PimXL Reviews 

3,696
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I ordered a set of a bucket and press (Set emmer en pers Classic Mop) on Blokker.nl. Delivered by PimXL. The package only contained the press. After contacting the customer service department the are... See more

Company replied

Rated 1 out of 5 stars

Terrible customer experience. Placed an order for a "tuinkast"... no news for a few days... contacted their customer service (via Whatsapp) and they said they had some issues retreiving the product f... See more

Company replied

Rated 4 out of 5 stars

This is a quality product and delivery is very fast. Good reactivity and Customer service : During transport and besides 2 cartons packaging, the closed was damaged on arrival. This was resolved imme... See more

Company details

  1. Tool Store
  2. Appliance Store
  3. Cleaning Products Supplier
  4. Construction Machine Dealer
  5. Fire Protection Service
  6. Garden Center
  7. Boiler and Heating Service
  8. Hobby Store
  9. Lighting Store

Written by the company

Op PimXL vindt u een compleet assortiment voor de doe-het-zelver. U vindt hier gereedschap, verlichting, huishoudelijke artikelen, tuinmeubelen, werkkleding, sneeuwkettingen, opbergsystemen, gereedschapskoffers, klimaatbeheersing, sloten & beveiliging, sensorlampen en nog veel meer.


Contact info

3.7

Average

TrustScore 3.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(3,696)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

I ordered a set of a bucket and press (Set emmer en pers Classic Mop) on Blokker.nl. Delivered by PimXL. The package only contained the press. After contacting the customer service department the are now fixing the problem. Thank you for the service!

August 4, 2022
Unprompted review
PimXL logo

Reply from PimXL

Beste Nicholas,

Bedankt voor uw beroordeling, jammer dat deze niet positief is.
Ik zie dat u contact heeft gehad met mijn collega en het niet helemaal soepel is verlopen.
Ik wil u vragen even een mail te sturen naar info@pimxl.nl zodat ik u een passende oplossing aan kan bieden.
U mag mailen naar info@pimxl.nl t.a.v. Niels

Ik hoor graag van u.

Met vriendelijke groet,
Niels van PimXL.

Rated 5 out of 5 stars

Super service

Super service, quick answers, super tool in low price .

Thanks , greetings

August 2, 2021
PimXL logo

Reply from PimXL

Dear Markus,

Thank you for your evaluation. We're glad to hear that you're happy with our service and product.

Have a nice day!

With kind regards,
Team PimXL

Rated 5 out of 5 stars

super service

June 6, 2021
PimXL logo

Reply from PimXL

Beste Jan,

Bedankt voor uw bestelling en beoordeling! Graag tot een volgende keer bij PimXL :)

Met vriendelijke groet,
Team PimXL

Rated 1 out of 5 stars

Bad customer experience. Will never (try to) buy here again.

Terrible customer experience. Placed an order for a "tuinkast"... no news for a few days... contacted their customer service (via Whatsapp) and they said they had some issues retreiving the product from a high location in their warehouse, and that I'd need to wait until after the long (Easter) weekend. No news again after the weekend, contacted them again and this time they said that "due to a systems problem" they would need to cancel my order and refund me the money. I wasted more than a week and received no product. Never again.

April 12, 2021
PimXL logo

Reply from PimXL

Dear Fransesco,

Thank you for taking the time to write your review. We are sorry to hear that there have been so many setbacks in processing your order. Due to the switch to a new system, numerous errors have occurred in both our warehouse and in order processing. This resulted in an unclear order flow, which made us decide to refund orders.

Again, we are very sorry for the inconvenience and for dissapointing you.

Should you have any questions regarding the cancelation please let us know.

Kind regards,

Team PimXL

Rated 5 out of 5 stars

Super snelle levering .top product 2e…

Super snelle levering .top product 2e design bin (coffee).
Super bedrijf zeer perfecte website goede prijs.profs .

August 13, 2020
Unprompted review
PimXL logo

Reply from PimXL

Beste Klant,

Fijn te lezen dat alles zo naar wens is verlopen! We wensen u veel plezier van de bestelling en hopen u nog eens terug te zien op de webshop :)

Met vriendelijke groet,
Team PimXL

Rated 3 out of 5 stars

Easy order. Some damage when delivered.

Ordering was easy, and fast. Unfortunately all 3 items were delivered with some level of damage. They were metal storage racks, so ultimately didn’t need to look 100% pretty, but I did have to bend some pieces back into place to assemble them, and one shelf did have a significant dent which could not be fixed back.

January 30, 2018
Unprompted review
Rated 2 out of 5 stars

I receieved broked item

October 13, 2017
Unprompted review
PimXL logo

Reply from PimXL

Dear Aratte,

We would like to get in contact with you so we can fix your problem.
You can reach us by mail: info@pimxl.nl or by phone 0499464628.

Waiting for your reply.

Greetings PimXL.nl

Rated 5 out of 5 stars

Great product quality and delivery …

Great product quality and delivery time! Recommend for any one. I bought the product late in the evening and next day morning I received it in my home. Couldn't ask for more! thank you very much!!!

September 13, 2017
Unprompted review

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