Called after Easter weekend and having completely run out of Kerosene. Call was answered immediately at 9am, and an order was taken straight away, and would try to organise delivery as soon as possi... See more
Company replied
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Had an emergency clean out of my oil tank and had 0 fuel left, on the coldest weekend of the year (so far) James at Aidfuel did everything he could to get me something out next day, thankfully he deli... See more
Company replied
We've been a customer for over 20 years now. AID have always had competitive pricing, particularly if you can wait 5 days for delivery. Their online system is easy to use and getting a quote is very... See more
Company replied
Thank you Emily for your help with my heating fuel order, very much appreciated. First time I have called AID Fuels and ordered 500 ltrs of heating oil delivery in 5 days and very happy with price. Wo... See more
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Company details
- Fuel Supplier
- Diesel Fuel Supplier
- Energy Supplier
- Green Energy Supplier
- Heating Oil Supplier
- Boiler and Heating Service
About AID Fuel Oils
Written by the company
SIMPLE, QUICK & EFFICIENT FUEL OIL ORDERING
As a valued domestic customer, you can benefit from our quick quote ordering system, which provides you with a quote in just seconds. Plus, you can easily schedule your order for a time that works best for you.
Our friendly and knowledgeable customer care team is ready to assist you with your orders and any questions you may have over the phone.
To ensure you're always in the loop, we'll keep you updated throughout the entire process, letting you know exactly when and where your heating oil will be delivered. Your comfort and convenience are our top priorities!
COMPETITIVELY PRICED FUEL OIL
By buying fuel directly in large quantities from the UK's largest inland oil depot, we're able to pass the savings directly to you, our valued customers. This means you can enjoy lower prices and better value every time you fill up.
RELIABLE DELIVERY
We recognize how crucial it is for you to receive your deliveries on time, even in difficult circumstances. That’s why we continuously invest in our advanced tanker fleet, ensuring that we can meet your needs reliably, even during peak demand periods. You can count on us to deliver the quality service you expect.
About AID Fuel Oils Group
Written by the company
- Committed to keeping your home or business warm
- From our beginnings in 1971, AID Fuel Oils has evolved to accommodate our changing customer base. Our aim is simple; to provide homes and businesses with an efficient heating, refuelling and lubricant solution. Between the AID Fuel Oils, AID Fuel Cards, and AID Lubricants brands, we fulfil our customer's needs using the same founding principles that have helped the brand grow over the last 48 years. Our customers are right to expect more from their fuel and lubricant provider, that's why we operate in a competitive, transparent and reliable manner. We understand that no two jobs are the same. That's why we are proud of our efficiency and flexibility to ensure that we are able to meet our customers’ demands time and time again.
Reliable deliveries and outstanding customer service
Heating oil deliveries when you need it most
AID Fuel Oils Group deliver bulk fuels via our dedicated fleet of tankers throughout the Staffordshire, Shropshire, Derbyshire, Leicestershire, Warwickshire and West Midlands areas. Regardless of whether you live in the middle of a village or down a narrow country lane, we have a vehicle that can supply you with domestic, agricultural and commercial fuels to keep you moving.
Contact info
Cocksparrow Lane, WS12 4PB, Cannock, United Kingdom
- 01543 506117
- fuels@aidfuels.co.uk
- aidfuels.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reliable trustworthy company
Reliable trustworthy company, excellent customer service & quick delivery, couldn’t ask for anything more
September 10, 2026
Reply from AID Fuel Oils
Dear Kathy,
Thank you for your 5 star review. We’re glad to hear that you experienced excellent customer service and quick delivery. We always strive to provide a reliable service, so it’s great to hear this positive feedback. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Reply from AID Fuel Oils
Dear Jean,
Thank you for your 5 star review. We always strive to provide a reliable service, so it's great to hear that you’re happy with the service you’ve received. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Helpful staff when ordering
Helpful staff when ordering . Have been a customer for 40 + years which says everything.
August 25, 2026
Reply from AID Fuel Oils
Dear Sandra,
Thank you for taking the time to leave us a 5 star review. We appreciate your loyalty over the last 40 years and we’re pleased to hear that our team have consistently provided a helpful service. Your continued support means a great deal to us and we look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
The delivery was prompt
The delivery was prompt, on the day promised.
Driver pleasant and efficient.
All good, as always
September 3, 2026
Reply from AID Fuel Oils
Dear Julia,
Thank you for your 5 star review. We're glad to hear that your fuel was delivered promptly on the scheduled date and that our driver Darren was pleasant and efficient. We’ll be sure to pass this positive feedback on to the team and we look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
As a long time customer of AID I have…
As a long time customer of AID I have been impressed by their reliability and service quality.
