Amazing restaurant app with real ratings and reviews (you only can add one after you book a table). The discounts can help you save quite a bit if you eat out a lot. Good coverage in bigger cities acr... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have used The Fork many times over the past few years. It’s so easy to use,shows me restaurants I didn’t even know existed. I have saved so much money with their ‘Yums’program I look forward t... See more
Easy booking system. Mostly use Fork when on holiday abroad in Spain and Portugal, lots of choice of restaurants. None in Greece though! Sometimes menus could be clearer even if it's a bit selfish to... See more
Reliable and trustworthy reviews whilst on holiday abroad, finding places to eat out. Every restaurant was fabulous, each one delivered excellent food and honoured the discount. Will definitely use... See more
Company details
About TheFork
Written by the company

TheFork has been working for and with restaurateurs for 15 years, now counting 55,000 partner restaurants in 11 European countries. Thanks to its community of food lovers, TheFork is the number one app for online restaurant bookings, with over 40 million downloads and 20 million verified reviews, and also the leading tool for restaurant management.
Broadest community of food lovers in Europe

The biggest community of food lovers always looking for their next gastronomic experience on TheFork, able to choose the perfect restaurant thanks to more than 20 million verified reviews.
TheFork Manager: our restaurant management tool

TheFork Manager is our powerful restaurant management tool. Easy-to-use, time-saving & data driven digital platform that allows every restaurant owner to drive the restaurant performance.
TheFork Gift Card, a world of gastronomic experiences

This gift card is more than just a meal; it's an invite to explore different cuisines. With TheFork, you have access to thousands of restaurants, from cozy local spots to fancy dining experiences.
Available in Italy, France and Spain.
Caring customer service at your disposal

450 experts ready to guide and advise both the diner and the restaurant owners community when it comes to our app, business, tool and our services.
Download our App!
Contact info
Paris, France
- thefork.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use
Easy to use, consistent platform. Restaurants always aware of fork bookings and discounts are given as stated.
⭐️ **1 star is far too generous\.**
⭐️ **1 star is far too generous\.**
**Extremely disappointing and misleading experience\. I strongly recommend that business owners think twice before signing up with this company\.**
Someone came to our business personally, made a number of promises, and gave us the impression that we would receive excellent support and service\. Unfortunately, once we signed up, the reality was completely different\. The promises were not fulfilled, communication became extremely difficult, and getting a response when we needed help was a major struggle\.
Be especially careful with the **“2 months free”** offer\. It sounds attractive, but in our experience, you can end up spending those two months trying to get answers and support\. Before you know it, the free period is over, and you are tied into a contract with significant ongoing charges\.
We were left feeling that the priority was getting us signed up rather than actually providing the service and support that was promised\.
For a business, this is incredibly frustrating\. We trusted the promises made to us, and unfortunately, that trust was not respected\.
**I have dealt with many companies over the years, and this is genuinely one of the most disappointing experiences I have ever had\.**
My advice to other business owners: **do your homework, read every term carefully, ask exactly what you will be charged after the “free” period, and do not rely solely on the promises made during the sales visit\.**
**Very poor experience\. Very poor communication\. Very disappointing service\. I would not recommend this company\.**
One of the best apps on my phone…
I have used The Fork many times over the past few years.
It’s so easy to use,shows me restaurants I didn’t even know existed.
I have saved so much money with their ‘Yums’program
I look forward to many more great ‘ Food’ experiences.
I recommend The Fork, to all my family and friends.
Reduction in Services
First, the number of Indian restaurants are too less. Second there are hardly any restaurants that accept yums towards payment. I have been using fork for some time and have observed that the restaurants have reduced over a period of time and many restaurants have stopped accepting yums. Also, the discount codes have reduced drastically - at a point in time I was getting the discount codes every month or twice a month; lately I received after 3 months. Hence, the usage has reduced.
Two closed restaurants in one trip and they won't publish my review
I booked Paradiso, near Madrid, through TheFork. A couple of hours later I got an email saying the restaurant was closed and my booking was cancelled.
So I booked again through TheFork - Il Tempo, in a village 35 minutes' drive from where I was staying in Madrid. I drove out with a friend, and that restaurant was closed too. TheFork gave me no warning whatsoever.
I was then invited to review Il Tempo. I wrote one. This evening I received an email saying it won't be published because I didn't eat at the restaurant - which is precisely the point I was making. A platform that only publishes reviews from people who managed to get a meal is not showing you an honest picture.
Between the two bookings I wasted an evening, a tank of petrol and my friend's time. Check directly with the restaurant before you rely on a TheFork booking. I won't be using the platform again.
You should tell us when one of our…
You should tell us when one of our favorite places signs off from the Fork.
Such a great way to save money whilst…
Such a great way to save money whilst eating out either with discounts or saving YUMs - we use the fork all the time
My favorite restaurant app
Amazing restaurant app with real ratings and reviews (you only can add one after you book a table). The discounts can help you save quite a bit if you eat out a lot. Good coverage in bigger cities across Germany, Spain, Italy, France. Seems unavailable in Eastern Europe.
Great food at the last restaurant that…
Great food at the last restaurant that I booked via the Fork
All good no problems I am used to and…
All good no problems I am used to and understand the system
Recommends new restaurants
Easy to navigate app with great…
Easy to navigate app with great discounts and excellent restaurant choices.
My account was blocked with more than…
My account was blocked with more than 450 euro in gift cards i paid. I am going to lawsuit this dishonest company. As soon as you have many yums points and gift card on it they block the account for multiple usage based on unclear reasons
Reliable and trustworthy reviews whilst…
Reliable and trustworthy reviews whilst on holiday abroad, finding places to eat out.
Every restaurant was fabulous, each one delivered excellent food and honoured the discount.
Will definitely use this app again.
Booking process is good yes good
Booking process is good - quick and fast
Communication with fork needed to be improved- l did go to the restaurant but Fork didn’t have the the record
Would like a section of complain in the app .
Great app for booking restaurants which…
Great app for booking restaurants which often offer up to 50% discounts. Never had problem with booking service, and conditions and offers on booking always honoured.
The discount seem only to apply to the poorer restaurants.
The discount seem only to apply to the poorer restaurants. The good restaurants do not need to discount. The suggested prices that The Fork give are way out and if you try and review a Restaurant, they will not process it if it is a bad review.
I recommend this App
I recommend this App which gives opportunities to discover new and different restaurants offering very interesting discounts. The rewards and exchange of yums is appreciated but the validity of collected yums should not ne limited in time. The App could benefit from improvements e.g. when the restaurant cancel a booking, the reason of cancellation should be made available by the restaurant and the App should not authorise a cancellation by a restaurant a short time before the reservation's time. In some cases, a small number of restaurants apply a lesser discount than the one published and some conveniently forget to apply the dicount!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








