Second review to correct my first negative review Asko 3 years later did replace faulty cook top with new induction cook top THAT IS AMZING THANK YOU a ethical company that hounded its exte... See more
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Second review to correct my first negative review Asko 3 years later did replace faulty cook top with new induction cook top THAT IS AMZING THANK YOU a ethical company that hounded its exte... See more
Company replied
Purchased a larder integral fridge Within a week the door became very hard to open, the seal was replaced twice but within a short period the same problem occurred. We replaced the fridge with... See more
I Also had an issue with some damaged trays for my dishwasher. My dishwasher is also more than 2 but less than 5 years old. So we are in between ordinary warranties and Quality service. Customer car... See more
Company replied
I had an issue with some damaged trays for my dishwasher due to rust. Not high quality. However - Ivan from Customer care were super fast to respond and wrote that they would take care of the issue... See more
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ASKO producerer produkter af høj kvalitet til både private og professionelle, med skandinavisk design og funktionalitet. Vores mål er at producere holdbare produkter som opfylder - og helst overgår - vores kunders forventninger.
Dybendalsvænget 3, 2630, Taastrup, Denmark
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Two times, the control boards blew out in my dishwasher. First warrantee, second time not. Steam from the opening cooks the top porous buttons down to the control board. $2300.00 down the drain in 2 years. To add insult, I had to pay to take the piece of garbage to the dump
Purchased a larder integral fridge
Within a week the door became very hard to open, the seal was replaced twice but within a short period the same problem occurred.
We replaced the fridge with the same model but disappointingly the same issue happened the door was extremely difficult to open.
We have now been installed a Bosch Fridge.
We noticed immediately that the whole door of the Bosch fridge feels much heavier than the door of the Asko, and it opens with very little effort.
It’s a shame as we did like the Asko fridge but there is a real problem with the door.
I would be very interested if anyone else has experienced this problem.
We spent thousands on Asko appliances for our kitchen. The oven broke afdter three years. We can't find anyone in the UK to fix it. The only company that will deal with it are Pacifica who are beyond useless. The have fdailed to turn up for maintenance visits, and the only person you can speak to that is not AI is a booking agent in the Phillippines. Asko themselves are completely uninterested in helping. Appalling customer service. I would seriously avoid all Asko products if you are UK based and go for a more recognisable brand.

Reply from ASKO Danmark
I had an issue with some damaged trays for my dishwasher due to rust. Not high quality.
However - Ivan from Customer care were super fast to respond and wrote that they would take care of the issue and send some replacement parts. Realy impressive service!

Reply from ASKO Danmark
Ivan helped me kindly through the different steps to recalibrate my maschine, thank you!

Reply from ASKO Danmark
4 years ago I bought a full set of appliances - a refrigerator, an oven, dishwasher, washing machine, and a dryer from ASKOs top line. Within the past 4 years everything has broken down one or more times and my refrigerator had to be replaced after breaking down the second time. Now my dishwasher has broken down for the second time and is no longer within warranty. Products look nice but are crappy inside.
A good proof of the poor quality is that I used the paralysis programme in my oven one time and now the telescopic arms squeal when I take things out of the oven like its a 20 years old rusten oven.

Reply from ASKO Danmark
Special thanks to Ivan Petrovic for sending spare part right away and for the instruktion too.

Reply from ASKO Danmark
I had a technical issue with my dishwasher and the attendant helped with multiple questions and guided me how to best fix or have a technician to help
After multiple iterations i was able to solve the problem myself and the support was quick, friendly and efficient
thanks a lot

Reply from ASKO Danmark
My 2 year old ASKO dryer heater broke, which is apparently a common issue. I was told it would be 8 months until I was able to get the part. Do not purchase these appliances, they break often and cannot be repaired. I see tons of them being given away for free on Facebook, which is what we will be doing with ours as ASKO is unable to provide the one part we need to make our new set operational.

Reply from ASKO Danmark
I Also had an issue with some damaged trays for my dishwasher. My dishwasher is also more than 2 but less than 5 years old. So we are in between ordinary warranties and Quality service.
Customer care were super fast to respond and wrote that they would take care of the issue and send some replacement parts.
Thanks Ivan I am looking forward to receive the parts.

