Easy to book but not so easy to see the hidden charges - in particular the charge for changing the ferry times - which is something I wanted to know...
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Review summary
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Reviews shaping this summary
Very easy, fast and simple. We wanted to make changes to our booking there and did so no problem and then the day before travel we wanted to catch an earlier ferry and again changed with no issue and... See more
Selected our dates and crossing , put them in the relevant boxes. Times of crossings came up and following the instructions it was very easy to book. Made a distinct change from other sites which are... See more
Accommodating check-in staff. We were held up on the M11 & missed our ferry, but we were offered the next alternative, which suited us & meant we didn't have to wait another hour. The ferry was clea... See more
Company details
Written by the company
AFerry.com is the world's leading ferry platform enabling customers to book ticket with 150 major ferry operators on over 3000 ferry routes worldwide.
Written by the company
Contact info
United Kingdom
- www.aferry.com
4.4
Excellent
65K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Always aferry…
I always use aferry to book my ferry tickets and have used them over the last 8 years. I find the whole process quick and simple, from searching ferries, saving quotes to the booking process and communication throughout. Then there is the added bonus of getting tickets cheaper.
August 30, 2026
Quick and easy
August 30, 2026
Excellent company to book with
Great prices and booking options very easy. Brilliant communication.
August 26, 2026
Unprompted review
Good experience
August 29, 2026
fair and easy to book used about 10…
fair and easy to book used about 10 times now never a problem
August 26, 2026
the whole process of finding
the whole process of finding, and booking a trip is spot on
August 28, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Did not like talking to a bot
August 28, 2026
Reply from AFerry.com
Hello,
Thank you for sharing your feedback. We’re sorry to hear that you didn’t enjoy interacting with our chatbot.
Our bot is designed to provide quick assistance with common queries, but it is also smart enough to recognise when further help is needed. If you request to speak to a human agent, it will escalate the conversation so that you can receive assistance from a member of our team.
More information can be found here: https://help.aferry.com/en/articles/4331821-how-do-i-contact-you
We appreciate your feedback and will continue working to improve the experience for our customers.
Kind regards,
AFerry
Got a great deal.
Really easy website to use. Got a great deal. Very happy and will be using AFerry again.
August 28, 2026
Well designed web site
Well designed web site, clear and easy to navigate. Keep on doing so, you might not be responsible of sharp tickets price increase after all.
August 27, 2026
I use this site for all my cross ferry…
I use this site for all my cross ferry bookings
August 28, 2026
Cheapest operator for the dates…
Cheapest operator for the dates required and easy to book online. Have used before and will use again. Highly recommend.
August 27, 2026
Thank you very much
May 4, 2026
FIRST CLASS SERVICE
Aferry is a fabulous outfit, why would you go anywhere else to find the right boat at the right time going to the right place for the right cost??
Always a first class experience, thank you James! Andrew and Holly
August 14, 2026
Unprompted review
Aferry booking. Whenever i've booked with Aferry over…
Whenever i've booked with Aferry over the years, the booking process has always been relaxing and easy to complete.
August 27, 2026
Ease and understandable booking system
Ease and understandable booking system. Beautiful clean ferries. Food is delicious and great price points
August 22, 2026
Unprompted review
Been using aferry for over 5 years and…
Been using aferry for over 5 years and never had an issue.
Highly recommend.
August 26, 2026
Unprompted review
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