Mister-Auto.dk Reviews 

I have some parts that I wish to return. I paid 50 DKK for the extra service whereby I can return free of charge within 100 days. However, the website is unresponsive when I try to type in the details of my order (email + order number) so I can't proceed with returning the unwanted parts. Tried contacting customer service but I can't get past the automated menu system...instead of placing me in a queue, the call is ended. I tried this many times. Tried sending an email but it just gets returned undelivered. Basically, it is not possible to contact the company. Also, the website appears to be very glitchy. I can only say that this firm seem to be a scam and would strongly advise against using them.

Two week delivery time for 2 out of 2 orders despite advertised as few days delivery.

Received unlabelled (=no name) products just wrapped in a paper (also improperly which resulted in damage)

Two items were missing from the order.

The box totally broke during transportation due to extremely improper packaging. The Danish post tried taping the box all around at some point during transportation, as according to them it broke badly (which I could confirm upon receipt).

A liquid container item broke as well and spilled.

Most bulbs smashed in pieces by the no name around 20 Kg braking disks improperly packaged. Been stepping on tiny glass shards in my home until several rounds of cleaning.

Likewise the several screen wipers were damaged.

My booked appointments in the workshop and for the periodic inspection had to be cancelled due to the two week delivery time and the fact that more or less everything arrived in pieces.. damaged.. or didn't arrive at all.

Moreover, I had to pay the workshops much higher rates for sourcing certain parts from them instead.

All these just before Christmas, when people have least time, energy and money for things to go this wrong.

Customer service asked for photos, so I sent many photos where they could see the smashed items and the package which arrived broken and with the danish post's tape all around who attempted closing the box back.

After having seen the photos their customer service asked whether I prefer them to send the money back or to send the same order again. So I thought ok, after all they are actually trying to be reasonable.
So I replied that I choose the money back.
But only THEN they said aaah, actually we can only give you the money back if you send the broken items back (which I obviously can't since I threw them away after they asked for photos and then asked whether I prefer the money sent back)

They also sent endless terms and requests in regards to sending back broken items. Basically they ask people to go find/pay for a printer to print a label, go find/pay for a box (since theirs arrived in pieces), go find/pay for tape, go find/pay for shock absorbant resistant to 25 kg to place inside box, and not least go somewhere to deliver the maybe 25 kg box physically.

Insane amount of wasted time, energy, money and lots of stress. Yet at the time writing the review and two weeks after complaining they still didn't send the money back.

Three times I sent an email with the OEM code as well as which car, link to the car, the car's registration number, described which spare part I should have.
Three times I got back with questions about my Toyota.
The site is full of bad Lithuanian translations and other language errors.
Right headlights are more than twice as expensive as left and they are identical.
The explanation from Mister-auto is of they are third part.Find it cheaper and With better service

I recieved a part that i didnt order, and didnt recieve a part that i ordered. I have called the company two days in a row to make them send me the correct part. I was told that I would get a confirmation the same day, but nothing happend. I have send messages through their websites with pictures and informations about the parts, but no answer. My car is now just sitting on hold because they wont send the part that i ordered!!

Hurtig levering, super service

I got 25% discount on that day but not on the bill...

Not cheaper. They put the prices high and make 20 to 30% discount so after discount and shipping it will become the normal price as local market. i recommend to buy local as compare the here.

Nem at handle på hjemmesiden og hurtig levering 👍

God behandling og hurtig levering 🙂🙂🙂

Ordered expensive part. Was waiting 2 weeks (had to wait 4days). Got another cheap part in expensive parts box. They are just trying to fool us. Always check parts, not boxes. Bad company. Funny thing that they dont even sell this cheap companies in catalog. But they still put them.

God overskuelig webshop og levering til tiden.

Billigt god kvalitet

Ele ok super got...

When I clicked the product, it said delivery within 72 hours.
I bought the product and suddenly the mail that I received confirming my purchase, said that delivery would be in 12 days, What the F....?

I have tried to find an e-mail adresse to get in contact with them, but this is not possible. You can only call them using a phone number that charges you a high price per min...