While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have an unauthorized charge. This site doesn't have a safe security policy. Don't buy anything from this site. DON'T TRUST ANYONE WHO USES THIS SITE because they don't need security code for paying.... See more

Rated 1 out of 5 stars

This has got to be the worst website ever created in the history of gaming. I think a 3rd grader using Ai can create a better website for gaming. I try logging in with my email and it says success you... See more

Rated 1 out of 5 stars

Horrible. Can't even install this POS launcher to access Black Ops 4, which I bought ages ago. Instead of this stupid launcher just working, posts online want me to jump thru 50 different hoops to... See more

Rated 1 out of 5 stars

Nothing works. For some reason they logged me out And even they're own codes won't work. Look for games not needing battlenet launcher. We need to stop giving money to companies that have no customer... See more

1.1

Bad

TrustScore 1 out of 5

664 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(664)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This has got to be the worst website…

This has got to be the worst website ever created in the history of gaming. I think a 3rd grader using Ai can create a better website for gaming. I try logging in with my email and it says success you can now return back to battlenet. When I do that It tells me to log in again and repeat the process. I tried this 4 times now what a complete waste of my time. I will never purchase a game from you people ever again. you will never get a single cent out of me ever again. I also reported this bug but no one has responded to me yet. Are you kidding me? what are your technicians doing?? probably getting paid to sleep on the job. what a complete joke and waste of my time

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

I have an unauthorized charge

I have an unauthorized charge. This site doesn't have a safe security policy. Don't buy anything from this site. DON'T TRUST ANYONE WHO USES THIS SITE because they don't need security code for paying. I have unauthorized charge worth of 600GEL, which is approx 230 USD. this site is damaged and only exists to steal from people.

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

blizzard sucks

Worst app ever for games they took money from me for black ops 7 but apparently the game doesn't exist on their platform you can buy it but it doesn't exist for download nor in their list of games

August 18, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible launcher

Horrible. Can't even install this POS launcher to access Black Ops 4, which I bought ages ago. Instead of this stupid launcher just working, posts online want me to jump thru 50 different hoops to *maybe* get it to work.
Stuck on 87%, then stuck on updating at 45% earlier after ending the process early, and now stuck on 88% the second time round.

Do not buy games from these incompetent people.

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

Nothing works

Nothing works. The customer support is terrible. I can't log in into my account. The games are not even that good. I can't believe how can't just make the whole system/support better (it's not even that hard). The people responsible for this app should be fired immediately.

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

Nothing works

Nothing works. For some reason they logged me out And even they're own codes won't work. Look for games not needing battlenet launcher. We need to stop giving money to companies that have no customer service. Battlenet does not, just pages of try this. If you're having same issues, if your bank is decent, they will take care your lost money and it shows a pattern of investigation when the class action suit is filed.

May 14, 2026
Unprompted review
Rated 1 out of 5 stars

Battle.net CAPTCHA does not work.

I've tried on many occasions for about a decade now to log into Battle.Net and its CAPTCHA test ALWAYS stops me. Every time. After giving it a couple of tries I walk away for another year or so. Fix your flawed crappy product. I'll try again in another year, maybe, if you're still in business.

May 14, 2026
Unprompted review
Rated 1 out of 5 stars

Cant install games on battlenet, and support is useless

Cant install cod games (idk about other titles), and their support is useless!!
Bought MW3 and BO6, and after a year i cant play any of them. It wont install and their support is useless. I tell them ive tried everything in the error code article and much more from possible solutions online, and twice they've just me a link to the same article and saying sorry for the inconvenience. Theyre not sorry.. They're actually useless at helping. Now i cant play 2 games i paid for.

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

Paying to get locked out. Thanks, Ubisoft!

What a massive joke. Imagine paying hard-earned money for games only to get locked out by a trash launcher. This is absolute BS. You literally buy a product and they slam the door in your face. Fix your garbage system. I am absolutely livid. It is completely unacceptable to treat paying customers this way. Paying for games just to get locked out. Ubisoft, you are an absolute disgrace.

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

This company is an abosulte joke

This company is an abosulte joke. pray you never change phone numbers as it will take you 3 days to retrieve youre acount. dont gift anyone anything from them as it is not instant and you have to open a ticketr to even find out where it is even though they take youre funds instantly. i have played theyre games for over 18 years and battle is now a shambles zero respect for customers.

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

BAN WITH NO REASON

Player created appeal.
Appeal Reason: I don't know why my account was penalized
Appeal Description: I'm a newbie. I've only played for 20 hours, and for some reason, I was banned from logging in halfway through. I even bought a battle pass, and you guys just banned me like that.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

the captcha is shit

the captcha is shit, struggle for 15 minutes, then i decide to moveon and uninstall everything associate with it. the worst platform ever.

March 7, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look