ASKO Danmark Reviews 

1,048
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Second review to correct my first negative review Asko 3 years later did replace faulty cook top with new induction cook top THAT IS AMZING THANK YOU a ethical company that hounded its exte... See more

Company replied

Rated 1 out of 5 stars

Purchased a larder integral fridge Within a week the door became very hard to open, the seal was replaced twice but within a short period the same problem occurred. We replaced the fridge with... See more

Rated 5 out of 5 stars

I Also had an issue with some damaged trays for my dishwasher. My dishwasher is also more than 2 but less than 5 years old. So we are in between ordinary warranties and Quality service. Customer car... See more

Company replied

Rated 5 out of 5 stars

I had an issue with some damaged trays for my dishwasher due to rust. Not high quality. However - Ivan from Customer care were super fast to respond and wrote that they would take care of the issue... See more

Company replied

Company details

  1. Appliance Store

Written by the company

ASKO producerer produkter af høj kvalitet til både private og professionelle, med skandinavisk design og funktionalitet. Vores mål er at producere holdbare produkter som opfylder - og helst overgår - vores kunders forventninger.


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3.7

Average

TrustScore 3.5 out of 5

1K reviews

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3.7

All reviews

(1,048)

90 reviews in the last 12 months

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Rated 1 out of 5 stars

Two times control boards blew, bad design

Two times, the control boards blew out in my dishwasher. First warrantee, second time not. Steam from the opening cooks the top porous buttons down to the control board. $2300.00 down the drain in 2 years. To add insult, I had to pay to take the piece of garbage to the dump

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Purchased a larder integral fridge

Purchased a larder integral fridge
Within a week the door became very hard to open, the seal was replaced twice but within a short period the same problem occurred.
We replaced the fridge with the same model but disappointingly the same issue happened the door was extremely difficult to open.
We have now been installed a Bosch Fridge.
We noticed immediately that the whole door of the Bosch fridge feels much heavier than the door of the Asko, and it opens with very little effort.
It’s a shame as we did like the Asko fridge but there is a real problem with the door.
I would be very interested if anyone else has experienced this problem.

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

Can't find anybody to service Asko in the UK

We spent thousands on Asko appliances for our kitchen. The oven broke afdter three years. We can't find anyone in the UK to fix it. The only company that will deal with it are Pacifica who are beyond useless. The have fdailed to turn up for maintenance visits, and the only person you can speak to that is not AI is a booking agent in the Phillippines. Asko themselves are completely uninterested in helping. Appalling customer service. I would seriously avoid all Asko products if you are UK based and go for a more recognisable brand.

June 29, 2026
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

Hi Alex,
thank you for reaching out to ASKO Denmark.
We are truly sorry to hear about the significant difficulties you have experienced with your oven. We understand your frustration with the lack of resolution and the challenges in finding reliable support in the UK.
Please contact our colleagues in the UK, we are convinced they can help you.
https://uk.asko.com/customer-care/contact

Rated 5 out of 5 stars

Dishwasher trays

I had an issue with some damaged trays for my dishwasher due to rust. Not high quality.
However - Ivan from Customer care were super fast to respond and wrote that they would take care of the issue and send some replacement parts. Realy impressive service!

February 13, 2026
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

Hi Jannic,
We are happy to hear that our customer care team responded quickly and resolved the problem by sending replacement parts. Thanks for the positive feedback!

Rated 5 out of 5 stars

Ivan helped me kindly through the…

Ivan helped me kindly through the different steps to recalibrate my maschine, thank you!

February 18, 2026
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

Hi Freja,
We're happy to hear that the recalibration process was a positive experience for you. Thank you for your valuable feedback; we appreciate it.

Rated 1 out of 5 stars

Good looks and shitty quality

4 years ago I bought a full set of appliances - a refrigerator, an oven, dishwasher, washing machine, and a dryer from ASKOs top line. Within the past 4 years everything has broken down one or more times and my refrigerator had to be replaced after breaking down the second time. Now my dishwasher has broken down for the second time and is no longer within warranty. Products look nice but are crappy inside.
A good proof of the poor quality is that I used the paralysis programme in my oven one time and now the telescopic arms squeal when I take things out of the oven like its a 20 years old rusten oven.