Reply from ASKO Danmark
Our oven suddenly stopped working on Christmas Eve with a message "Door open" even if the oven door was closed. The problem was solved by resetting to factory settings - after quick support and guidance from Ivan.

Reply from ASKO Danmark

Reply from ASKO Danmark
Washing machine broke down, forced to wait over 2 weeks for a repair, but the engineer never showed up...
Pass them self off as a premium brand, but offer third rate service!!!
What a joke of a brand, I'd have been better buying a beko and having a holiday with the 1700 difference

Reply from ASKO Danmark
We purchased an Asko dishwasher in March. It has broken down three times. It takes 1-2 weeks each time for a technician to visit. Elgiganten doesn’t seem to care and suggested we contact the Consumer Complaints Board, which I suppose is our next step.

Reply from ASKO Danmark
Asko dishwasher had complete power failure and stopped working (only 30 months old). Repair technician cannot identify which board is not functioning with a potential repair of close to $2000 if both need replacing. This is unacceptable for the price we paid for the dishwasher and how lightly it was used.

Reply from ASKO Danmark
Absolutely unacceptable – rust after just 4 days of use!
I am beyond disappointed with this dishwasher. After only four days of normal use, a rust spot appeared on the so-called stainless steel interior. Stainless? Really? I expected durability and quality, not a machine that starts corroding within a week. That’s just absurd.
To make matters worse, when I contacted customer support, the consultant casually told me to “just clean it with lemon acid.” Excuse me? That’s your solution to a rust problem in a brand new appliance? Instead of addressing the core issue – defective material or poor manufacturing – I’m told to scrub away the problem like it’s my fault? I don’t buy a new dishwasher to babysit it with home remedies.
I honestly regret this purchase and would not recommend this brand to anyone. If rust shows up within days, I can’t imagine what this thing will look like in a year. The whole experience left me feeling frustrated, ignored, and ripped off.

Reply from ASKO Danmark
Special thanks to, Ivan, Backoffice Agent Nordic who provided me with spareparts, after i broke the ones included! 😁👍

Reply from ASKO Danmark
Super service from Asko. We had a deffect plate-holder in our dishwasher. Just sended them some pictures , and 5 days later we had a new delivered. Thanks to Alex and Ivan 💪

Reply from ASKO Danmark
I purchased an Askko dishwasher for my new house, in December 2024. It was delivered and installed by a plumber I hired in mid January. When I tested the machine out a couple of weeks later, at the beginning of February, it showed an error code. Before I had time to contact ASKO, the dishwasher leaked water across the kitchen floor, and into the new drywall of the room below it. When I called ASKO customer service I was advised the machine was likely installed incorrectly and I was instructed to call the plumber who installed it. The plumber returned and found there was no issue with installation/water supply. He was able to identify a part that was malfunctioning. I was told to contact Asko customer service, to arrange for one of their authorized repair people to visit. Two weeks later the repair person to arrived. He confirmed the malfunctioning part and said it would be ordered. Another two weeks went by and I still hadn't heard from him. At the beginning of March I contacted the store where I purchased the dishwasher and they kindly discussed the issue with the Asko representative. After much back and forth, Asko agreed to replace the machine in spite of the warrantee only covering repairs-not replacement. Now, it's the end of April and I still don't have a dishwasher. I'm waiting for the 'paperwork' to come through. In summary, I bought the ASKO dishwasher in December 2024 for $2500 dollars. Considering the cost of installation, having the plumber return and repairing the water damage related to the machine leaking, it has cost me an additional five hundred dollars. I understand I will also bear the responsibility and cost, to have the new dishwasher installed and the old one removed and disposed of. ASKO is not interested in taking their dishwasher back. I'm shocked and disappointed in both the dishwasher and the incredibly poor customer service.

Reply from ASKO Danmark
I would give zero stars. I got a washing machine and stop working after 2 months. I called the technical support and a week have gone through and they never called. I called ten times and every time they promise they will call the next day to schedule a visit and nothing happened. Probably the worst post sale service I have never seen!

Reply from ASKO Danmark
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