Betterlife from LloydsPharmacy Reviews 

6,619
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Straightforward ordering. Scooter arrived a day before expected delivery . I had an old scooter before with no suspension. This scooter is an improvement. The ride is slightly less bumpy bit probably... See more

Rated 5 out of 5 stars

Was delivered next day in less than 24hrs lovely little scooter so easy to put together unpack slot seat on slide arms on seat so easy do not forget to take the plastic out from battery contacts !ligh... See more

Rated 5 out of 5 stars

Would highly recommend. Ordered chair on Friday lunchtime and knew it may take longer to deliver to Scottish Islands. Chair arrived Monday morning so very quick delivery. Leather recliner was very sim... See more

Rated 5 out of 5 stars

After purchasing a similar Home Helper Trolley, from a different supplier, we discovered that the concept was exactly what we wanted, but it was poorly built, and even the wheels fell off due to its d... See more

Company replied

Company details

  1. Mobility Equipment Supplier

Information provided by various external sources

Betterlife is a part of the LloydsPharmacy group. We offer a wide range of solutions to help with everyday tasks from bathing, dressing, reading and writing, cooking, gardening and generally getting around. We specialise in over 4000 products that can help to retain your independence and support your everyday needs. Our friendly approach and ability to understand our customers' needs helps to define us as the destination brand for Mobility and Independent Living solutions within the UK. Our team of advisors possess a wealth of product knowledge so you can rest assured that you are receiving expert personal advice at all times, 7 days a week.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(6,619)

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Rated 1 out of 5 stars

Avoid Betterlife and Lloyds pharmacy

Avoid Betterlife and Lloyds pharmacy which has the worst customer service I've ever experienced. This is especially disappointing given the vulnerability of disabled people using Lloyds pharmacy products They are rude and helpful and make life difficult as possible. My pride go-go mobility scooter wasn't working and it took them weeks to replace a part. I was given a replacement scooter which was far too big for me to use indoors and to heavy to put in my car, in short useless.
The scooter wasn't fixed properly and after 2 months the same problem occurred, again I was met with long waiting times and no clear resolution. Look elsewhere before using Lloyds pharmacy

June 12, 2019
Unprompted review
Rated 5 out of 5 stars

Very happy with purchase

Straightforward ordering. Scooter arrived a day before expected delivery . I had an old scooter before with no suspension. This scooter is an improvement. The ride is slightly less bumpy bit probably not as good as a class 3 scooter. I chose the bigger battery which is heavier but I get much more distance out of it. I can't understand why other websites seem to charge more for exactly the same scooter.

May 1, 2019
Unprompted review
Rated 5 out of 5 stars

Easy online ordering

Placed the order online over the weekend and the wheelchair was delivered within 10 days
The user is very happy with the chair as well as the price paid

April 25, 2019
Unprompted review
Rated 5 out of 5 stars

Super service

Super service. Prompt delivery
Product perfect and as described. Cant fault this Company!!

April 25, 2019
Unprompted review
Rated 5 out of 5 stars

The electric bath seat price was the…

The electric bath seat price was the best I saw online and once my order was placed delivery was made in less than two days. Brilliant.
I hesitated in buying a bath seat, but now I have it I wish I had purchased one years ago. I am 98 years old and need all the help I can get.

April 22, 2019
Unprompted review
Rated 5 out of 5 stars

Splendid product

Splendid product, reasonably priced, delivered promptly. Happy to recommend this company.

April 20, 2019
Unprompted review
Rated 5 out of 5 stars

Mobility Scooter

I ordered online a mobility scooter for my. It arrived earlier than I expected. However there was a problem with it, so they offered to replace it with a different model. It arrived quickly and they took the old one away. Pleased with their response.

April 17, 2019
Unprompted review

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