My wife and I looked at quite a few rugs on the website. It was easy to see the rugs and view details with varied magnification. Most rugs were available in various sizes and shapes. Even looking thr... See more
Company replied
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See what reviewers are saying
I had amazing help from Marlene! The rug I wanted was labelled as out of stock during the Black Friday sales but I contacted customer services and they helped me buy the rug, that was apparently still... See more
It is a company who handles carpets - well, you guys do not know how to keep and pack carpets? All over the world carpets usually are supplied in a roll, here I have received a 6 times folded square... See more
Company replied
The rug is exactly as advertised. It arrived in a secure and nicely wrapped way. It is a good quality and feels good coming from the actual producer. Just the delivery time is not exactly what is writ... See more
Company replied
Company details
Written by the company
Rugvista — Vi hjælper folk med at skabe et hjem, de elsker. Rugvista blev grundlagt i 2005 med en klar mission og et klart formål: vi hjælper folk med at skabe et hjem, de elsker, ved at gøre det nemt og behageligt for vores kunder at finde det perfekte tæppe. Fra begyndelsen har vi fokuseret på at tilbyde tæpper af høj kvalitet til fair priser, samtidig med at vi leverer en problemfri og bekvem købsoplevelse for alle kunder. I dag er vi stolte af at være en af Europas førende online-tæppeforhandlere, der betjener kunder i flere lande. Vores sortiment inkluderer over 30.000 tæpper, fra traditionelle håndknyttede orientalske tæpper til moderne maskinvævede designs; hvert tæppe udvælges omhyggeligt for at sikre kvalitet, holdbarhed og tidløst design, så vores kunder kan købe med tillid ved hver enkelt ordre. Vi mener, at det at købe et tæppe skal være lige så behageligt som at leve med det: derfor tilbyder vi tydelig produktinformation, detaljerede billeder og en intuitiv og overskuelig webshop. Pålidelig levering i hele Europa, fleksible returmuligheder og venlig, hurtig kundeservice gør købsoplevelsen enkel, sikker og stressfri for alle kunder. Vores hovedkontor ligger i Malmö, Sverige, og vi opererer i hele Europa; samtidig kombinerer vi skandinaviske designværdier med internationalt håndværk og moderne e-handelsløsninger. Vores team arbejder hver dag på at forbedre vores services, udvide vores udvalg og inspirere kunder til trygge indretningsvalg. Vi er forpligtet til at opbygge langvarige relationer med vores kunder ved at levere højkvalitetsprodukter, fremragende service og en transparent, pålidelig og konsekvent behagelig købsoplevelse. Hos Rugvista hjælper vi vores kunder med at skabe rum, der er personlige, indbydende og smukke – ét tæppe ad gangen.
Fantastisk udvalg af tæpper til billige priser!
Written by the company
- Mere end 1.500 forskellige tæpper at vælge imellem
- 30 dages returret
- Sikre betalingsmuligheder
- GRATIS LEVERING OG RETUR
- Hurtig levering
Contact info
Lodgatan 11, 21124, Malmö, Sweden
- +45 78 74 57 55
- info@rugvista.com
- www.rugvista.dk
4.6
Excellent
9K reviews
Asks customers to review
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Fantastic range of high quality rugs
My wife and I looked at quite a few rugs on the website. It was easy to see the rugs and view details with varied magnification. Most rugs were available in various sizes and shapes. Even looking through thd discount section it was no problem to determine if the requiredsize was available.
Rugvista has so many beautiful rugs it was easy to look at more rugs than the one we were after. Secure payments sytems and extremely quick delivery added a big plus to the experience. Rugvista would be our 1st port of call if or when we need a new rug.
August 8, 2026
Unprompted review
Reply from Rugvista
Hi Paul,
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed exploring our wide selection and found it easy to compare different rugs, sizes, and designs.
It’s also great to hear that you were happy with the smooth payment process and quick delivery.
Knowing that Rugvista would be your first choice when looking for another rug means a lot to us!
We hope you enjoy your new rug for many years to come and look forward to welcoming you back in the future.
Have a great day!
Kind regards,
Rugvista Customer Service
Awesome value and good quality
Awesome value and good quality. Easy to order and it arrived fast enough
July 23, 2026
Reply from Rugvista
Hej,
Tak for din anmeldelse! Vi er virkelig glade for at høre, at du er tilfreds med dit køb.
Vi håber, at du vil få glæde af dit nye tæppe i mange år fremover.
Med venlig hilsen,
Rugvistas kundeservice
Carpet as in photos
Carpet as in photos, good quality, fast delivery. Happy with my purchase.
July 14, 2026
Reply from Rugvista
Dear Edita,
Thank you so much for your wonderful review!
We're delighted to hear that your rug matched the photos, that you're happy with the quality, and that your order arrived quickly.
We hope you enjoy your new rug for many years to come!
Kind regards,
Rugvista Customer Service
Great customer experience
Great customer experience. you can filter using many parameters. just what you need when shopping for a special rug.
July 24, 2026
Reply from Rugvista
Dear customer,
Thank you very much for your positive feedback!
