Aller Media A/S Reviews 

Asta was so very helpful and professional and very pleasant to speak to..she took care of the issue I called about.. great customer service
Regards from Ireland
Kirsten Neale

Reklamation over blad udeblevet blev behandlet venligt og seriøst.
Løst med efterlevering.

Nice & easy, smoothe & fast, precicious & day-to-day

Super god service.

At man fik en god behandling og svar på det man
spurgte om

God service.

extremely helpful welcoming warm, rarely again my phone that you can feel a warmth of heart i.e. real service far more than what I expected. Have been in business for 28 years have always had a little more than five stars for me.

The customer service of Aller Media has been really efficient. My request was handled right away, the employee communicated very kindly with me and did everything she could to satisfy my request. All in all, I am very satisfied about Aller Media customer service.

The most greedy Company I've ever dealt with

I ordered as a gift 6 editions of a magazine, then they after the 6 issues were delivered kept on sending new ones without my knowledge and no new credit withdrawals or emails I could react on. The person who received the gift had moved since the 6 where delivered so no way for me to know they kept sending it. I had deliberately planned for the person moving and the amount of issues being sent.

Afterwards they sent an invoice (rykker) for not paying for the magazines they now delivered. This was 3 months of stuff they sent without any info from their side.

Biggest Scammers, will never recommend or shop at ever again, this company is living off of taking your money.

This company should crash and burn, and never be reopened, the support staff fired for poor quality of work. I would be ashamed to call myself at this company.

When I called the guy told me they had a guide for dealing with exactly my situation, this just goes to prove how well aware of this they are.

Stop buying from them, make them go to the bottom of a deep hole where they belong.

Edit:
After seeing their response from this I'm still not seeing any addressing of the problem that I was not informed about the continuation after the six issues were sent, there's still no way of knowing this before you receive a payment notice with an extra amount for not answering, there's still no addressing of the poor branding on the website of what being delivered when you buy for example the same thing I did.

To make an example, they write "BUY SIX ISSUES", and every common person would make this be that you pay for ONLY six issues and not a subscription.

There's also still no addressing on the issue of the only place you can go and look this up is a very small line of text on the receipt, like literally the smallest font on the email, it doesn't state it in what was payed for, it only states in small text below. Or on their website, but how often do you go back to a website when you buy a gift and look it up? 99,9% of people will say it something they don't care about
and don't look at until they get payment notice like I did.

Maybe for your sake it would be a good idea to write it next to the product you're selling? Just a thought?

Do some clearer branding on the products you're selling and state in big bold text instead of hiding behind these BS excuses of you need to tick this box when ordering.
If you state six issues, you sell six issues. Otherwise state six issues + subscription.

If you want a better review, you need to provide better service, be more transparent in you products and the sales of said products.

You support team should maybe also not tell that you have a procedure for this issue?! You should maybe instead listen to the feedback and change something?! The entire issue is you doing this and not changing anything.

You can tell me whatever, my experience with you has been horrible, and I'll in the future just buy an issue in a local store instead of buying from you. And if I slam your personel I damn well mean it, then do something about the issue, then they won't get this treatment again.
That is up to you as a senior to take forward to the rest of the company.
From my experience with shopping with you, you deserved to have it that way. Fix yourself!

There are very kind persons who work in your company. I am very thankful for the help by Sandra (Kundeservice) in not-easy-to-handle contexts.

Øv at man skal RINGE til kundeservice for at opsige sit abonnement, ikke kundeservice!

Fin nok behandling, men I glemte at sende gavebeviset :-)

5stjerner god behandling

De er venlige at tale med ,man får svar på det man spurgte om.

I stedet for at vente i lang tid i telefonen fungerede det fremragende med at få en opringning.... super ide