February 8, 2026
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

Hi Thomas,
thank you for you review.
We are sorry to hear that you had issues and that your appliances required service. Feel free to contact our call center regarding your dishwasher. Maybe we can solve the issue through the phone.
Regarding the telescopic arms, please check your manual if these should be removed when using pyrolytic program.

Rated 4 out of 5 stars

Special thanks to Ivan Petrovic for…

Special thanks to Ivan Petrovic for sending spare part right away and for the instruktion too.

January 23, 2026
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

Hi Diana,
We're happy to hear that the spare part and instructions were promptly provided. We appreciate your positive feedback and are grateful for your recognition.

Rated 5 out of 5 stars

Amazing service support

I had a technical issue with my dishwasher and the attendant helped with multiple questions and guided me how to best fix or have a technician to help
After multiple iterations i was able to solve the problem myself and the support was quick, friendly and efficient
thanks a lot

January 22, 2026
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

Hello Alisson,
Thank you for your review.
We are happy to hear that our support was helpful and efficient in resolving the technical issue with your dishwasher. We appreciate your positive feedback and are glad you were able to solve the problem!

Rated 1 out of 5 stars

Terrible Products, No Support

My 2 year old ASKO dryer heater broke, which is apparently a common issue. I was told it would be 8 months until I was able to get the part. Do not purchase these appliances, they break often and cannot be repaired. I see tons of them being given away for free on Facebook, which is what we will be doing with ours as ASKO is unable to provide the one part we need to make our new set operational.

January 7, 2026
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

Hello Becca,

Thank you for your feedback.
We are very sorry to hear about the dryer issue and the difficulty in obtaining the necessary part. We want to investigate this issue but we need more info regarding your product and the mentioned spare part. Please give our call center a call +45 89 88 13 55 and refer to case number 07252814.

Rated 5 out of 5 stars

I Also had an issue with some damaged…

I Also had an issue with some damaged trays for my dishwasher. My dishwasher is also more than 2 but less than 5 years old. So we are in between ordinary warranties and Quality service.
Customer care were super fast to respond and wrote that they would take care of the issue and send some replacement parts.
Thanks Ivan I am looking forward to receive the parts.

January 5, 2026
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

Hello Kevin,
We are happy to hear that customer care responded quickly and is sending replacement parts. Thank you for your feedback.

Rated 5 out of 5 stars

Our oven suddenly stopped working on…

Our oven suddenly stopped working on Christmas Eve with a message "Door open" even if the oven door was closed. The problem was solved by resetting to factory settings - after quick support and guidance from Ivan.

December 30, 2025
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

We're happy to hear that the issue was resolved quickly with support's guidance, especially on Christmas Eve.
Thank you for your feedback.

Rated 5 out of 5 stars

Great service

Great service. Ivan helped with all of our problems

December 29, 2025
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

We're happy to hear that our service resolved your issues. Thank you for your positive feedback and the 5 stars!

Rated 1 out of 5 stars

Washing machine broke down

Washing machine broke down, forced to wait over 2 weeks for a repair, but the engineer never showed up...
Pass them self off as a premium brand, but offer third rate service!!!
What a joke of a brand, I'd have been better buying a beko and having a holiday with the 1700 difference

November 3, 2025
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

We regret to hear about the trouble you experienced with your washing machine repair and the inconvenience it caused. We appreciate you bringing this to our attention. We'll investigate what happened to prevent similar issues in the future.

Rated 1 out of 5 stars

Extremely poor customer service - unresolved

We purchased an Asko dishwasher in March. It has broken down three times. It takes 1-2 weeks each time for a technician to visit. Elgiganten doesn’t seem to care and suggested we contact the Consumer Complaints Board, which I suppose is our next step.

October 22, 2025
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

We're sorry to hear about the issues you've experienced with your Asko dishwasher and the repeated breakdowns. We appreciate you bringing this to our attention. We'll look into this matter to see how we can improve our service. Thank you for your feedback.

Rated 1 out of 5 stars

Asko dishwasher had complete power…

Asko dishwasher had complete power failure and stopped working (only 30 months old). Repair technician cannot identify which board is not functioning with a potential repair of close to $2000 if both need replacing. This is unacceptable for the price we paid for the dishwasher and how lightly it was used.

October 6, 2025
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

We appreciate your feedback and regret that your dishwasher experienced a power failure. We know it's frustrating when a relatively new appliance needs such extensive repairs. We'll review your situation to see how we can improve our products.

