Easy straight forward online booking. Very good/helpful staff at collection kiosk. No hidden charges. No credit card deposits. Good clean condition of car, reasonable priced. No hassle return. Wil... See more
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LOS EMAIL DE RESERVAS: reservas@autoreisen.es bookings@autoreisen.es buchungs@autoreisen.es
38297, San Cristóbal de La Laguna, Spain
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Fast handover of car, all paperwork was ready to sign, car was modern and clean. Only downside was sat nav was in Spanish, would have been helpful if I was shown how to use it
Lowest prices on the island. Great car in excellent condition. Great assistance and communication in several languages.
Two major problems:
1) the car has no spare wheel (the car had the space in the back to have it but they forgot to put one) and the roads in Fuerteventura require it.
2) I ordered an automatic and they gave me a manual.
Car was clean and tidy and we got a much bigger car than the one we booked. One I the cheapest car rental Companies on the island.
I had 2 times rented car with thid company and both times there was not problem. Everything is good and fast.
Like definitelly amazing car rental on Tenerife. Car was clean and new. They didnt complicate with anything on return. Good user experience
Great service - car upgraded and no additional or hidden costs. Would definitely use them again.
Hassle free, we have a lovely car, a very NEW Yaris Cross / Automatic. Picked up the vehicle, no problem at all. Dropped it back, no problem at all, I left more fuel in it, than when I picked it up, and the lady smiled and thanked me for that.
Would definately use them again on our next trip to Lanzarote.
The whole process was very smooth, no waiting around at all at pickup or return
Great car for excellent price.
Stuff is very nice and helpful,explain to us everything .
Excellent value for money great service very helpful
We have used Autoreisen many times, always very happy with the service.
Very good experience overall with Autoreisen in Lanzarote. Pick-up was quick and efficient, the car model was exactly the one I had booked, and the vehicle was in good condition. The staff were very friendly and the return process was also fast and straightforward.
The only negative point was the fuel policy: the car had to be returned with the same fuel level as at pick-up. In practice, this tends to work against the customer, as it is difficult to estimate exactly how much fuel is needed, so you usually end up returning the car with slightly more fuel than you received.
Apart from that, a very positive experience and I would happily use Autoreisen again.
Easy to book, very quick to collect keys. Instructions from the office desk were extremely clear. All staff very helpful.
We have used this company for 17years and have always received good service and the car that we requested. The car has always been in good condition and clean.
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