Hospitality Finder Reviews 

3,799
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely attentive, professional, and genuinely helpful throughout every single event they organize. Many reviewers often mention that the dedicated team goes completely above and beyond to ensure a truly memorable and seamless time for everyone involved. Consumers also discuss the exceptionally smooth booking process managed expertly by a very responsive team. People love the incredible food, fantastic drinks, and amazing seats provided at every single unforgettable show and match. Guests enthusiastically note that the overall atmosphere, stunning locations, and flawless organization make every single occasion exceptionally special.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, responsiveness, and... See more

Service

Customers consistently note positive experiences with service, highlighting top-notch organization and... See more

Location

Users describe positive interactions with location, noting fantastic seats with first-class views and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting fantastic moments from start to... See more

Booking process

Consumers find booking process to be positive and seamless, praising staff members for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Green Room at Twickenham was an unbelievable experience. Myself and guests all agreed that it was the best hospitality event we have been to ... great service, amazing food, great quality of dri... See more

Rated 5 out of 5 stars

Hospitality Finder just sort it ! Truly professional and know their industry. A special mention for Katherine who was always on hand via email or phone to assist and was an absolute pleasure to deal w... See more

Company replied

Rated 5 out of 5 stars

Another amazing day spent with The Green Room Team at Twickenham for Eng vs New Zealand. Brilliant atmosphere, brilliant food not to mention the result in the end. My wife and I have attended many e... See more

Rated 5 out of 5 stars

Excellent day and it ran like clock work. Great food (as a Veggie) we were looked after from the moment we arrived. Madison bent over backwards to accommodate us, even brought a National Treasure to o... See more

Company replied


Company details

  1. Event Ticket Seller
  2. Event Management Company

Written by the company

Visit www.hospitalityfinder.co.uk and discover a fantastic range of corporate hospitality available at the world's biggest events. Simply choose your favourite event, find your perfect VIP package and get in touch with us to reserve your special day of exclusive hospitality.

What makes us No.1?

Written by the company

Unrivalled Service
Our knowledgeable team is always on hand to ensure each client receives the the same distinguished level of service that we have become renowned for and that sets us apart from the rest.
Expert Advice
Our team of event specialists can guide you through your hospitality options to help you choose which event would best suit your needs, along with guaranteeing you get the best value for money package tailored to your budget.
Dedicated Event Managers
Once booked, your personal account manager is on hand to make the entire process seamless and stress free. With careful planning, they go the extra mile to meet your bespoke requirements at the event, from personalised gifts to arranging that special meet and greet with the stars of the show.
Peace of Mind
Following that, our friendly accounts and dispatch teams will take care of everything, making sure your official event documents are with you well in advance so you can rest assured you are in the best hands.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,799)

99 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THANK YOU ADAM and your TEAM

Thank you for allowing me to write a brief REVIEW.

SEAMLESS AND VERY PROFESSIONAL SERVICE from Hospitality Finder, and particularly Adam BUTLER.
Nothing was a problem for these guys and i would so highly recommend using their SERVICES all the time.

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

Joe Cooper - Excellent Service

Joe Cooper, Customer Service Manager at Hospitality Finders, was easy to work with, polite, professional, and quick to respond. He made the whole booking process easy. He got me excellent tickets to the England vs. Spain Nations League soccer match at Wembley Stadium. Excellent and speedy service.

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Willow Lounge at LOrds

Firstly, Madison at HF was great organising the tickets and being patient with all my questions!
I highly recommend The Willow lounge at Lords. My guest and I were taken care of my the staff, had a fantastic view and had a long conversation with the host ex pro Mark Ramprakash - who was very accommodating and knowledgable.
Overall, I would highly recommend.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Amazing personal service from start to finish!

From the moment I heard that KATSEYE concert tickets were going to be released, I contacted Katherine Jones and within hours she had secured us four amazing premium seats.

The seats were absolutely fantastic with a first-class view, perfectly located right next to the merchandise area, and we also had access to the Barclays Club Lounge which made the whole experience feel even more special.

Katherine made everything so easy and completely took the stress out of trying to secure tickets for such a popular concert. Her personal service, attention to detail and communication were exceptional.

