God og professionel behandling ved anmeldelse og behandling af skaden.
Company replied
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See what reviewers are saying
God service.
Company replied
Very much dissatisfied with service. I still have claim from February pending with them. It started with house insurance and then they changed to ejerskift in march and it is still pending. Cla... See more
Company replied
It was a little hard to understand the "gift card" pricing of the amount of money we received back for the insurance. And, the pricing on the website where we can spend the money is not a bargain, so... See more
Company replied
Company details
Contact info
A C Meyers Vænge 9, 2450, København SV, United Kingdom
- 70156010
- service@nykreditforsikring.dk
- www.nykreditforsikring.dk
3.9
Great
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lynhurtig ekspedition’
January 21, 2021
Reply from Nykredit Forsikring
Hej Troels
Tusind tak for din flotte anmeldelse. Hvor er det dejligt at høre, at du har fået hurtig og kompetent behandling. Det er jeg rigtig glad for. Det er jo præcis sådan, det gerne skulle være hver gang. Og tusind tak for, at du har taget dig tid til at skrive det i en anmeldelse. Og så oveni købet en 5-stjernet! Det betyder utrolig meget – så tusind tak.
Rigtig god dag
Bedste hilsner
Jon, Nykredit Forsikrings Trustpilot-Team
god information
January 14, 2021
Reply from Nykredit Forsikring
Hej Steen
Mange tak for din anmeldelse. God information er jo alfa omega, så det er skønt at vi er lykkes med det!
Rigtig god dag
Bedste hilsner
Jon, Nykredit Forsikrings Trustpilot-Team
God og professionel behandling ved…
God og professionel behandling ved anmeldelse og behandling af skaden.
January 7, 2021
Reply from Nykredit Forsikring
Hej Birgitte
Tusind tak for din anmeldelse. Hvor er jeg glad for at læse, at du har fået god og professionel behandling! Det betyder utrolig meget. Og tusind tak for at du har taget dig tid til at skrive det i en anmeldelse.
Rigtig god dag
Bedste hilsner
Jon, Nykredit Forsikrings Trustpilot-Team
God service.
January 4, 2021
Reply from Nykredit Forsikring
Hej Kunde
Tusind tak for din anmeldelse. Dejligt du har fået god service!
Rigtig god dag
Bedste hilsner
Jon, Nykredit Forsikrings Trustpilot-Team
Reply from Nykredit Forsikring
Hi Slobodan
Thanks for your review.
We’re sorry to hear that it was challenging to get assistance in English. Not all of our insurance advisors are comfortable with English, but we have many advisors who speak excellent English. They are more than happy to help you with future inquiries if you ask for them.
I hope the above clarifies things, and you’re more than welcome to call us for further questions.
Venlig hilsen
Nicklas, Nykredit Forsikrings Trustpilot-Team
Reply from Nykredit Forsikring
Hi Ahmad
Thank you so much for taking the time to write a review of us. It means a lot to us.
Kind regards
Jon, Nykredit Forsikrings Trustpilot-Team
Super service 👍
September 24, 2020
Unprompted review
Reply from Nykredit Forsikring
Hej Klaus
Mange tak for at du har brugt tid på at skrive en anmeldelse af os. Det betyder rigtig meget.
Rigtig god weekend!
Bedste hilsner
Jon, Nykredit Forsikrings Trustpilot-Team
quick and good service from Nida
September 24, 2020
Unprompted review
Reply from Nykredit Forsikring
Hi Carole
Thank you so much for your fine review. It really means a lot to us that you spent time writing it.
Best wishes
Jon, Gjensidiges Trustpilot-Team
Lejlighedsforsikring with Nykredit forsikring
I have a lejlighedsforsikring with Gjensidige through nykredit, it's the worst experience ever.
It's the worst insurance company ever, do not do lejlighedsforsikring with them. It's useless. you will just lose the money and will not get anything.
I started a claim with them the 27/07/2020 for issues in the electricity and until today (28/09/2020) didn't get things resolved at all. They sent an electrician who was trying to tell me that everything is fine and the insurance will not cover etc.. and then I hired another electrician who discovered more issues in the apartment.
I sent them the new report from the electrician and every week for 4 weeks they say they will get back within this week. I sent the documents the 01/09 and until today 24/09 they say can't promise when I will receive an answer.
Don't lose your money with them.
Modification 1: I know the case is not finished yet, but I'm frustrated from the fact that the case started the 27/07 and the last documents I sent was on the 01/09 and still didn't get any answer (28/09/2020). I have been calling you weekly and always get the same answer: "you will get an answer within the end of the week but can't promise when exactly".
Are you going to compensate me the time lost with you??? I have been postponing painting and other renovations for 2 months due to you. I still believe it's useless to do the insurance with you because I would have paid the electrician directly with the same money and saved the time lost with you.
September 22, 2020
Unprompted review
Reply from Nykredit Forsikring
Dear Michel,
Thank you for your comment. We are sorry to hear that you have had a bad experience with us.
Your case has not finish at all. We believe that you have misunderstood something in the correspondence.
Ejerskifteskade is still working on it and you will get your full answer one of those days.
We kindly ask you to make contact directly with the department Ejerskifteskade if you have any questions at all.
Best regards
Marianne, Nykredit Forsikrings Trustpilot-Team
Good service
August 31, 2020
Unprompted review
Reply from Nykredit Forsikring
Hej Youhui,
Tak for din anmeldelse her på Trustpilot og tak for snakken i dag.
Jeg håber, at du efter vores dialog i dag fik svaret på dit spørgsmål.
