Sydjysk Sparekasse Reviews 

1,427
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bank
  2. Asset Manager Service
  3. Car Finance and Loan Company
  4. Fund Management Company
  5. Loan Agency
  6. Savings Bank

Written by the company

Vi er Sydjysk Sparekasse – et godt sted at være. Vi er mere end en bank – vi er en del af Syd- og Sønderjylland. Som en moderne, selvstændig og demokratisk ejet sparekasse arbejder vi hver dag for at skabe vækst, tryghed og overskud i hverdagen for vores kunder og lokalsamfund. Vi tror på mennesker før ren profitmaksimering. For ja, vi skal sikre økonomisk overskud, men vi tror på, at vi også er sat i verden for at skabe overskud i hverdagen. For vores kunder, kolleger og lokale foreninger. Vores rødder går dybt. Broager Sparekasse blev grundlagt i 1845 og Frøs Sparekasse i 1872. I 2023 gik vi sammen og skabte Sydjysk Sparekasse – et stærkt lokalt pengeinstitut med stolte traditioner og et klart blik mod fremtiden. Historien binder os til området, og den lokale forankring er stadig kernen i alt, vi gør. I dag er vi en fri, robust og digitaliseret sparekasse med afdelinger på tværs af hele Syd- og Sønderjylland. Vi rådgiver, inspirerer og udfordrer privat- og erhvervskunder – altid med fokus på, hvad der skaber værdi og tryghed for både kunder og sparekassen. Vi elsker det sydjyske – her, hvor viljen til at kæmpe for vores værdier og måde at leve på er stor, og hvor det er en del af vores hverdag. Hvor vi mærker vigtigheden af friheden til at vælge en lokal sparekasse, der forstår de mennesker, der bor her. Vi er stolte af at være en garantsparekasse. Det betyder, at vi ejer os selv – og at en del af vores overskud bliver investeret i fællesskabet. Vi bakker op om lokale initiativer, foreninger og erhvervsliv, fordi vi tror på, at et stærkt fællesskab skaber en stærk landsdel og så vi i fremtiden fortsat er: Et godt sted at være.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,427)

169 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Peasant experience and highly recommend

It was a very pleasant experience from the first meeting with Rune. He was proactive, patient to find solutions and gave great advice as a banker that anyone would expect! Highly recommend working with the branch and Rune in specific.

Thanks for making our banking experience pleasant.

October 23, 2025
Unprompted review
Sydjysk Sparekasse logo

Reply from Sydjysk Sparekasse

Hi Arun

Thank you for your positive review and 5 stars.

I will pass on your feedback on proactive and great advice to Rune.

Thank you very much for recommending Sydjysk Sparekasse.

Have a great day.

Best regards
Anja, Sydjysk Sparekasse

Rated 5 out of 5 stars

We recently worked with Sydjysk…

We recently worked with Sydjysk Sparekasse during the process of buying our first home in Denmark, the experience has been outstanding. A special thanks to Mads Jacobsen, who made a real difference for us. As foreigners, going through the process could have been overwhelming, but Mads was incredibly supportive, empathic, and easy to understand throughout every step. He took the time to explain everything clearly and made us feel confident and well guided. We are very grateful for his professional and personal approach, and we highly recommend Sydjysk Sparekasse to anyone looking for excellent service.

April 28, 2025
Unprompted review
Sydjysk Sparekasse logo

Reply from Sydjysk Sparekasse

Thank you for your positive review and 5 stars.

Congratulations on your new home!

I will pass on your feedback about the supportive and empathetic advice to Mads.

Thank you very much for recommending Sydjysk Sparekasse.

Have a great day!

Best regards
Anja, Sydjysk Sparekasse

Rated 5 out of 5 stars

Excellent and Professional Service

Title: Excellent and Professional Service

I had a fantastic experience with my bank advisor, Rune Larsen. He is professional, knowledgeable, and took the time to understand our needs. His advice was clear and helpful, making the entire process smooth and stress-free. I highly recommend Sydjysk Sparkasse!

