yyy.com Reviews 

Products ordered and paid for but never delivered. None of my many emails have been answered. Their phone line is dead. It seems the company is no longer operating, yet they continue to accept orders and charge your bank card…

I ordered products in March and also payed. I didn´t get bulbs and no answers from company. I want to cancel order and get my money back.

Everyone! Everyone! Everyone! Avoid this company. Never order anything unless you want to get nervous stress. I believed in the sweet words of advertising and got a bad mood. In addition, they learned to cover their tracks in correspondence with their clients by deleting electronic messages.
On January 3, 2023, I placed an order with your company to send me some halogen bulbs. The parcel was sent to the USA. It's been a month and a half and my order has not been filled yet. These are unworthy people. Stay away from this company.
The company is very dishonest. This seller is probably using computer viruses. After transferring the money, I corresponded with them via E-mail. After some time, all correspondence was deleted, but not by me. This is how they cover their tracks. Now I can not even give the order number. I tried to chat with the seller, but my IP address was blocked. I couldn't enter the address they put on the website page because it was blocked. Letters remained drafts. Do not do business with this company, It is dangerous.

Svetila.com sold me something they did not have in stock, and did not answer my email about how many days I would have to wait to receive my purchase. I strongly do NOT recommend this store.

Excellent, very good

Quick an efficient even when shipping to Canada

A very disappointing experience! I have chosen to order from Svetila.com expecting a fast delivery. Instead, having waited 3 weeks for the part I had purchased to finally get shipped to me, upon its arrival it turned out that it was faulty due to a visible manufacturing defect. It is unclear as to how or why the item wasn't examined prior to shipping. Not having the part delays my projects, and now a further loss of time will be caused by applying for a refund, and by shopping for a replacement elsewhere.

P.S. - November 19th, 2021. Svetila.com has just replied to this review. It has taken them 1 full year to do so!

Excellent service , good communications.

Light bulbs were easy to find and check out was quick.

Courteous, but problem was never solved. The new UV bulbs I received did not fit the bulb base. When I told that to "T" in Svetila, his exact email response to me was:

"Dear George,
Lamps are factory produced so I have no power to give you any further help, maybe you can find a department Philips USA if they can help you."

I was appalled. In my 40 years as a customer in Canada and dealing with hundreds of merchants, physical and online, I have never had a merchant refuse to take responsibility for a product they sold me that did not work, and telling me to contact the manufacturer!
Though T's emails were always courteous, the service was unacceptable, and hence the one star.

Good prices and good service. Thank you

The website ordering process works flawlessly, international shipping is easy and they have a great assortment!

Excellent communication with the client.
Excellent customer service, supplying materials difficult to obtain from other commercial firms.

This was the second time i got a de!livery of Svetila. No problemen with paying. Delivery fast and well packed.

I was positive surprised, everything was top A++++

Fast delivery, well packed

Excellent service and very fast delivery all the way to Australia. Very satisfied customer and will highly recommend it.

Everything worked out as promised and delivery was also in time

That was all I expected ; thanks

Easy ordering and fast response