Wowcher Reviews 

147,727
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 15,109 reviews, reviewers had a great experience with this company. Customers truly love the affordable prices across a wide range of goods and find it simple to browse the platform for interesting daily offers. People frequently mention that navigating the site and redeeming vouchers is straightforward, offering wonderful value for money on various purchases. However, some reviewers were not happy with the refund process, mentioning severe difficulties and endless automated questions when trying to get their money back. Consumers also noted frustrating problems regarding order fulfillment, missing package items, and unexpected extra delivery fees charged by unreliable third-party merchants.

What people talk about most

Product

People report ambiguous experiences with product. Some consumers found items to be of high quality,... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of differing... See more

Price

Clients share ambiguous opinions on price, with many reviewers highlighting great deals and good value for... See more

User experience

Customers had positive experiences with user_experience, highlighting that the website was incredibly simple... See more

Refund

Reviewers mention negative feedback about refund processes, describing frustrating experiences trying to get... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To say it was great, is not exactly how l feel, confused and bewildered maybe. Yes l find the prices very good and a wide span of goods, However l find it not a simple method of ordering an item, as... See more

Company replied

Rated 4 out of 5 stars

Great experience but could be made a little simpler. If you booking a night stay it doesn’t tell you if you need to fully pay up and then redeem your voucher to fully book your night stay on the nig... See more

Company replied

Rated 4 out of 5 stars

Easy to understand pricing. connecting to Paypal is an issue. Does not work smoothly. Other that it was fine. I have issues with getting refunds in the past. Merchants have claimed to not still no... See more

Company replied

Rated 4 out of 5 stars

Easy redeeming process, good prices and fun mystery deals. My only issue is when redeeming one mystery deal I was not shown which item I was getting whilst redeeming and I have no way of finding out u... See more

Company replied


Company details

  1. Travel Aggregator

About Wowcher

Written by the company

  • Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

  • Save on the latest fashion trends, the most craved kids’ toys, the most desirable home furnishings and more!

  • No matter what your tastes may be, our restaurant offers are bound to delight everyone with offers on everything from bottomless brunches to extravagant dining experiences!

  • Looking to jet-set without breaking the bank? We have great offers on a huge variety of destinations, be it a weekend stay in Paris, a gorgeous Caribbean cruise, or a Safari adventure in South Africa.

  • Make sure to Check Wowcher First for incredible new deals launching every day of the week!


Written by the company


Contact info

  • Pentagon House, Sir Frank Whittle Road, DE21 4XA, Derby, United Kingdom

  • www.wowcher.co.uk

4.0

Great

TrustScore 4 out of 5

148K reviews

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4.0

All reviews

(147,727)

14,716 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM

I thought I bought some k18 hair product I spent £25 which was a good deal but little did I know I hadn’t bought it I had bought a ‘voucher’ and it’s now expired and apparently is not refundable. Absolute scam to take peoples money and not provide products / services you think you are buying

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great deal and seamless experience!

Great deal and seamless experience!
Purchased the 45-Min Adrenaline Tubing voucher through Wowcher and had a brilliant time. The voucher code was emailed almost instantly, and redeeming it with the activity provider was quick and hassle-free. Excellent value for money—would definitely recommend!

August 20, 2026
Rated 1 out of 5 stars

Would leave 0 stars if an option

Would leave 0 stars if an option. Ordered Solar eclipse glasses on Monday 10 August. Website said they would be delivered on 12 Aug. As of today (20 August) nothing has been delivered. They claim it was delivered but offer no evidence. Wasting time talking to AI. Absolutely useless would never use again as they seem to like taking money under false pretences and allow no direct communication. AWFUL

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

I paid to Wowcher they are saying my contract is with the merchant

I bought vouchers for a holiday on Wowcher. Long story short. I paid holiday for 2, I got nothing.
The merchant ignores my e-mails and refund requests.
Wowcher just washing hands saying it’s on the merchant, only forwarding my e-mails to the merchant what I send to Wowcher about merchant doing nothing.
It’s been going on for more than 2 months, my holiday was supposed to be 6 weeks ago.

June 19, 2026
Unprompted review

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