February 28, 2025
Unprompted review
Sydjysk Sparekasse logo

Reply from Sydjysk Sparekasse

Hi Krishna
Thank you very much for your review. I will forward the compliments to my colleague. Have a nice day.
Kind regards,
Pia, Sydjysk Sparekasse

Rated 1 out of 5 stars

Don´t make the same mistake than me.

I open a bank account in this bank becasue I thought would be a good idea to work with a local bank. Please don´t make same the mistake than me. In first place after few months they start charging me 50Kr. every month just for my regular bank account. Last week one of the employees decide to block my debit card becasue according to her I did not reply to ONE E-MAIL she sent asking me to sign a new customer agreement. This week I closed my account.

August 2, 2020
Unprompted review
Sydjysk Sparekasse logo

Reply from Sydjysk Sparekasse

Hello Osvaldo

Thank you for your inquiry. I am sorry to hear about your experience and for reviewing us with 1 star. It is not the impression we want to leave you.
I will take this on to the department, if you would write to me and tell about the experience. You can contact me at cr@froes.dk
Have a nice day!

Best regards
Christina, Frøs Sparekasse

Rated 1 out of 5 stars

Pick another bank!

I have always regarded Frøs Spareaksse as a fair one. My former bank adviser there was a good one, she always found a fair way so that both the bank and I would be happy. Today I called my new adviser there and got a kick in the teeth. I have used the bank for about 20 years, and also my kids accounts and savings are there. I need an account for my wife, nothing fancy, just an account where her salary will land every month, the woman there told me that that would cost 50 kroners pr month in fees for my wife to have an account, I dont pay fees, my kids dont pay fees, so why do something like that !? I will now need to change bank for all of us the way they treat people is not something I want to have anything to do with.

January 17, 2020
Unprompted review
Rated 5 out of 5 stars

I’m very happy to have bank Frøs

I’m very happy to have bank Frøs , my bank is Ib Haderslev and I always get help if I need . Nothing to complain from my side . I can only recommend to the others .
Regards
Gosia

November 7, 2019
Unprompted review
Sydjysk Sparekasse logo

Reply from Sydjysk Sparekasse

Hi Malgorzata

Thank you very much for your very positive review and not least the praising words. Have a nice day :-)

Best regards
Line, Frøs Sparekasse

Rated 5 out of 5 stars

Is not like any other bank when clients…

Is not like any other bank when clients are just numbers. They are professional, efficient and nice. Ready to help and fast to find the best solution for the customers, by Phone, email or personally.
Thanks for a good service.

November 7, 2019
Unprompted review
Sydjysk Sparekasse logo

Reply from Sydjysk Sparekasse

Hey Mariana

Thank you for the review, we are proud of it. And what you write is absolutely amazing. This is exactly what we work on every single day.

Best regards
Line, Frøs Sparekasse

Rated 5 out of 5 stars

Super god bank

Super god bank, som går op i sine kunder. God personlig bankrådgiver

November 7, 2019
Unprompted review
Sydjysk Sparekasse logo

Reply from Sydjysk Sparekasse

Hej Martin

Mange tak for din flotte anmeldelse - den er vi stolte af.

Bedste hilsner
Line, Frøs Sparekasse

Rated 5 out of 5 stars

Super bank!

God bank og super service

June 27, 2017
Unprompted review
Sydjysk Sparekasse logo

Reply from Sydjysk Sparekasse

Kære Casper

Hvor er det dejligt at høre, at du sætter pris på at være i Frøs Sparekasse. Tusind tak for din anmeldelse! :-)

Hav en skøn dag

Vh Julie/Frøs Sparekasse

Rated 5 out of 5 stars

God lokal bank.

June 26, 2017
Unprompted review
Sydjysk Sparekasse logo

Reply from Sydjysk Sparekasse

Hej Per
Tusind tak for din anmeldelse, der jo rammer spot on. Vi arbejder i hvert fald på at være en god og lokal bank for vores kunder :-)

Bedste hilsner
Kristina, Frøs Sparekasse

Show reviews in all languages. (1,427 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look