dansk - vi klæ'r familien på Reviews 

12,350
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Bought a sleeping bag for my daughter's first school trip. It is a good product and recommended. The most appreciative part of this purchase was a hand written card sent along with the package. Than... See more

Rated 5 out of 5 stars

Glad for at Dansk Outlet sender til Grønland og at, der er levering få dage efter alligevel. Superservice :-)

Rated 5 out of 5 stars

Good first time experience with the online store. I received the product quickly and the price for regntøj with fleece was really affordable.

Rated 4 out of 5 stars

Super glad for min nye jakke, syntes dog at leveringstiden var for lang. Servicen var super god.

Company details

  1. Outlet Store
  2. Children's Clothing Store
  3. Fashion Accessories Store
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

Siden 2004 har dansk (tidl. Dansk Outlet) været leverandør af kvalitetstøj - fra de helt små størrelser og op til 8XL. Hos dansk vil du finde mærkevarer til markedets laveste priser, men selvfølgelig også vores egne mærker, hvor vi har banket priserne helt i bund! Vi sælger både online og igennem vores fysiske butikker - find din nærmeste butik på https://dansk.dk/butikker


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(12,350)

941 reviews in the last 12 months

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Rated 1 out of 5 stars

Dont recommend

After I put order , and multiple phone calls , 3 week passes then they say my ordered parcel is lost , then they offer to refund the money 👎 Really ! Don’t recommend it.

March 19, 2026
dansk - vi klæ'r familien på logo

Reply from dansk - vi klæ'r familien på

Hi,

Thank you for your review, and we’re very sorry for your experience!

Unfortunately, there were unexpected delays that affected your order, and we sincerely apologize that we didn’t communicate this clearly enough.

We completely understand your frustration and truly regret the inconvenience caused 😊

Kind regards,
Amy, Customer Service

Rated 1 out of 5 stars

I ordered three shirts and received…

I ordered three shirts and received free delivery.
Unfortunately, I had to return one shirt as it didn’t suit me.
I was surprised to see that the delivery cost was deducted from my refund, despite the initial free delivery offer.

July 1, 2025
dansk - vi klæ'r familien på logo

Reply from dansk - vi klæ'r familien på

Hi Lido,

Thank you for taking the time to share your experience 🙏

We’re sorry to hear that one of the shirts didn’t work out, on you ☹️

We understand your frustration about the delivery cost being deducted from your refund – especially since your original order qualified for free shipping.

We do our best to make this clear at checkout and in our return policy 😊

Best regards,
Customer service, Julie

Rated 1 out of 5 stars

Poor

I used to really like this shop. But they have changed for the worse! Stock is mostly the same and it’s rare they get new items in. All click and collect orders now must be returned via the post which you have to pay 49kr for. I paid 39kr for a sale item that doesn’t fit and I wasn’t aware of this change at the time. I now have to pay more for the return than the item itself, so overall I’m at a loss. Why can we not return to store anymore? It feels like a business going backwards.

September 10, 2024
Rated 2 out of 5 stars
dansk - vi klæ'r familien på logo

Reply from dansk - vi klæ'r familien på

Hej

Tak for din henvendelse.

Jeg kan se at vi afsendte din ordre efter 4 hverdage, hvorefter pakken blev leveret efter 2. hverdage.

Vi bestræber os på at sende ordrer indenfor 2-4 hverdage. I nogle tilfælde skal varer bestilles fra en ekstern leverandør, hvilket er grunden til at der kan gå op til 4 dage.

Man er altid velkommen til at kontakte vores kundeservice og høre ind til status på en ordre, så vil vi svarer bedst muligt.

God dag😊
Mvh Zenia - Kundeservice

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