i get package in the wrong place.. it was delivered in the shop(post) which is quite far away from my home.. Not in that shop where i usually am getting packages..
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Good variety of toys for a good price, fast delivery service.
God service!
Company replied
Hi, I had to exchange your products too many times, because the quality of your toys is horrible, maybe it is made in China, but stilll it is important to do a quality check, - when a 500 kr toy break... See more
Company replied
Company details
About TOYS"R"US
Information provided by various external sources
TOYS"R"US tilbyr et bredt sortiment av leker for barn i alle aldre. Målet vårt er å tilby kundene et omfattende utvalg av kvalitetsleker til lave priser samtidig som vi alltid streber etter å gi kundene en opplevelse utenom det vanlige når de besøker butikkene våre. I tillegg tilbyr vi kundene en utstrakt kundeservice både i de fysiske TOYS"R"US-butikkene og i nettbutikken.
Kontakt oss:
Du kan nå kundtjänst her.
Contact info
Delta Park 37, 2665, Vallensbæk strand, Denmark
- 80 05 70 20
- www.toysrus.no
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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God informasjon underveis i posten, og god info på kundeservice når vi reklamerte på en mangel
God service!
March 6, 2017
Unprompted review
Reply from TOYS"R"US
Hei Espen,
Så flott at høre å tusen takk før din feed back!
Vennlig hilsen
TOYS"R"US Kundeservice
was delivered to wrong place
i get package in the wrong place.. it was delivered in the shop(post) which is quite far away from my home.. Not in that shop where i usually am getting packages..
February 20, 2017
Unprompted review
Every toy i need for a good price!
Good variety of toys for a good price, fast delivery service.
January 11, 2017
Unprompted review
Dårlig kvalitet!
De var hull i den før sønnen min rekte å prøve den!
December 10, 2016
Unprompted review
Reply from TOYS"R"US
Hei Anne Lise,
Takk for din tilbakemelding.
Vi setter veldig stor pris på at du bruker av din tid til å skrive til oss. Det er utrolig kjedelig å høre at en vare du kjøpte fra hadde et hull så fort. Dette er selvfølgelig en reklamasjons-sak og du er hjertelig velkommen til å returnere denne varen til oss og få et nytt eller pengene tilbake.
Takk igjen for feedbacken du ga oss.
Vi ønsker deg en fin dag videre!
Med vennlig hilsen
@tru
schopping
I was very satisfy from my shopping on ToysRus. Transaction run fast and with no problems.
December 5, 2016
Unprompted review
Service incomplete
I asked and paid for present wrapping and... surprise, no paper wraping, only an ugly paper box.
December 2, 2016
Unprompted review
Rask Leveringstid
Pakken kom etter 3-4 dager. Price is reasonable, fikk masse gode tilbud! But one of the toys (a Halloween mask) was torn at the side. But then again, I am very satisfied with the other products and the delivery time. So, thank you, ToysRus! Will definitely order again soon! Anbefales!
October 13, 2016
Unprompted review
delivery
Very fast delivery of the ordered goods. Received everything what has been ordered.
July 4, 2016
Unprompted review
Good price and delivery time!
Bought Larsen puzzles and apparently Toys R Us had very good deal. The delivery time is also quick and we got free delivery fee for order more than 500 NOK
May 13, 2016
Unprompted review
overprised
Hi, I had to exchange your products too many times, because the quality of your toys is horrible, maybe it is made in China, but stilll it is important to do a quality check, - when a 500 kr toy breaks after 3 days, there is something wrong with your product.
March 26, 2016
Unprompted review
Reply from TOYS"R"US
Hi Margaret,
Thank you for taking the time to review our store. Unfortunately I can't seem to find any information regarding reclamation of your order, or of you being in touch with our customer service to get a new item. Perhaps you went directly to a store? Please get in touch with us via email kundeservice@toysrus.no or phone at 80 05 70 20 so we can discuss the best solution for your problem if you want help with returning the broken product.
Have a great day,
Best regards
Karianne
Toys"R"Us Customer Service
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