We had the most amazing evening and created memories we’ll never forget. I wouldn’t hesitate to use Katherine again — highly recommend! ⭐️

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing ariana grande experience

Thank you so much to Joe for helping me make my daughters dreams come true with Ariana Grande tickets absolutely magical experience the seats were amazing and the service from everyone I spoke to at hospitality finder was exceptional I can’t thank you all enough

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service booking a hospitality experience

I spoke to Adam Wood over the phone about booking a hospitality experience at the Oval. He was really helpful, took lots of time to answer any questions I had and he managed to find an experience that is tailored to what I wanted.

August 24, 2026
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Hi Monique, thanks for your review. Your comments will be passed on to Adam. Many thanks Hospitality Finder.

Rated 5 out of 5 stars

Excellent service

Excellent service. Couldn't ask for more

August 20, 2026
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Hi Shaunna - thanks for your review. We look forward to seeing you at another event soon. Hospitality Finder.

Rated 5 out of 5 stars

BTS Tottenham

It's taken me a while to write this but I want to thank Kat and the team for an amazing experiance at the BTS shows in London. Everything was perfect. We were in the NFL suite for both nights and the seats were better than I could have imagined. The staging for the concert was a 360 stage in the middle of the pitch, and being on the 50 yard line allowed out group to take in everything and fully experiance all aspects of the show.The vantage point really allowed us to see everything.
Being able to stay that bit later after the show was also so helpful when it came to commuting as we missed the initial post concert rush.
Communication was great. I was organising for a group of of 11 and being able to send everyone their own ticket was a godsend. The air conditioning was worth it alone as we were in the middle of a heatwave.
I was lucky enough to also go to shows in the US and honestly, the Tottenham experiance was the best.
I can't reccomend Kat and the team at Hospitality Finders enough, one of the best ticketing agents I've used, and I plan on making them my go to when organising for events like this in the future.

July 6, 2026
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Hi Claire, thank you so much for your lovely review. These have been passed across to the team. So glad you had a great time and we look forward to making many more memories for you. Hospitality Finder. x

Rated 5 out of 5 stars

Great experience and Katherine is great…

Great experience and Katherine is great on keeping you informed on new events and looking after you

August 1, 2026
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Hi Michael! Thanks for your lovely review - we will ensure this is passed on to Katherine. Many thanks. Hospitality Finder.

Rated 5 out of 5 stars

Bruno Mars at Wembley

Saw Bruno Mars at Wembley in premium seating. Madison helped me from the go. She was professional and supportive explaining my options. Explained when I would receive my tickets which I did when told I would. Experience couldn’t have been better

July 24, 2026
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Hi Sarah, thank you so much for leaving a review for us - glad you had the best time. We look forward to welcoming you to another event soon. Hospitality Finder

Rated 5 out of 5 stars

Highly recommend

Highly recommend the team at Hospitality Finder, professional throughout the process.

July 24, 2026
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Hi Paul, thanks for leaving your review. We look forward to sorting more events for you in the future. Hospitality Finder.

Rated 5 out of 5 stars

It was a superb concert by a true…


It was a superb concert by a true entertainer and a fabulous night was enjoyed.

July 25, 2026
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Hi Richard, glad you enjoyed the event, we look forward to providing many more for you. Thanks for your review! Hospitality Finder

Rated 5 out of 5 stars

Excellent experience

Excellent experience — exactly as promised, top notch hospitality & tickets

July 24, 2026
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Hi Vadim, glad you had a great experience! We look forward to providing you with lots more to make many memories. Hospitality Finder.

Rated 4 out of 5 stars

Excellent experience

Really good communication to support the whole experience. On hand to answer questions and made sure I got what I was looking for. The team helped make the whole thing smooth, easy and with little worry.

July 25, 2026
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Hi Philip - thanks for leaving us a review. We look forward to welcoming you to other events soon. Hospitality Finder.

Rated 5 out of 5 stars

We was in the green room for Bruno Mars…

We was in the green room for Bruno Mars and from start to finish it was amazing!!!! My favourite part was the standard of food & drinks! Staff were very helpful and attentive & the view was so good!!! Great vibe, great atmosphere will deffo go again! Oh and don't forget the DJ !!

July 19, 2026
Unprompted review
Hospitality Finder logo

Reply from Hospitality Finder

Hi Lilly! Thanks so much for your review - so glad you had a good time! We look forward to welcoming you to another Green Room soon. Hospitality Finder.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look