Phoolwala.com Reviews 144

TrustScore 2.5 out of 5

2.7

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See what reviewers are saying

Rated 5 out of 5 stars

I ordered at 0925 PM in the night yesterday, for morning delivery today. Siddharth not only took the order at such a late time, but also ensured fresh, well made and a beautiful bouquet was delive... See more

Rated 4 out of 5 stars

How I impressed my brother? It was the birthday of my brother and I was stuck with professional commitments. As we all know how family and friends are important to us other than work, I ordered a... See more

Company replied

Rated 5 out of 5 stars

One of my friend suggest me about Phoolwala.com for Flowers & Gift. I have seen the collection and contacted them. They give an opinion me for gifting flowers and gifts on my special day. It was outst... See more

Rated 1 out of 5 stars

Garbage needs 0*....trustpilot should allow such rating for frauds and cheats. Order set of 4 flower pots from UK to be delivered to Navi Mumbai. The frauds took money, did not deliver anything, and l... See more

Company replied

Company details

  1. Outlet Store

Written by the company

Phoolwala.com is India’s leading online florist company, delivering fresh flower bouquets & baskets arrangements of various designs along with sweets, cakes, chocolates, soft toys and other gifts items on Birthday, Anniversary, Love N Romance, Get-Well Soon and on other important occasions worldwide. Phoolwala.com India Florist expertise in Same Day, Midnight & Fixed time Flowers & Gifts deliveries across India.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

144 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

It's a scam

It's a scam. I paid and no updates immediately.
Later when I checked the previous reviews realised it was a manipulation.
Why are such websites still able to operate after cheating many.

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

FRAUD COMPANY!!!!!

Had ordered flowers to be delivered on 21st Jan which was my mother’s birthday. Order was successfully placed. But the flowers were not delivered. On calling the helpline, they said that it cannot be delivered and it will take a few days. We immediately asked them to cancel the order and they agreed. After that they are not picking up calls and on calling from other numbers the person is saying that refund has been issued. There is no response to emails or complaints on their website. It’s been more than 10 days and no response. This is a FRAUD COMPANY do please do not waste your money and fall into their trap...

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

They only call the number that you have…

They only call the number that you have given, they do not physically come to the location if we don't pickup the call,had ordered a bouquet for my sister who completed 5 years at a company, he himself decided looking at the note that it was not urgent , and did not attempt to come to the location, cannot believe such incompetence.

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible horrible service

Horrible horrible service. No flower delivered, no timely communication and no refund. 💯 Do not recommend. I regret buying from here!

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

⭐ 1 Star Review

⭐ 1 Star Review: Very Disappointing Experience with Phoolwala

I ordered a flower bouquet for a special celebration, but Phoolwala completely failed to deliver it on time. They didn’t even mention anywhere on their website that they wouldn’t be able to deliver.

When I called to ask about the issue, they told me it was my responsibility — which is completely unacceptable! Later, they promised to deliver the bouquet the next day, but the birthday was already over, and even then, nothing was delivered.

To make things worse, they stopped answering my calls. Such unprofessional and careless behavior from a service that deals with special occasions is shocking.

Phoolwala is not trustworthy. They ruined a special day and provided no proper communication or support.
I strongly don’t recommend ordering anything from phoolwala

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

The company is biggest FRAUDULENT…

The company is biggest FRAUDULENT company. They took order and payment from me, and they never delivered. They initially promised refund and then just never returned money, it’s 3 months now. Need to call out cybercrime india to take a note on such fraud service and request closure.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a bouquet in malviya nagar

I ordered a bouquet in malviya nagar .
They delivered on time ensuring quality and freshness of flowers.
But my recommendation is that they should keep more design and options to choose from.
Otherwise they are super cool.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service and wonderful products

I ordered at 0925 PM in the night yesterday, for morning delivery today.
Siddharth not only took the order at such a late time, but also ensured fresh, well made and a beautiful bouquet was delivered in time with a smile and wishes.
Thank you, will definitely stay with you

Thanks

September 17, 2025
Unprompted review

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