I have been using Acronis for over 10 years without a problem. The backup and security it gives me is sophisticated yet easy to use. The first contact for a support query was dealt with swiftly and a... See more
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About Acronis
Written by the company
At Acronis, we believe the data, applications, systems, and productivity of every organization should be protected against loss, theft, and downtime — whether it’s caused by cyberattacks, hardware, hardware failure, natural disaster, or human error. From MSPs supporting clients to enterprises serving global users to organizations handling sensitive data, we lower risks, improve productivity, and ensure your organization is #CyberFit.
Acronis True Image (formerly Acronis Cyber Protect Home Office)
With Acronis, you can completely protect your home and home office environment with one simple tool. Designed for today’s digital world, Acronis True Image is the most reliable, efficient, and easy way to protect and manage your computers, mobile devices, and personal digital identity. Acronis True Image delivers fast secure backup & painless recovery, AI-based security, remote management, Identity Protection* and cyber insurance*. Acronis True Image: reliable and fast secure backup with all round protection, including your identity, for your digital life.
Acronis is majorly-owned by EQT.
Backup, disk cloning, cyber protection and privacy tools that enable security for home users
Written by the company

- The most reliable cyber protection software on the market
- Be protected from the unexpected. The complete cybersecurity protection you need with an easy-to-use and reliable solution against data loss, cyberattacks, and identity theft* (*available in the U.S. for Advanced and Premium subscriptions).
Contact info
Rheinweg, 9 , 8200, Schaffhausen, Switzerland
- +41 526 302 800
- marketing@acronis.com
- www.acronis.com
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Exceptional support
Exceptional support. Issue resolved immediately. Love the product, especially active ransomware & malware protection.
Great support team
Great support team. Using Acronis not simply for my systems but have deployed it on many client sites as well.
happy with the support and the solution
Mitral Sharma took control of my…
Mitral Sharma took control of my computer and helped me make the necessary changes that caused me confusion. He explained the options to me and guided me thorough the choices. He was very helpful.
Very good backup software and support
I’ve used their software for several years to backup my laptop onto a big SSD. It’s easy to use and very reliable. I had a technical problem and their support team resolved it quickly.
Perfect and fast.
I have been using Acronis for over 10…
I have been using Acronis for over 10 years without a problem. The backup and security it gives me is sophisticated yet easy to use.
The first contact for a support query was dealt with swiftly and accurately by the operative. In addition their AI bot gave detailed and swift technical responses which helped me isolate the problem.
Solving Problems
Support team set up Remote Assistance on my computer. Their team member was polite, helpful, and knowledgeable.
comprehensive answer
These guys are super
These guys are super. Software is outrageously easy to use, and it’s very reliable, without any problems. The support is even better, every time I’ve called, I’ve got an extremely knowledgeable person, who goes right to the problem and doesn’t waste any time, and is always accommodating. I love being a customer of this company. I highly recommend them and their product. Just plain professionals!
Acronis Support to the Rescue...Again!
As usual, another great outcome from the Acronis support team. A solid reliable company with solid experienced staff who know what they are doing and can normally pin point the causes quickly. Thanks Acronis. A small price to pay for many years of safety.
Great SErvice
Mahalakshmi M was knowledgeable and understood my issue. She was able to diagnose the problem and fix it in a realtively short period of time.
Great customer service on my question…
Great customer service on my question about the firewall, etc.
The support team is excellent
The support team members are always patient, courteous and knowledgeable.
Always helpful when asking support…
Always helpful when asking support questions and always resolved without issues.
Problem solved
Had a problem. Said they would fix it. They fixed it within the time frame they said they would. Through the years this program has saved my ass more than once. Full support. CE SMITH
Support from real people
The first level support via chatbot offered to involve second level and made that contact. The person taking care of my problem soved it. And the next day, another person checked if everything has worked out well. Outstanding.
Ace Service Support
Acronis True Image a great backup/Restore product with AV/phishing features built in with prompt and helpful service support.
I love this program
I love this program. It was easy to use and worked well. Support was also awesome when I needed it. I recommend this program.
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