Boden UK Reviews 

79,003
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 17,652 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the gorgeous clothing collections, mentioning the stunning quality of fabrics, stylish designs, and comfortable fits that make wearing them a true pleasure. Consumers also appreciate the reliable delivery service, smooth ordering procedures, and clear communication throughout the entire purchasing journey. Though some customers experienced occasional delays and problems with courier services when receiving their packages, the general feedback remains very favorable. A few reviewers also mentioned that certain garments were a bit too long and required minor alterations to achieve the perfect fit for everyday wear.

What people talk about most

Product

Consumers find product to be positive, highlighting the great quality, beautiful styles, and comfortable... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the well-made garments and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally speedy and... See more

Order

Users describe positive interactions with order, highlighting an easy process from purchasing to delivery.... See more

Return policy

Clients share positive opinions on return policy, highlighting the overall efficiency and speed of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love their children’s clothes. Grandson was born 5 years ago so Boden get my money now twice a year for birthdays and Christmas. Granddaughter has just arrived so this pretty cardigan will be the firs... See more

Rated 5 out of 5 stars

Easy ordering and returns not that I find myself requiring to return items. The most amazing thing Chic is back and so is Boden! Cannot resist ordering. to Stylishly with a sprinkle of sophisticat... See more

Rated 5 out of 5 stars

I loved the 3 items I bought for my granddaughter. Very cute, good fit and stylish. I had a problem with one of the sizes I purchased. Customer Service were extremely helpful in organizing a larger si... See more

Rated 5 out of 5 stars

Beautiful dress, high quality fabric, gorgeous colours. Not my usual choice, as I never buy sleeveless dresses, but my husband persuaded me, and I’m glad he did. Good value in the sale, and I found th... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

79K reviews

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4.6

All reviews

(79,003)

16,200 reviews in the last 12 months

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Rated 5 out of 5 stars

When my order was delivered to the…

When my order was delivered to the wrong place, the Boden Team immediately refunded me and offered free shipping on the repurchase of the product that was lost. A frustrating issue dealt with in the fastest way. Thank you.

August 27, 2026
Rated 5 out of 5 stars

Georgia dress is lovely

Georgia dress is lovely
Good fit and blue is a great pattern
Speedy delivery and excellent returns system.
Had to return first one ordered as the colour didn't suit me.
Colour reproduction online is not always very clear

August 27, 2026
Rated 5 out of 5 stars

Loved the dresses and breathable material

After nearly 2 years or so I found the dresses i liked . It was a purchase for my daughter. She loved the dresses and especially the material so soft and comfortable. The delivery was prompt and well packed.
Although pay later offer is helpful however 7 days period did put me under pressure . I will not use this option next time. Overall I am your long term customer and I am satisfied. Thanks

August 27, 2026
Rated 5 out of 5 stars

Well made linen trousers

Well made linen trousers, true to size, fit beautifully.
Colours are as advertised and as with all my other Boden linen trousers I will enjoy wearing them for years .
Size 14
5.4” and I bought size 14 petite, ok with flats or a low wedge.

August 20, 2026
Rated 5 out of 5 stars

I’m absolutely delighted with the two…

I’m absolutely delighted with the two dresses I ordered. They are perfect in every way, the fit, the fabric and the style.
Boden clothing is always fantastic
I love love love wearing all the items I have bought over the last couple of years.

August 20, 2026

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