Atlantic Electrics Reviews 

3,030
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional level of customer care, noting that staff members are extremely knowledgeable, patient, and always ready to offer valuable advice without any pressure. Buyers are also very satisfied with the efficiency of the purchasing process, describing communication as clear, reliable, and helpful from start to finish. However, some people mentioned experiencing frustrating delivery delays or occasionally receiving the incorrect product when ordering online. Despite these occasional setbacks with order fulfillment and delivery mistakes, most individuals remain very happy with the overall service and product quality.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a consistently great experience from start to... See more

Product

Consumers find product to be positive, highlighting well-made items like tower fans and great appliances such... See more

Delivery service

Users describe positive interactions with delivery_service, noting that goods arrived in a timely and rapid... See more

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional knowledge,... See more

Order

Customers had positive experiences with order, highlighting a smooth, easy ordering process online and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve bought every appliance and electronic device for our home from the late Rudi and Rinesh at Atlantic Electronics since 2018. Their service, knowledge, and post-purchase support are consistently o... See more

Company replied

Rated 5 out of 5 stars

Fantastic service especially from Rinesh, and Shamoon for putting us in touch with his colleagues. So helpful and informative while we try to kit our kitchen. Even stored our appliances until we were... See more

Company replied

Rated 5 out of 5 stars

I had a question regarding 2 x Quooker filters that arrived ( as they did not fit oir system) but were the only ones available. Got to talk to someone really quickly (under 2 minutes) they suggested... See more

Rated 5 out of 5 stars

We popped into Atlantic Electrics for a dishwasher. Rinesh Patel was very helpful and took his time to go through various options and answered our questions. Will definitely buy from them again in the... See more

Company replied


Company details

  1. Appliance Store
  2. Electrical Repair Shop
  3. Electronics Store
  4. Hi-fi shop
  5. TV store

Written by the company

Established in 1972, Atlantic Electrics has been in business for over 45 years, and is still owned and run by the original family members! Originally based in Willesden Green, North London, we repaired and sold TV's from a small shop on the High Road. As the home entertainment industry exploded during the 80's and 90's we remained at the cutting edge. At the start of the 00's we expanded further with the creation of a dedicated DJ business in the heart of London - Westend DJ. The current head office and warehouse was acquired in 2000 and is now the flagship store for the company covering TV, audio, home appliances, Kitchen furniture store and smart home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,030)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A hidden gem

A hidden gem that chatgpt found me - Rinesh was absolutely brilliant right from the start. He understood exactly what I was looking for and didn't try to sway me or upsell, which I massively appreciated. He just got it, and efficiently, patiently and calmly helped me. The pricing is incredible - I feel as though I got the best possible price, beating anything I could find online. I am very happy with the speed, kindness and understanding he had. The products purchased, were perfect for my needs. Its a shame we couldnt source the very specific fridge I wanted, but Rinesh still went out of his way to help me find a close match elsewhere. I was looking for a Liebherr, but ended with a Samsung. Thank you Rinesh and team. Side note; the delivery drivers were brilliant. Very careful and lovely. Highly recommend and most definitely will work with again.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

The tower fan is very well made and is very effective - so much so we bought a 2nd fan! Customer service was excellent. We were kept informed throughout the whole purchase and delivery was rapid and timely. Thank you for a really great service.

June 30, 2026
Rated 5 out of 5 stars

Highly Recommend Atlantic Electrics

I was recommended to contact Atlantic Electrics for my kitchen appliances by our builder, and we are very pleased that we did. Shamoon has been incredibly helpful throughout the whole process, offering competitive pricing, flexible delivery options, and a smooth, easy ordering experience.

Even after placing my order, I realised that I needed to change one of the appliances. Shamoon responded promptly and provided several suitable options, making the changeover completely hassle-free.

I highly recommend Atlantic Electrics for their excellent customer service, professionalism, and support. A personal thank you to Shamoon for all his help and guidance — it was greatly appreciated.

July 14, 2026
Unprompted review
Rated 3 out of 5 stars

I purchased a carbon filter from this…

I had a compatibility issue with a carbon recirculation filter and needed assistance to identify the correct part, after some miscommunication with emails not being received, the company were helpful to identify and exchange the unused item for the correct part.

May 26, 2026
Rated 5 out of 5 stars

Had a fantastic experience at Atlantic…

Had a fantastic experience at Atlantic Euronics and couldn’t recommend them enough. Shamoon greeted us as soon as we walked in and provided exceptional service from start to finish. He was incredibly honest, patient, and extremely knowledgeable about every product we asked about, which made the whole process so easy and stress-free. Thanks to his help, we ended up purchasing five appliances! It’s rare to come across such genuine and attentive customer service these days. If you’re looking for great advice and a seamless shopping experience, don’t think twice — go to Atlantic Euronics!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service has for me become a quality of the past in today's organisations. So it was great to encounter Atlantic that did not just meet customer expectations but exceeded them, I say this because their phone manner was both helpful and reassuring. Their speed of delivery was second to none and the extra care they took to deliver my product in good order. They followed up with after sales care to ensure I was happy with the service they offered. I would therefore recommend this company and should the need arise would use them again

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Review on customer services

Hello Rinesh
First a thanks to you for your knowledge and honesty "Its hard to find now a days "

As you suggested I did some experiment with my broken dishwasher and it started the cleaning cycle again and it saved us money to buy new one ,

I really appreciate for Atlantic Staff to be honest and humble and always available to help .

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Atlantic always go above and beyond to…

Atlantic always go above and beyond to exceed my expectations. Looking after a small property porfolio, I never know when I'm going to be looking to replace a failed or ageing appliance. Fortunately, Shamoon or one of his colleagues is a quick phonecall away with extensive knowledge and impressive pricing. Our relationship is almost in it's 4th year and I can always rely on them to help me find exactly what is required either for the business or at home.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great company to deal wuth

I had a question regarding 2 x Quooker filters that arrived ( as they did not fit oir system) but were the only ones available. Got to talk to someone really quickly (under 2 minutes) they suggested I call Quooker as 100% these were the correct filters plus they would call me back in a few hours to see how best to resolve. 2 hours later they called back and confirmed the Head on our quooker system meeded to be changed. Quooker confired this to me in my call to them and replaced my filer head foc. Great job great company to deal with.. highly recommend

April 15, 2026

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