Du er velkommen til at svare retur på min mail, hvis du skulle have yderligere spørgsmål.
Jeg ønsker dig en god dag.
Venlig hilsen
Philip, Nykredit Forsikrings Trustpilot-team
God og hurtig behandling
August 6, 2020
Unprompted review
Reply from Nykredit Forsikring
Hej Henrik
Tak for din anmeldelse. Jeg er glad for at høre, at du er tilfreds med den behandling du har fået.
Rigtig god dag.
Venlig hilsen
Susan, Nykredit Forsikrings Trustpilot-team
super service
July 31, 2020
Unprompted review
Reply from Nykredit Forsikring
Hej Bent
Tak for din anmeldelse. Jeg er glad for at høre, at du er tilfreds med vores service.
Rigtig god dag.
Venlig hilsen
Susan, Nykredit Forsikrings Trustpilot-team
It was a little hard to understand the…
It was a little hard to understand the "gift card" pricing of the amount of money we received back for the insurance. And, the pricing on the website where we can spend the money is not a bargain, so where is the incentive to spend the money there?
July 16, 2020
Unprompted review
Reply from Nykredit Forsikring
Hej William
Tak for din anmeldelse og de 4 stjerner du giver os.
Jeg kan godt sætte mig ind i, at det kan være lidt svært at forstå vores erstatningsprincipper
inkl. købsbeviser .
Som det fremgår af dine forsikringsbetingelser på Hjemforsikringen kan vi genlevere via henvisning til leverandør f.eks. Fri Bikeshop. Ønsker du ikke, at genanskaffe nye genstande via Fri Bikeshop, udbetaler vi en kontanterstatning svarende til den pris, vi skal betale for genstanden/ene hos den leverandør, vi har anvist.
Erstatningen skal så vidt muligt stille dig i samme økonomiske situation, som umiddelbart
før skaden fandt sted. Benytter du dig af købsbeviset til Fri Bikeshop kan du handle for dit fulde
krav. Dog skal du være opmærksom på, at der også kan være en selvrisiko fratrukket i erstatningen, hvis sådan er valgt på Hjemforsikringen.
Det er korrekt at du ikke kan kombinere en forhandlet pris i Fri Bikeshop butikken med et købsbevis, ligesom købsbeviset heller ikke kan benyttes til tilbuds- og kampagnevarer eller i kombination med andre rabatordninger.
Fordelen er at du kan tilkøbe andre produkter eller købsbeviser til andre butikker via vores samarbejdspartner Scalepoint og dermed drage nytte af de samme rabatordninger som os.
Har du flere spørgsmål til sagen, er du velkommen til at kontakte os.
Venlig hilsen
Karina, Nykredit Forsikrings Trustpilot-Team
Windshield glass patch work
Hi, This is the first time I had been to a work shop to fix , the process was smooth and clear recommendations. Highly appreciate that.
June 29, 2020
Unprompted review
Reply from Nykredit Forsikring
Hi Sairenga
Thank you for your review. I'm happy to hear that your satisfied with our claim handling and the job they did at the workshop.
I wish you a fine day.
Best regards
Susan, Nykredit Forsikrings Trustpilot-team
I have very good experience with Mette…
I have very good experience with Mette from the customer service. Very competitive and helpful.
June 25, 2020
Unprompted review
Reply from Nykredit Forsikring
Hi Georgi
Thank you for your review. I'm glad to hear that you are satisfied with our customer service and I will pass your fine words to Mette.
Have a nice day.
Best Regards
Susan, Nykredit Forsikrings Trustpilot-team
Because after five years as your…
Because after five years as your customer you just put me în a bad position/situation and give not any choises to deal with you.
June 18, 2020
Unprompted review
Reply from Nykredit Forsikring
Hi Alexandru
Thank you for your review.
I assume that your review is due to your case at DFIM. Since the case has just been passed on to DFIM, I will have to refer you to them.
I can only inform you that you did not pay for your insurance and that's why it is terminated. Your insurance has been active since January but it has not been paid yet. We have repeatedly sent messages to your e-boks and letters to your adress regarding the missing payment.
We know it is an unfortunate situation but we did not put you in this situation. We simply follow current rules for this process.
Best regards
Louise, Nykredit Forsikrings Trustpilot-team
Reply from Nykredit Forsikring
Hi Vijender
Thank you for your review. I'm happy to hear that you are satisfied with your insurance.
I wish you a fine day.
Best regards
Susan, Nykredit Forsikrings Trustpilot-team
Nem at anmelde skade og super hurtig…
Nem at anmelde skade og super hurtig behandling. Absolut intet at klage over.
May 14, 2020
Unprompted review
Reply from Nykredit Forsikring
Hej Peter
Tak for din anmeldelse. Jeg er glad for at høre, at du har haft en god oplevelse med vores skadebehandling.
Rigtig god dag.
Venlig hilsen
Susan, Nykredit Forsikrings Trustpilot-team
Det dur. Super behandling👌
May 14, 2020
Unprompted review
Reply from Nykredit Forsikring
Hej Jesper
Tak for din anmeldelse. Jeg er glad for at høre, at du er tilfreds med den behandling du har fået.
Rigtig god dag.
Venlig hilsen
Susan, Nykredit Forsikrings Trustpilot-team
Reply from Nykredit Forsikring
Hej Remziye
Tak for din anmeldelse. Jeg er glad for at høre, at du er tilfreds med vores service.
Rigtig god dag.
Venlig hilsen
Susan, Nykredit Forsikrings Trustpilot-team
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