Café Vivaldi has its ups and downs. The atmosphere is cozy and great for catching up with friends, and the food is decent, but the service can be hit or miss. Sometimes it's friendly, while other time... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Café Vivaldi has its ups and downs. The atmosphere is cozy and great for catching up with friends, and the food is decent, but the service can be hit or miss. Sometimes it's friendly, while other time... See more
Company replied
Vivaldi Bremerholm, holy smokes.. Deres blue cheese burger er virkelig, virkelig god!!
Company replied
Amateur and bad service Nørreport restaurant. Used Smartbox gift card. We spent altogether 700dkk for a launch. Although the restaurant wasn’t busy at all the waiters weren’t polite and they acte... See more
Company replied
Vivaldi Frederikssund. Ordered a "Vivaldi burger" and a kids burger. The burgers were identical size wise, same amount of fries, kitchen confirmed that the burger beefs were identical. Benefit of the... See more
Company replied
Det hele startede med en vision om at lave et sted, hvor den gode mad og hyggen var i højsædet, et sted, hvor alle ville føle sig velkomne. Den vision har vi stadigvæk – hjertelig velkommen hos Café Vivaldi. I 1999 slog den første Café Vivaldi dørene op, og her over mange år senere, finder du os i mange byer rundt om i Danmark – og der er stadig flere caféer på vej. Hvorfor? Fordi vi elsker det vi laver, og det er vi overbevist om, du også vil gøre, så kig forbi, læn dig tilbage og nyd den gode mad for en stund
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vivaldi Bremerholm, holy smokes..
Deres blue cheese burger er virkelig, virkelig god!!

Reply from Café Vivaldi
Ordered nachos and beer.
Got the nachos 10 min later 25 min later still waiting for the beer 🥵

Reply from Café Vivaldi
Nice and clean place.
Good different food to choose and their food is delicious🤤.
Good service.
When you book a table and you have some wishes you'll get your wishes😊
Don't be afraid to go there otherwise you'll miss a lot of nice and delicious food😉

Reply from Café Vivaldi
While the food was ok after we ordered our food and drinks ($72 US)
my wife went up to counter to get 2 glasses of tap water. They charged her $4.69 for that. In my eating in thousands of restaurants in my 66 years I've never seen that. I would understand of course bottled water but tap water. This was ridiculous and when I asked, that was their policy.
After that I felt ripped off and would not recommend this restaurant chain to anyone. Please complain and hopefully they will change policy.

Reply from Café Vivaldi
Had a burger that contained pieces of bone which broke one of my teeth. Went to the dentist to fix it then asked vivaldi to help pay the bill. They refused to take ownership.
Avoid eating here.

Reply from Café Vivaldi
Café Vivaldi has its ups and downs. The atmosphere is cozy and great for catching up with friends, and the food is decent, but the service can be hit or miss. Sometimes it's friendly, while other times it feels rushed or even impolite. Pricing also seems inconsistent, especially with menu items like burgers. It's an okay choice if you're in Frederikssund, but it might not be worth going out of your way for.

Reply from Café Vivaldi
Very nice place. Good food, excellent service and we will back there again. :)

Reply from Café Vivaldi
God mad og der var nok i en portion pasta. Søde unge mennesker til service.

Reply from Café Vivaldi
Tables were not crowded. Comfortable and cozy setting, perfect in catching up with friends over lunch/dinner.

Reply from Café Vivaldi

Reply from Café Vivaldi
Fab food ...great service ...thank you especially for giving our veggie guest a lovely twist on the steak plank ...tge veggie burger "steak plank" was a super hit !

Reply from Café Vivaldi
Bremerholm 1, København very not child friendly place, we were sitting outside and we couldn't take our small stroller at the table even though there was plenty of space I would understand if it was inside but outside, instead they asked us to take it on the street 😱 if you have kids look for some other place

Reply from Café Vivaldi
Vivaldi Frederikssund. Ordered a "Vivaldi burger" and a kids burger. The burgers were identical size wise, same amount of fries, kitchen confirmed that the burger beefs were identical. Benefit of the kids burger was that there was also some veggie sticks on the plate.
So bacically only the price difference of 100 dkk was noted.

Reply from Café Vivaldi
Food and the drinks were amazing and I'm sure I'll be back,the service was polite and smiling, we got a nice cozy seat by the window and we didn't wait long for the food, everything was great

Reply from Café Vivaldi
Would give a zero star if I could. The server upset us so much with his aggressive, rude verbal tirade before we had even been seated. Do not even try to take an infant in a buggy to this cafe. He shouted at us twice to fold it up, even though the entire outside space was empty! We left before we had even managed to sit down.

Reply from Café Vivaldi
The worst experience ever. Service was extremely poor, arrogant waiters, no information from them that you should place your order in the bar. We waited for 1h. We ate Cesar salad, the worst I ever had. The Chicken breast was so dry, uneatable.
The restaurant was not even crowded, and yet the waiters search for a free table at least 10min, before we got seated, and they gave us the worst table possible. I wouldn't under any circumstances recommend this place.
They should fire the whole staff
Ridiculous!!

Reply from Café Vivaldi
Cafe Vivaldi København - Bremerholm
The service was poor, the server (Gizem) was not of the smiling kind.
I ordered wok with chicken. On the menu cashew nuts was mentioned but there were none on my plate.
The chair was to low for the table.

Reply from Café Vivaldi
Amateur and bad service
Nørreport restaurant. Used Smartbox gift card.
We spent altogether 700dkk for a launch. Although the restaurant wasn’t busy at all the waiters weren’t polite and they acted absolutely arrogant. Not a single thank you, welcoming. They were clearly annoyed by the presence of new guests. Absolutely disguasting and amateur behavior.
The food was acceptable. Won’t come ever again.

Reply from Café Vivaldi
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.