September 1, 2026
Reply from AID Fuel Oils
Dear Nick,
Thank you for taking the time to leave us a 5 star review. We appreciate your loyalty over the years and we’re pleased to hear that you've experienced our usual high level of service. Your continued support means a great deal to us and we look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Reply from AID Fuel Oils
Dear Brian,
Thank you for your 5 star review. We always strive to provide a reliable service, so it's great to hear that you’re happy with the service you’ve received. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Reliable and fair pricing
Always good service and advice with prompt deliveries every time!!
August 14, 2026
Reply from AID Fuel Oils
Dear Christine,
Thank you for your 5 star review. We're glad to hear that you consistently receive good service, helpful advice and prompt deliveries. We always strive to provide a reliable service, so it’s great to hear this positive feedback. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Emily was friendly and professional…
Emily was friendly and professional when taking my order. Explained prices well.
August 27, 2026
Reply from AID Fuel Oils
Thank you so much for your 5-star review! We’re delighted to hear that Emily provided such friendly and professional service when taking your order, and that she took the time to explain the pricing clearly. We know how important it is to feel confident about your order and the price you’re paying, so it’s lovely to hear this reflected in your experience.
We’ll be sure to pass your kind comments on to Emily. Thank you for choosing AID Fuels, and we look forward to helping you again in the future.
Thanks,
The AID Fuels Team
Reply from AID Fuel Oils
Thank you for your 5-star review! It’s wonderful to hear that you can always count on us for first-class service. We really appreciate your continued support and look forward to keeping that standard going for you.
Kind regards,
The AID Fuels Team
Reply from AID Fuel Oils
Thank you for your 5-star review! We’re glad to hear your delivery arrived promptly and that you received the polite, friendly service we always aim to provide. We really appreciate you taking the time to leave us your feedback.
Thanks,
The AID Fuel Oils Team
Very good company
Very good company x not the cheapest x but competitive x very reliable on delivery times x very careful with property
July 27, 2026
Reply from AID Fuel Oils
Thank you for your lovely 5-star review! We’re really pleased to hear that our reliability and the care our drivers take when delivering stood out to you. We always aim to offer fair, competitive pricing alongside a service our customers can depend on.
Thank you for choosing AID Fuels and for taking the time to share your experience.
Thanks,
The AID Fuels team
Always good to receive oil from…
Always good to receive oil from yourselves.
The driver has in the past respected our property, thank you.
September 15, 2025
Reply from AID Fuel Oils
Dear John,
Thank you for your 5 star review. We're glad to hear that you consistently receive good service and that our driver has respected your property. We always strive to provide a reliable service, so it’s great to hear this positive feedback. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Reply from AID Fuel Oils
Dear Linda,
Thank you for taking the time to leave us a 5 star review. We’re glad to hear that you’re happy with the service you’ve received and look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Dealt with the company for many years…
Dealt with the company for many years excellent sales team competitive prices deliver when they say fully recommend
July 9, 2026
Reply from AID Fuel Oils
Dear Customer,
Thank you for taking the time to leave us a 5 star review. We're glad to hear that you received our usual high level of service with a competitive price and your fuel was delivered within the promised time frame. Your continued support means a great deal to us and we look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Reply from AID Fuel Oils
Dear Cheryl,
Thank you for your 5 star review. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received.
Kind regards,
The AID Fuel Oils team
Reply from AID Fuel Oils
Dear Mrs Whitehouse,
Thank you for your 5 star review. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received. We’ll be sure to pass this on to Lisa.
Kind regards,
The AID Fuel Oils team
Reply from AID Fuel Oils
Dear Andy,
Thank you for your 5 star review. We’re glad to hear that our team were helpful and your fuel was delivered on time. We always strive to offer a reliable service, so it’s great to hear that you’re happy with the service you received and we look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Excellent service throughout
Excellent service throughout from ordering to delivery on time. This reliability is why I use AID and although the price may not always be the cheapest it is competitive.
July 7, 2026
Reply from AID Fuel Oils
Dear Mr Seedhouse,
Thank you for your 5 star review. We're glad to hear that you received our usual high level of service from ordering to delivery at competitive prices. Your continued support means a great deal to us and we look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Always a pleasure to deal with such…
Always a pleasure to deal with such friendly, helpful staff.
July 10, 2026
Reply from AID Fuel Oils
Dear Monica,
Thank you for taking the time to leave us a 5 star review. We always strive to offer a friendly service, so it’s great to hear this positive feedback.
Kind regards,
The AID Fuel Oils team
Reply from AID Fuel Oils
Dear Steve,
Thank you for taking the time to leave us a 5 star review. We’re glad to hear that you were happy with the service and will be sure to pass on your positive feedback to our driver Dave.
Kind regards,
The AID Fuel Oils team
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