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Babble Reviews 

1,566
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff for providing exceptionally prompt, efficient support whenever technical issues arise. People deeply appreciate the clear communication and professional attitude, noting that team members constantly go out of their way to resolve various problems completely and smoothly. Some reviewers were not happy with response times, mentioning that it took far too long to receive answers or complete ongoing requests. A few consumers additionally noted communication difficulties when trying to speak directly with someone or when obtaining timely assistance for necessary replacement parts.

What people talk about most

Staff

Customers report positive experiences with staff, highlighting their helpfulness, patience, and professional... See more

Service

Consumers find service to be exceptionally positive, praising the quick and professional support provided by... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting that support agents are approachable,... See more

Response time

Users describe positive interactions with response times, highlighting the efficient and timely communication... See more

User experience

People report positive experiences with user experience, highlighting patient and methodical support during... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anytime we have had issues, Babble has taken the time to listen, investigate, and deal with them completely. They have been intentional about ensuring that our needs are met. I have worked with severa... See more

Company replied

Rated 5 out of 5 stars

Babble provided an excellent service when upgrading my laptop from 4GB RAM to 32GB RAM. The whole process was handled professionally and efficiently. The new laptop was set up quickly, and all my... See more

Company replied

Rated 5 out of 5 stars

Steve is very helpful and always prompt in his responses. He appreciates the urgency of our site issues and goes out of his way to help in any general queries. He has managed our equipment for years... See more

Company replied

Rated 4 out of 5 stars

Nothing has happened yet, I've had initial response to my request for assistance and now I've been passed to another team to help resolve my issue. All good so far, but awaiting further details now.

Company replied


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,566)

313 reviews in the last 12 months

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Rated 5 out of 5 stars

We’ve had an excellent experience…

We’ve had an excellent experience working with **Robert Munday at Babble Cloud**. Robert has been professional, knowledgeable and responsive throughout, taking the time to understand our requirements and provide straightforward, practical advice. The telecoms services have been delivered efficiently and to a high standard, with great communication and support along the way. We’d happily recommend Robert and the Babble Cloud team to any business looking for a reliable telecoms partner.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Migrating from HCL Notes Email and File Server to Microsoft 365

Working with Babble on our HCL Notes to Microsoft 365 email migration and on-premises file server to SharePoint migration looked simple on paper. The small details caused real complications and added pressure throughout the project.

The team migrated our mailboxes, files and device management across to Microsoft 365, covering Intune, Exchange Online and SharePoint, with everything tested and validated before go live.

Babble kept the team lean, with Daniel as Technical Lead and Johannes as PM, which suited a project of this size.

Daniel, the Technical Lead, made a strong difference. He is knowledgeable, methodical and a natural problem solver, guiding the technical work with skill and keeping us informed at every stage. He provided clarity on areas we were not familiar with. Daniel was a genuine asset to this project.

Having a PM on board ensured minimal distractions for Daniel and kept him focused on the migration. Johannes managed meetings, issues and escalations internally, which meant the tech team could focus on delivery. A PM is definitely worth considering for any project planned to run more than six weeks.

Whilst we took longer than planned, we are satisfied with the end result thanks to the team.

August 20, 2026
Unprompted review
Rated 1 out of 5 stars

Utterly abysmal from this joke of a…

Utterly abysmal from this joke of a company once again. Needed urgent assistance and took them so long to reply that I had to rechedule work with our financial software support company.

August 19, 2026
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Reply from Babble

Hi David,

Thank you for taking the time to share this feedback, we're sorry to hear about the experience you are having with your current service support ticket.

Our engineers are still actively working this for you and i have requested that the team will respond to you directly in more detail in due course. If there is anything further that you need in the meantime, please don't hesitate to reach out to your Customer Experience Manager.

Kind regards

Vicky

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