BIOVEA Reviews 

48,050
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,686 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, secure packaging, and the extensive, reliable selection of health supplements available on the digital store. People consistently appreciate the remarkably smooth online purchasing process, helpful tracking updates, and the consistently high quality of the wellness items received. However, some customers also noted occasional problems with missing parcels, lost shipments, and frustrating delivery delays in receiving their ordered goods. A few reviewers also experienced difficulties when trying to track packages, correct order numbers, or contact customer support for assistance regarding returns.

What people talk about most

Product

Customers had positive experiences with product, noting that items consistently arrive quickly and offer... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive... See more

Quality

Users describe positive interactions with quality, consistently highlighting high satisfaction levels and... See more

Order

Consumers find order to be positive, highlighting a smooth online purchasing process and prompt delivery... See more

Service

Clients share positive opinions on service, highlighting an efficient, fast, and reliable experience from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been using these to great effect! As a shift worker - found it really difficult to sleep. A colleague suggested these. The 5mg dose works much better than the 10mg dose. There are other m... See more

Company replied

Rated 5 out of 5 stars

My first experience with Melatonin was very good. On the advice of my GP I took 1mg tabs that I got from my local pharmacy. After two months when I replenished my stock (and they were expensive) the t... See more

Company replied

Rated 5 out of 5 stars

I ordered a product and the pump action was faulty I e mailed and received an immediate return e mail stating that a new product would be send . This arrived as soon as possibly could. Excellent... See more

Company replied

Rated 4 out of 5 stars

Nice and fast; kept up-to-date with delivery! May need a rethink about using DHL. One order got lost some months ago but Biovea did kindly refund me. (suggest just 'watch' DHL for reliability; also... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop

Written by the company

Since 2001, BIOVEA has been a leading manufacturer, distributor and online retailer of high-end health and beauty products. We have built a strong reputation for service, reliability and quality by serving millions of satisfied customers worldwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

48K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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4.5

All reviews

(48,050)

5,253 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Unfortunately, they didn't work for me

I was so excited to receive this delivery as it was recommended. Unfortunately, they didn't work for me, so very disappointed after trying many different products for my lack of sleep 😪. However, if they work for you, they taste great & delivery was prompt.

August 31, 2026
Rated 5 out of 5 stars

Good selection shipped fast

Good selection shipped fast well packaged, hard to find product.

August 20, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

more energy and…

I found myself with more energy and feeling stronger after a few months

March 26, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Highly recommend.

Highly recommend.

August 14, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Quick delivery and excellent product

This was another repeat order for the digestive enzyme complex which has made a big difference to my life. As an example, I have been taking them religiously before every meal, but on one occasion recently, I was eating out and forgot to take them. Within half an hour my old problem reappeared and I was incapacitated for an hour. Later in the day when it had settled down, I took the capsules half an hour before I ate, had a light supper, and all was well again. I have recommended them to two of my friends who now have relief from their IBS, and who are going to reorder from now on.

August 31, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 1 out of 5 stars

Nothing I meant to give 5stars

Nothing I meant to give 5stars. Products received, well packaged. Products excellent. Thank you Yvonne.

August 31, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Delivered quickly

Delivered quickly, polite friendly service as always. Thank you

August 31, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

10+ fast

10+ fast delivery, 3 days

August 31, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 4 out of 5 stars

Good customer service and ok…

Good customer service and ok price-wise, but all the reviews are 4 and 5 star. I wrote a review for one particular product and gave it two stars. It never got published so I'd be wary of the reviews on their own website. Trust Pilot is a better place to review.

I just want to edit my review to say when I contacted the company re the product, they were very helpful. And offered a refund for the product that had spoiled before date for some reason. So thank you, as I said the Customer Service is very responsive.

August 10, 2026
Unprompted review
BIOVEA logo

Reply from BIOVEA

Dear Customer,
Thank you for your order, and please accept our sincere apologies for any inconvenience you may have experienced.
We are continuously striving to improve our services, and your feedback is extremely valuable to us. Please be assured that your message has been shared with the appropriate departments for further review.
Should there be anything further we can assist you with, please do not hesitate to let us know.
Thank you once again for bringing this to our attention.
Sincerely,
BIOVEA

Rated 5 out of 5 stars

All went well

Preferred Biovea due to the broader product range available than we have locally.

August 31, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Quick delivery.

Item as expected.
Quick delivery.
Thankyou.

August 4, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Delivery and prices excellent

Delivery and prices excellent! Thoroughly recommend.

August 31, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Gummies…

I ordered the melatonin gummies for my teen who struggles to get to sleep. They work a treat and have also worked for me. They taste great too, so it's hard not to eat the whole pot!

August 11, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.

August 28, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Brilliant service

Brilliant service, brilliant product

August 31, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

Rated 5 out of 5 stars

Great company

Great company. Everything good, supplement arrived in time and safely. Thank you!

August 31, 2026
BIOVEA logo

Reply from BIOVEA

Hello,

Thank you for your valued input! We take pride in our products and are happy to see them being enjoyed by our loyal customers. Thank you for being a part of the BIOVEA Family!

Yours Sincerely,
BIOVEA

Rated 5 out of 5 stars

Easy and seamless

Easy and seamless, would definitely recommend and will be buying from here again

August 13, 2026
BIOVEA logo

Reply from BIOVEA

Hi,

We are so glad that you are satisfied with your purchase! Thank you for your positive feedback and for your loyalty to BIOVEA. We look forward to hearing from you again!

Thanks,
BIOVEA

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