I like the range at KaffeK - it's different to what you can buy in the UK supermarkets. It's cheaper as well, even after you add the delivery costs, so worth waiting a few days for your coffee pods to... See more
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I’ve been buying my coffee from KaffeK for the past few of years, and I couldn’t be happier. Their service has been reliable every time, with fast delivery and great customer care. If you’re looking f... See more
I can't understand the sequence in which the Tassimo pods are listed. You have to look at every oner before you find the one you want. In addition the pods described as Morning coffee strong and inten... See more
Good selection of pods. I buy for DG, own brand pods represent great value, not so with the genuine pods. eg probably latte machiatto is one of the most popular and the box of 30 is £3 more than most... See more
Company details
Written by the company
KaffeK, founded in Denmark in 2011 as Kaffekapslen, is one of Europe’s leading online coffee retailers. The company offers a wide selection of coffee products, from beans and ground coffee to pods and capsules, featuring both global brands and local favourites. Serving customers in 22 European markets, KaffeK wants to make great coffee easy and accessible to everyone.
Contact info
Denmark
- kaffek.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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I can't understand the sequence in…
I can't understand the sequence in which the Tassimo pods are listed. You have to look at every oner before you find the one you want. In addition the pods described as Morning coffee strong and intense XL would not work with my machine. I had to throw them all away. The Colombian ones are OK
Good coffee, good price
I like the range at KaffeK - it's different to what you can buy in the UK supermarkets. It's cheaper as well, even after you add the delivery costs, so worth waiting a few days for your coffee pods to arrive!
Perfect price/value balanced coffee pods
i've using only their caffee pods. Rich taste, great value. Low prices. There is a wide selection. Love it!
Extremely disappointed!
I am extremely disappointed with my experience.
I placed my order on June 13 and, after more than 20 days, I still have not received my package. The tracking information has shown no meaningful updates, and neither the shipping company nor the courier can tell me where the parcel is.
Customer service has been polite, but all I have received are repeated apologies and requests to wait while their shipping partner investigates. As the customer, I paid for my order in full and should not have to bear the consequences of problems between the seller and their carrier.
What frustrates me the most is that I requested a refund, but was told they cannot process it until the carrier completes its investigation, leaving me with no product and no refund.
I understand that shipping issues can happen, but waiting this long without a clear solution is unacceptable. Unfortunately, based on my experience, I cannot recommend this store.

Reply from KaffeK
As always a great selection and good service
As always a great selection of coffee pods at competitive prices. Prompt delivery considering the distance and well packaged.
Choosing is made easy by seeing the strength and cup size.
Excellent choice of pods
Excellent choice of pods, hard to choose from such a large range (but we managed).
Well packaged, fully tracked delivery.
Short sell by date
No problem with the company, easy to order and coffee arrived quickly.
However it became obvious why it was so low priced. It has a very short sell by date (less than six weeks). I will not be buying any more from this supplier.

Reply from KaffeK
Kaffek coffee
Have been buying from here for quite a while, there's a huge selection and always good service would recommend this company to any coffee lovers
Top marks!
I’ve been buying my coffee from KaffeK for the past few of years, and I couldn’t be happier. Their service has been reliable every time, with fast delivery and great customer care. If you’re looking for premium coffee from a company that genuinely cares about quality, I highly recommend KaffeK. Five stars!
Its the usual
Its the usual, prompt delivery and top class variety of coffee whether its Latte, Expresso or other and great value for money
Being using this site for years,
Being using Kaffek for years I would recommend this company they have so much to choose from in coffee, and they are 5 delivery are always good.
Best coffee election
Good selection of pods. I buy for DG, own brand pods represent great value, not so with the genuine pods. eg probably latte machiatto is one of the most popular and the box of 30 is £3 more than most UK supermarkets and the other 30s not much better. I am just selective in my purchases. Overall easy to deal with.
Not your fault
Not your fault. Parcel Force claimed to have attempted delivery on FIVE separate days claiming that on every occasion nobody was home. We WERE IN on every day. On 2nd day through to Fifth day they claimed to have tried to deliver the package but could not as nobody home. We were home and I even placed note on front door saying “FLAT 82 WE ARE IN”. On fifth day I spent the entire delivery window in my car with a clear view of car park entrance and front door. No parcel Force van attended but I still received an email stating that they could not deliver because nobody home. I had even nominated a safe place for delivery. I have photographic proof of sign on door and I took photos of my car clock every 10-15 mins
I spent FIVE whole days in waiting for this delivery
M R Gribble Mizzen Court

Reply from KaffeK
My usual good Italian coffee at much…
My usual good Italian coffee at much better prices than I could get in shops and it's delivered straight to my door. What more could you ask for?
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