Metro Imaging Reviews 

1,808
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive? I am still unable to rate on this occasion (Royal Mail being an unwilli... See more

Company replied

Rated 5 out of 5 stars

We required several prints to complete the finishing touches to our pub and hotel here in London. We are delighted with the quality of the product. The pictures look amazing and really help lift the a... See more

Company replied

Rated 5 out of 5 stars

A run of 180 giclee posters which were safely delivered on time and in perfect condition. It's almost a lost art nowadays but comms with Metro are great. One small niggle - their website-based... See more

Company replied

Rated 5 out of 5 stars

I've been using Metro Imaging for years, mostly for online self-service printing. I'm glad to report that nothing has changed post the merger/move. I still receive exactly what I expect to see, with a... See more

Company details

  1. Photo Printing Service
  2. Prints and Signs Store

Written by the company

40 years in the photographic industry has taught us that every person who works here is as important as our clients. Our aim is for a flexible workforce with multi-skilled and cross-trained people so that our level of expertise is second to none. We enjoy working in a friendly atmosphere and we want you to feel welcome too. Walk through our doors and you’ll find us a very approachable enthusiastic sort, just take a look at our staff profiles for a sneak peek into who we are and our backgrounds. We know a lot about photography and we take the time to understand your needs and tailor our service to best suit you. This personal approach, means that whatever you throw at us we are confident we can exceed your expectations. Don’t just take our word for it, drop in or give us a call and we’ll be happy to show you what Metro can do.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,808)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great Service

I love the service - fast and efficient. The only thing i'd say needs improving is the website. I find it a bit confusing and always gets something wrong.

May 5, 2026
Rated 5 out of 5 stars

No change - Still the Best

I've been using Metro Imaging for years, mostly for online self-service printing. I'm glad to report that nothing has changed post the merger/move. I still receive exactly what I expect to see, with a very quick turnaround.

February 24, 2026
Rated 5 out of 5 stars

What a great service

What a great service, super quick delivery and a terrific final print via the self service option, great communication throughout & very happy. I will be ordering again from Metro Imaging!

January 28, 2026
Rated 5 out of 5 stars

they went the extra MILES (not mile).

they went the extra MILES (not mile).. Superb afjustment of the phote, frame and non-reflective glass superb and wonderful manager to work with. Metro People really care about what they offer in terms of skill, test and workmanship.

HL MINDLIN

August 27, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look