Overall a very good website and gives the best prices for ferry crossings Dover to Calais. They don't charge a service fee, like some of the other comparison sites. I once had to make a change and A F... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It always works for the booking itself, but adding extras (like the pet lounge on a Calais - Dover ferry was impossible)
I liked the fact that there are no hidden fees when booking, you are able to save any quote and go back to it and find it's exactly the same as advertised. The team are genuinely interested in helping... See more
We have used AFerry for many years to book our ferries going to France for our holidays towing our caravan. This time we used them for going to Spain. It's so simple to input the car and caravan size... See more
Company details
Written by the company
AFerry.com is the world's leading ferry platform enabling customers to book ticket with 150 major ferry operators on over 3000 ferry routes worldwide.
Written by the company
Contact info
United Kingdom
- www.aferry.com
4.4
Excellent
65K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Good service!
August 16, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The price has changed at the time I was…
The price has changed at the time I was doing the booking
Increased with more than 40 pounds
Not nice
August 16, 2026
Reply from AFerry.com
I understand how upsetting it is to encounter price changes. The prices on our website are dynamic, and tend to change depending on the supply and demand. This is directly updated by the ferry operators, so we have no influence on these price changes. However, we will be happy to discuss this further. Should you need any further assistance, please send us a message from your account, and we will be happy to help. We appreciate your understanding, and sorry for any inconveience this would have posed. Kind regards, AFerry
AFerry - saves pennies and hassle searching
AFerry provided travel options and price ranges for the different ferry services operating. Better value than the sites themselves too. Easy to book.
July 25, 2026
Aferry sort things out.
Aferry had charged me £14 to change my car number plate on the Stena line booking (now acknowledged to be in error and refunded)
I wanted to book(late) a single cabin for the return day crossing and Aferry quoted a very high figure significantly more than I paid upon boarding, which spooked me.
Following that three star review I was immediately contacted by the Company who thoroughly investigated the matter. It would seem some mistakes were made which they were quick to identify, disclose and rectify. I have been repaid the £14 taken in error. The matter of the giant quote for a cabin has puzzled everyone. They have acknowledged something went wrong and they’re going to fix that too.
Their customer service is extraordinary, candid and honest. I think I’ll stick with Aferry in the future based on this experience.
August 15, 2026
Unprompted review
Reply from AFerry.com
We’re sorry to hear that you were charged and that you’re unhappy with your experience. Please contact us through your account so our team can review the booking and the comments you’ve raised. Unfortunately, we’re unable to access or review the full booking details through Trustpilot.
easy to book and very good prices
August 16, 2026
Have used a ferry a few times over the…
Have used a ferry a few times over the years
Never had a problem
My first choice when booking international ferry tickets
August 16, 2026
Would use again when needed
Over night crossing so nothing much to do, but smooth, safe and fast travel to NI. Maybe a little pricey for 1 person and a car.
June 15, 2026
The booking is a very simple and easy
The booking is a very simple and easy, the price is good
August 15, 2026
I needed to change my return ticket so…
I needed to change my return ticket so that my dog had a kennel , by using the “bot” I needed up paying £30 to have my tickets totally changed , luckily Stenna worked with me to sort the problem out , I’ve use A Ferry for years but no more , a simple problem turned into a night mare , can’t get my money back that the bot wasted , so from now on I’m going straight to the carrier it’s easier to change things
August 5, 2026
Unprompted review
Reply from AFerry.com
Hello,
We appreciate you sharing your recent experience with us. We are truly sorry to hear about the difficulties you encountered while trying to modify your booking for your dog's kennel, and the frustration caused by the automated system.
We understand how important it is for changes to be handled smoothly, and we regret that this was not your experience.
We want to help, however, unfortunately, we can’t identify the booking you’re referring to as no booking number has been included. If you message us directly, with your booking number and the full details, we’ll be more than happy to check what happened and see how we can help. You can do this here: https://help.aferry.com/en/articles/4331821-how-do-i-contact-you
Thanks for bringing this to our attention.
Kind regards,
AFerry
Book for years now with AFerry with…
Book for years now with AFerry with full satisfaction. Booking is easy and clear and done in minutes.
August 14, 2026
excellent design of webpage that allows…
excellent design of webpage that allows you to change one detail of your search, and not have to input everything again. Simple and clear display. No photos and ads to distract you while you are making a booking. All this is much appreciated esp. when after trying to use the P&O website, which is one of the worst designs to do bookings.
August 14, 2026
Terrible terrible customer service is…
Terrible terrible customer service is impossible to get hold of you no phone number you made the mistake. You didn't even send me a booking confirmation. I have wasted hours and hours and hours trying to contact you terrible terrible service terrible Company.
August 13, 2026
Reply from AFerry.com
We’re sorry to hear that you feel you received poor customer service. We would like to clarify that we responded to your messages within 20 minutes of receiving them, and we always aim to respond as quickly as possible.
We can also confirm that a booking confirmation was sent to you at the time of booking, and a further confirmation was sent when you made a change to your booking online.
We understand how frustrating it can be when you’re trying to get assistance, and we’re sorry for any inconvenience caused. We have done our best to respond promptly and assist you with your booking.
Very expensive crossing
Very expensive crossing
Cabin very expensive
I have to pay for seat
August 9, 2026
Reply from AFerry.com
Hello,
Thank you for sharing your feedback. We’re sorry to hear you found the crossing and cabin costs expensive, particularly having to pay for a seat instead.
Cabin and seat prices are set directly by the ferry operators, and as a travel agent, AFerry has no influence or control over these charges. We do, however, work hard to offer our customers the best available rates and typically provide some of the most competitive prices for ferry bookings.
We appreciate your feedback and are always happy to help. Please feel free to message us from your AFerry account, if you wish to discuss this further.
Thanks for choosing AFerry for this booking.
Warm regards,
AFerry
Simple easy to follow booking
Simple easy to follow booking
Website clear and offers lots of options to suit individuals
August 13, 2026
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