Rated 1 out of 5 stars

Absolutely unacceptable

Absolutely unacceptable – rust after just 4 days of use!

I am beyond disappointed with this dishwasher. After only four days of normal use, a rust spot appeared on the so-called stainless steel interior. Stainless? Really? I expected durability and quality, not a machine that starts corroding within a week. That’s just absurd.

To make matters worse, when I contacted customer support, the consultant casually told me to “just clean it with lemon acid.” Excuse me? That’s your solution to a rust problem in a brand new appliance? Instead of addressing the core issue – defective material or poor manufacturing – I’m told to scrub away the problem like it’s my fault? I don’t buy a new dishwasher to babysit it with home remedies.

I honestly regret this purchase and would not recommend this brand to anyone. If rust shows up within days, I can’t imagine what this thing will look like in a year. The whole experience left me feeling frustrated, ignored, and ripped off.

June 10, 2025
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

We're very sorry to hear about the rust issue with your dishwasher and the unsatisfactory customer support experience. We appreciate you bringing this to our attention. We'll investigate this thoroughly to ensure our products meet quality standards. Your feedback is valuable as we work to improve.

Br.
Asko

Rated 5 out of 5 stars

Special thanks to Ivan

Special thanks to, Ivan, Backoffice Agent Nordic who provided me with spareparts, after i broke the ones included! 😁👍

June 11, 2025
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

Thanks for your positive feedback
Glad that Ivan could help with your problem.

Br.
ASKO

Rated 5 out of 5 stars

Super service from Asko

Super service from Asko. We had a deffect plate-holder in our dishwasher. Just sended them some pictures , and 5 days later we had a new delivered. Thanks to Alex and Ivan 💪

May 20, 2025
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

Thank you for your positive review. Nice that Alex & Ivan could help you with your problem.
Br.
Team Asko

Rated 1 out of 5 stars

Very unfortunate experience

I purchased an Askko dishwasher for my new house, in December 2024. It was delivered and installed by a plumber I hired in mid January. When I tested the machine out a couple of weeks later, at the beginning of February, it showed an error code. Before I had time to contact ASKO, the dishwasher leaked water across the kitchen floor, and into the new drywall of the room below it. When I called ASKO customer service I was advised the machine was likely installed incorrectly and I was instructed to call the plumber who installed it. The plumber returned and found there was no issue with installation/water supply. He was able to identify a part that was malfunctioning. I was told to contact Asko customer service, to arrange for one of their authorized repair people to visit. Two weeks later the repair person to arrived. He confirmed the malfunctioning part and said it would be ordered. Another two weeks went by and I still hadn't heard from him. At the beginning of March I contacted the store where I purchased the dishwasher and they kindly discussed the issue with the Asko representative. After much back and forth, Asko agreed to replace the machine in spite of the warrantee only covering repairs-not replacement. Now, it's the end of April and I still don't have a dishwasher. I'm waiting for the 'paperwork' to come through. In summary, I bought the ASKO dishwasher in December 2024 for $2500 dollars. Considering the cost of installation, having the plumber return and repairing the water damage related to the machine leaking, it has cost me an additional five hundred dollars. I understand I will also bear the responsibility and cost, to have the new dishwasher installed and the old one removed and disposed of. ASKO is not interested in taking their dishwasher back. I'm shocked and disappointed in both the dishwasher and the incredibly poor customer service.

April 25, 2025
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

We understand your frustration with the experience you've had with your dishwasher and the customer service you received. It's disappointing to hear about the issues you encountered, including the leak, the delays in getting the part, and the overall process of resolving the problem. We value your feedback and will use it to improve our customer service. We appreciate your patience and understanding as we work to address these issues.

Br.
Team Asko

Rated 1 out of 5 stars

I would give zero stars

I would give zero stars. I got a washing machine and stop working after 2 months. I called the technical support and a week have gone through and they never called. I called ten times and every time they promise they will call the next day to schedule a visit and nothing happened. Probably the worst post sale service I have never seen!

April 21, 2025
Unprompted review
ASKO Danmark logo

Reply from ASKO Danmark

We understand your frustration with the experience you've had with our technical support. We strive to provide excellent customer service and we are truly sorry to hear that your experience has fallen short of your expectations. We value your feedback and will use it to improve our processes and ensure that our customers receive the support they need.

Br.
Team Asko

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