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TheFork Reviews 

20,944
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing restaurant app with real ratings and reviews (you only can add one after you book a table). The discounts can help you save quite a bit if you eat out a lot. Good coverage in bigger cities acr... See more

Rated 5 out of 5 stars

I have used The Fork many times over the past few years. It’s so easy to use,shows me restaurants I didn’t even know existed. I have saved so much money with their ‘Yums’program I look forward t... See more

Rated 4 out of 5 stars

Easy booking system. Mostly use Fork when on holiday abroad in Spain and Portugal, lots of choice of restaurants. None in Greece though! Sometimes menus could be clearer even if it's a bit selfish to... See more

Rated 5 out of 5 stars

Reliable and trustworthy reviews whilst on holiday abroad, finding places to eat out. Every restaurant was fabulous, each one delivered excellent food and honoured the discount. Will definitely use... See more

Company details

  1. Software Company

About TheFork

Written by the company

TheFork Manager gestionale della ristorazione

TheFork has been working for and with restaurateurs for 15 years, now counting 55,000 partner restaurants in 11 European countries. Thanks to its community of food lovers, TheFork is the number one app for online restaurant bookings, with over 40 million downloads and 20 million verified reviews, and also the leading tool for restaurant management.

Broadest community of food lovers in Europe

TheFork for Dinners

The biggest community of food lovers always looking for their next gastronomic experience on TheFork, able to choose the perfect restaurant thanks to more than 20 million verified reviews.

Book now

TheFork Manager: our restaurant management tool

TheFork Manager for Restaurants

TheFork Manager is our powerful restaurant management tool. Easy-to-use, time-saving & data driven digital platform that allows every restaurant owner to drive the restaurant performance.

Discover now

TheFork Gift Card, a world of gastronomic experiences

TheFork Gift Card

This gift card is more than just a meal; it's an invite to explore different cuisines. With TheFork, you have access to thousands of restaurants, from cozy local spots to fancy dining experiences.

Available in Italy, France and Spain.

Buy now

Caring customer service at your disposal

TheFork Customer service

450 experts ready to guide and advise both the diner and the restaurant owners community when it comes to our app, business, tool and our services.

Contact us

Download our App!

  • Download on the App Store
  • Get it on Google Play

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

21K reviews

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4.4

All reviews

(20,944)

6,764 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

Easy to use, consistent platform. Restaurants always aware of fork bookings and discounts are given as stated.

August 10, 2026
Rated 1 out of 5 stars

⭐️ **1 star is far too generous\.**

⭐️ **1 star is far too generous\.**

**Extremely disappointing and misleading experience\. I strongly recommend that business owners think twice before signing up with this company\.**

Someone came to our business personally, made a number of promises, and gave us the impression that we would receive excellent support and service\. Unfortunately, once we signed up, the reality was completely different\. The promises were not fulfilled, communication became extremely difficult, and getting a response when we needed help was a major struggle\.

Be especially careful with the **“2 months free”** offer\. It sounds attractive, but in our experience, you can end up spending those two months trying to get answers and support\. Before you know it, the free period is over, and you are tied into a contract with significant ongoing charges\.

We were left feeling that the priority was getting us signed up rather than actually providing the service and support that was promised\.

For a business, this is incredibly frustrating\. We trusted the promises made to us, and unfortunately, that trust was not respected\.

**I have dealt with many companies over the years, and this is genuinely one of the most disappointing experiences I have ever had\.**

My advice to other business owners: **do your homework, read every term carefully, ask exactly what you will be charged after the “free” period, and do not rely solely on the promises made during the sales visit\.**

**Very poor experience\. Very poor communication\. Very disappointing service\. I would not recommend this company\.**

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

One of the best apps on my phone…

I have used The Fork many times over the past few years.
It’s so easy to use,shows me restaurants I didn’t even know existed.
I have saved so much money with their ‘Yums’program
I look forward to many more great ‘ Food’ experiences.
I recommend The Fork, to all my family and friends.

August 8, 2026
Rated 2 out of 5 stars

Reduction in Services

First, the number of Indian restaurants are too less. Second there are hardly any restaurants that accept yums towards payment. I have been using fork for some time and have observed that the restaurants have reduced over a period of time and many restaurants have stopped accepting yums. Also, the discount codes have reduced drastically - at a point in time I was getting the discount codes every month or twice a month; lately I received after 3 months. Hence, the usage has reduced.

August 3, 2026
Rated 1 out of 5 stars

Two closed restaurants in one trip and they won't publish my review

I booked Paradiso, near Madrid, through TheFork. A couple of hours later I got an email saying the restaurant was closed and my booking was cancelled.

So I booked again through TheFork - Il Tempo, in a village 35 minutes' drive from where I was staying in Madrid. I drove out with a friend, and that restaurant was closed too. TheFork gave me no warning whatsoever.

I was then invited to review Il Tempo. I wrote one. This evening I received an email saying it won't be published because I didn't eat at the restaurant - which is precisely the point I was making. A platform that only publishes reviews from people who managed to get a meal is not showing you an honest picture.

Between the two bookings I wasted an evening, a tank of petrol and my friend's time. Check directly with the restaurant before you rely on a TheFork booking. I won't be using the platform again.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

My favorite restaurant app

Amazing restaurant app with real ratings and reviews (you only can add one after you book a table). The discounts can help you save quite a bit if you eat out a lot. Good coverage in bigger cities across Germany, Spain, Italy, France. Seems unavailable in Eastern Europe.

July 30, 2026
Rated 4 out of 5 stars

I recommend this App

I recommend this App which gives opportunities to discover new and different restaurants offering very interesting discounts. The rewards and exchange of yums is appreciated but the validity of collected yums should not ne limited in time. The App could benefit from improvements e.g. when the restaurant cancel a booking, the reason of cancellation should be made available by the restaurant and the App should not authorise a cancellation by a restaurant a short time before the reservation's time. In some cases, a small number of restaurants apply a lesser discount than the one published and some conveniently forget to apply the dicount!

July 27, 2026

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