Pharmacy by Medi-Market Reviews 

8,665
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I ordered 2 items, i never got an email, it never got delivered, but the payment dit happen. Tried to call the help-line several times, it's always busy, no matter when you call and then the line ge... See more

Rated 5 out of 5 stars

I've been a customer of Pharmacy by Medi-Market for several months now, and I'm thoroughly impressed with their service. The pharmacy offers a wide range of products, from everyday essentials to spe... See more

Rated 1 out of 5 stars

Items order , paid and not delivered due to 3th party problem ,but it remains responsibility of the vendor. Customer service only responding in French ,not in Dutch ,and only with chat online. Ite... See more

Company details

  1. Pharmacy

Written by the company

Pharmacie & parapharmacie en ligne. Livraison gratuite de vos médicaments sans ordonnance en magasin


Contact info

3.2

Average

TrustScore 3 out of 5

9K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(8,665)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

No items, no help, no contact

I ordered 2 items, i never got an email, it never got delivered, but the payment dit happen. Tried to call the help-line several times, it's always busy, no matter when you call and then the line get's cut off, they suggest to email them, but the email never gets delivered. Very very bad company.

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Impossible to pay with Bancontact…

Impossible to pay with Bancontact online, so I had to go to direct competitors. What was my surprise when i paid 20 euros less on the competitor website. Fix your payment issue otherwise you are going to lose many customers.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Pharmacy by Medi-Market

I've been a customer of Pharmacy by Medi-Market for several months now, and I'm thoroughly impressed with their service. The pharmacy offers a wide range of products, from everyday essentials to specialized health items, all at competitive prices.

Customer Service**: The staff is knowledgeable and always ready to help. On one occasion, I had an issue with an order, and the customer service team promptly resolved it, providing excellent support throughout the process.

October 31, 2024
Unprompted review
Rated 4 out of 5 stars

I've had the opportunity to use…

I've had the opportunity to use Pharmacy by Medi-Market a few times now. The service is generally satisfactory, with a decent selection of products and knowledgeable staff. While there have been occasional delays in service, overall, the experience has been positive.

August 4, 2024
Unprompted review
Rated 1 out of 5 stars

Very, very poor customer service

Items order , paid and not delivered due to 3th party problem ,but it remains responsibility of the vendor.
Customer service only responding in French ,not in Dutch ,and only with chat online.
Items promised to be paid back , never seen the money back.
Paypal payment now blocked. Let's see if we got now some respons.
Shop on this site on your own risk , if it goes wrong ,you won't see the items ,neither the money back.

April 12, 2024
Unprompted review
Rated 1 out of 5 stars

Misleading promos

Misleading promos. It was marked 1+1 and I was overcharged 25€, the cashier said that the promo wasn’t for all the items… I could only get store credit back, which I’m still checking if it’s legal.. their prices are competitive, but triple check before you pay.

September 29, 2023
Unprompted review
Rated 1 out of 5 stars

No response customer service

I am always happy buying my products in this store. Unfortunately one time I wanted to return a product in 2021 and I sent an email to customer service and have not received any response, even after 3 reminders... Very dissapointed in the way they handled this.

December 2, 2022
Unprompted review
Rated 1 out of 5 stars

Scam offer

I ordered La Roche Posay products because they had an offer: for every 2 products i was supposed to receive an Anthelios cream 100ml. When i received the package they sent Lipikar products instead. I sent to customer service 3 mails. No answer. I was in one of the stores , asking for support, they took my phone number and still nothing . It's been 2 weeks and i cannot get in touch with anyone. It's a scam the offer they had.

June 11, 2022
Unprompted review
Rated 1 out of 5 stars

1+1 is a lie

I hate negative reviews, but their super promotion 1+1 is a pure lie.
Check yourself their offer on for example Avène Eau Thermale 150ml at 8,91€ 1+1. They create an artificial maximum price for one and than sell it as a 1+1 super deal ... That is cheating your loyal and enthusiast customers.

October 29, 2020
Unprompted review
Pharmacy by Medi-Market logo

Reply from Pharmacy by Medi-Market

Dear,
We are very sorry for this exceptional situation. We are doing everything possible to ensure a very good level of service. We will be sure to pass on your comment to our teams.
Sincerely,
Pharmacy By Medi-Market Group

Rated 5 out of 5 stars

satisfactions

August 25, 2020
Unprompted review
Pharmacy by Medi-Market logo

Reply from Pharmacy by Medi-Market

Bonjour, Merci pour votre retour positif! À très vite sur notre webshop! L'équipe Pharmacy by Medi-Market

Rated 5 out of 5 stars

super service

August 21, 2020
Unprompted review
Pharmacy by Medi-Market logo

Reply from Pharmacy by Medi-Market

Bonjour Madame,
Nous vous remercions d’avoir pris de votre temps pour donner votre avis. Nous sommes ravis que nos services aient été à la hauteur de vos espérances.
A bientôt sur notre webshop !
L’équipe Pharmacy by Medi-Market

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