewear Customer Services
Authenticity is questionable
Ray ban glasses frame (3447V gold) bought looks flimsy & fake.
August 31, 2026
Reply from Fashion Eyewear
Jim T,
We appreciate your feedback regarding the Ray-Ban frames. We are sorry to hear they did not meet your expectations for quality however we can guarantee that the items you receive from us are 100% authentic.
Best wishes
Fashion Eyewear Customer Services
I receve the fram with arm craked
I receve the fram with arm craked
I was not able to see retrun option
I did like it
August 31, 2026
Reply from Fashion Eyewear
Abebe Asrat,
We are truly sorry to hear about the cracked frame you received and the difficulty finding a return option. We ask customers to reach out to us directly so we can help however I cannot see any emails or notifications from you with regards to this. I have emailed you privately in order to get some more information about your order.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
april alexander,
We're so pleased to hear that you found the product to be exactly as described and that you had a good delivery experience. Your positive feedback is truly valued!
Best wishes
Fashion Eyewear Customer Services
Outstanding Service & Stunning Eyewear
Outstanding Service & Stunning Eyewear
I recently purchased a Cartier optical frame from Fashion Eyewear in the UK, all the way from Australia, and the entire experience was exceptional. Their communication was flawless — every question I had was answered promptly, clearly, and with genuine care.
Buying high‑end eyewear online can sometimes feel daunting, but Fashion Eyewear made the process effortless and enjoyable. The team were professional, knowledgeable, and incredibly responsive, giving me complete confidence in my purchase.
My Cartier frames arrived in perfect condition, beautifully packaged, and exactly as described. I couldn’t be happier.
Highly recommend Fashion Eyewear for anyone seeking premium brands paired with world‑class customer service. A truly five‑star experience.
August 31, 2026
Reply from Fashion Eyewear
Linda Ellis,
We are so delighted to hear about your exceptional experience with us, especially purchasing from Australia! It truly makes our day to know that our communication, professionalism, and responsiveness made your online shopping experience for high-end eyewear effortless and enjoyable. We are thrilled that your Cartier frames arrived in perfect condition and exactly as described. Thank you for your wonderful five-star review and for recommending us.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Kaya,
We're delighted to hear that you found our product to be genuine, our prices competitive, and our shipping prompt. Thank you for your wonderful feedback!
Best wishes
Fashion Eyewear Customer Services
Absolutely outstanding customer service…
Absolutely outstanding customer service from start to finish! The team went above and beyond to make sure I was kept fully informed at every stage of the purchase process. Communication was excellent, updates were timely, and I always felt that my order was being looked after.
I was also extremely impressed with the price. The spectacle frame was far cheaper than I had found at high street retailers.
My spectacles arrived securely packaged, and I was pleasantly surprised by how quickly they arrived — just a couple of days after placing my order.
The eyewear is fantastic, but the exceptional customer service really stood out. I wouldn’t hesitate to recommend this company and will definitely be purchasing from them again. Highly recommended!
August 25, 2026
Reply from Fashion Eyewear
Paul Coxley,
We are absolutely delighted to read your wonderful feedback! It truly makes our day to know that our team's dedication to keeping you informed and providing excellent communication throughout your purchase was so appreciated. We always aim to ensure our customers feel confident and looked after, and we're so pleased we achieved this for you.
We're also thrilled that you found our pricing competitive and that your new spectacles arrived quickly and securely. Knowing that you love your new eyewear and that our customer service stood out as exceptional is incredibly rewarding. We sincerely thank you for your high recommendation and we eagerly look forward to assisting you with future purchases!
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Norman,
We're so glad to hear you're happy with the quality of our product and the speed of our shipping! Your positive feedback is truly appreciated.
Best wishes
Fashion Eyewear Customer Services
Ever effective and reliable
Ever effective and reliable. Always recommend to friends. 🤙
August 29, 2026
Reply from Fashion Eyewear
Glory Hanson,
We're so glad to hear you consistently find our service effective and reliable. Thank you for recommending us to your friends!
Best wishes
Fashion Eyewear Customer Services
Great service
Great service, fast and reliable. 10p% genuine glasses, perfect new condition. I recommend it happily.
August 28, 2026
Reply from Fashion Eyewear
Ewelina,
We're so pleased to hear that you received great service and that your genuine glasses arrived in perfect new condition. We truly appreciate your happy recommendation!
Best wishes
Fashion Eyewear Customer Services
Excellent customer service
Excellent customer service. The glasses are really beautiful. Thanks a lot 🙂
July 31, 2026
Reply from Fashion Eyewear
LISETTE PAZ,
We are so pleased to hear that you are happy with our customer service and that you find your new glasses beautiful. Thank you for your kind feedback!
Best wishes
Fashion Eyewear Customer Services
Very easy to order at a very affordable…
Very easy to order at a very affordable price and a prompt delivery
August 28, 2026
Reply from Fashion Eyewear
nigel schofield,
We're so pleased to hear that your ordering experience was easy and affordable, and that you received your delivery promptly. Thank you for your wonderful feedback!
Best wishes
Fashion Eyewear Customer Services
Ordered 9pm on a Wednesday in my hand…
Ordered 9pm on a Wednesday in my hand by Friday morning!
Excellent service and product.
September 11, 2026
Unprompted review
Reply from Fashion Eyewear
Thank you for your review !
Excellent service good quality frames…
Excellent service good quality frames at less than half the price on the high street delivered within 2 days!
August 28, 2026
Reply from Fashion Eyewear
Thank you for your review !
I tried to redeem my points from past…
I tried to redeem my points from past purchases from you and there was no record on file which was disappointing as i am an existing customer
August 28, 2026
Reply from Fashion Eyewear
Hi Julie
We are sorry to hear of your issue. We can see your previous points and will reach out to you via email on how to use them
Many thanks
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