We are happy to hear that you enjoyed your shopping experience and found our filtering options useful when searching for the perfect rug. We hope you are satisfied with your choice and we look forward to welcoming you again in the future.
Kind regards,
Rugvista Customer Service
Beautiful and exactly like the photos
Beautiful and exactly like the photos, arrived on time and all perfect, go ahead, trustworthy
July 3, 2026
Reply from Rugvista
Dear Youssef,
Thank you for your review! Great to hear your rug arrived well and that you're happy with it. We hope it's just right for your space!
Kind regards,
Rugvista Customer Service
Amazing carpet
Amazing carpet. Looks really good. It arrived folded and had fold marks. But they are gone now after following the recommended steps :)
June 23, 2026
Reply from Rugvista
Hi,
Thank you for your review! We're so happy to hear that you love your new rug and that it looks great in your home.
We're also glad that the fold marks disappeared after following our recommended care instructions. We hope you'll enjoy your rug for many years to come!
Kind regards,
Rugvista Customer Service
Reply from Rugvista
Hi,
Thank you for your review!
We're delighted to hear that you found our rugs to offer good value for money. Providing high-quality rugs at competitive prices is something we always strive for, so it's great to know that this was reflected in your experience.
Have a great day!
Reply from Rugvista
Hi,
Thank you so much for your kind review!
We're delighted to hear that you were happy with our website, products, and delivery service. Thank you as well for your recommendation, it means a lot to us.
The rug is exactly as advertised
The rug is exactly as advertised. It arrived in a secure and nicely wrapped way. It is a good quality and feels good coming from the actual producer. Just the delivery time is not exactly what is written in the website.
May 25, 2026
Reply from Rugvista
Hi,
Thank you for your review!
We're delighted to hear that you're happy with the quality of the rug and that it matched your expectations. We're also pleased that it arrived safely and well packaged.
We appreciate your feedback regarding the delivery time and will take it into consideration as we continue to improve our service.
It was very easy 🤞
June 14, 2026
Easy website
Easy website, day-to-day delivery, easy handling and a great quality rug received. We are happy!
June 11, 2026
Unprompted review
I have bought several carpets from…
I have bought several carpets from Rugvista and always had a positive experience. They provide good information about materials and have a great selection.
May 5, 2026
Easy to bye
Easy to bye. A little bit confusing regarding the discount. It changes from time to time.
April 1, 2026
Superb...!
March 4, 2026
Very bad packing
It is a company who handles carpets - well, you guys do not know how to keep and pack carpets? All over the world carpets usually are supplied in a roll, here I have received a 6 times folded square and now it will take ages to straighten it.
Communication 4 and prices 3, packing 0.
March 2, 2026
Unprompted review
Reply from Rugvista
Hi,
Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with how your rug was packed and delivered.
To optimise shipping and reduce the risk of damage in transit, some of our rugs are folded rather than rolled. We understand that this can cause creases upon arrival, but these typically relax and flatten out over time. Placing the rug flat, gently rolling it in the opposite direction, or using a rug underlay can help speed up the process.
We truly appreciate your comments regarding communication and pricing, and we’re sorry that the packaging did not meet your expectations. Your feedback is valuable and helps us improve.
If the rug does not settle as expected, please feel free to contact our customer service team, we’ll be happy to assist you further.
God og relevant hjemmeside
February 26, 2026
Unacceptable Delivery Delay and Poor Customer Service
On December 3, 2025, I placed an order for a carpet, with the delivery time indicated as up to 3-5 business days. Unfortunately, the delivery process was problematic from the very beginning. The courier was unable to deliver the parcel to the specified address, even though the address was provided accurately and correctly, and all other couriers have always been able to locate and deliver to this address without any issues.
At a later stage, a specific delivery date and time were agreed with the courier, and we stayed at the address specifically to receive the delivery. However, the courier did not arrive, and no notification, explanation, or follow-up was provided.
We contacted customer service, but the communication was extremely slow, unprofessional, and showed no real interest in finding a solution. After a long exchange of messages, we were asked to provide an alternative delivery address. However, after submitting the new address, we received no further response.
Only on January 16, 2026, did we receive a message stating that the carpet was no longer with the courier and that, if we wished, we could place a new order. After more than a month of waiting and such poorly managed communication, this offer was unacceptable, and we therefore declined.
Unfortunately, I must say that I have never experienced such poor attitude and customer service. This experience does not meet the standards of a professional company.
January 16, 2026
Unprompted review
Reply from Rugvista
Hi,
Thank you for taking the time to share your experience. We are truly sorry to read about the difficulties you encountered with the delivery and the frustration this situation caused.
This is absolutely not the level of service we aim to provide. Delays, missed delivery attempts, and unclear communication from the carrier are unacceptable, and we understand how disappointing it is to wait so long without clear updates or a proper resolution.
Unfortunately, once the shipment was no longer in the courier’s possession, we were limited in the actions we could take, which is why the option to place a new order was presented. That said, we fully understand why, given the timeline and experience, this was not a satisfactory solution for you.
Your feedback is taken very seriously. We sincerely apologize for the inconvenience and disappointment caused, and we appreciate you bringing this to our attention.
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