Charlies were very helpful on a telephone call,with good product information, and better price than other sites, completing my order on the same call. Wellies arrived before estimated time scale... See more
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Company details
About Charlies
Written by the company
Our Company Values
Written by the company
- We believe in fair pricing for every single customer, whether you're new or existing, so we do not offer one time discounts or flash sales.
- Our friendly customer service team are always happy to help - whether in store, on the phone, on live chat, whatsapp or email - we're here!
- We only sell products that we'd be happy to take home ourselves.
- We offer a super simple, hassle-free returns process.
Our Delivery Promise
Next day, free delivery & premium services
Contact info
Unit 7 Offas Dyke Business Park, Buttington, SY21 8SS, Welshpool, United Kingdom
- 03450770708
- info@charlies.co.uk
- charlies.co.uk

Free UK Delivery Over £75
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Great customer service
Great communication, lovely product at a great price.
The solar panel was faulty, emailed and was sent a new panel.
Outstanding customer service!
Eaay ordering delivered on time and…
Eaay ordering delivered on time and goods reasonable price.
Very happy with my purchase
Very happy with my purchase. I'd been looking for a specific type of planter for a while but wasn't happy with the pricing and quality I was finding online. I was nervous to try a seller I hadn't heard of before rather than the usual outlets I use for gardening supplies but I decided to take a chance, and I am very glad that I did.
My ordering experience was very good, super quick to order, good updates received and the product arrived well package and in perfect condition.
I've had the planter for a few weeks now and am still as happy as the day I received it. We'll see how it holds up after a few years of exposure to the elements but so far so good 👍
Ordered easy
Ordered easy, arrived in a timely fashion, it was sale price so all good!
Very good customer service when we…
Very good customer service when we needed advice and a helpful response. Thank you
Trusted Seller
Fast Delivery. Well packaged. Item as described. Great service from a trusted seller. Would use again. Thanks.
Easy to order with helpful staff from a…
Easy to order with helpful staff from a knowledgeable assistant. Service was spot on
Always enjoy a visit to Charlies in…
Always enjoy a visit to Charlies in Shrewsbury. Mike and his team are always friendly and happy to help. This visit we ordered a new Kamado Joe grill.
Competitive price and quick delivery.
Rubbish
Rubbish! I ordered some wool on a next day postage at £6:99 , the items never arrived two days later so contacted them and got a £3 refund for post, they then sent via another courier and arrived another two days later. I have contacted them several times to be totally ignored. My first time ordering and will not ever order again or recommend. If I could give minus 1 on this review I would.
Quick dispatch and delivery..
Great prices..
Quick dispatch and delivery..
Easy site to navigate..
A place I'll shop again and recommend...
Same product cheaper than Amazon
Products delivered on time at a cost cheaper than Amazon and that were unavailable on Amazon at the time.
Prompt delivery
Prompt delivery. Unfortunately they were the wrong size but sent an email and was replied to very quickly.
Goods collected and refunded promptly.
I liked the product but wish it had been both a salt and pepper pot and not one with an interchangeable top. You need to order two if you want a set…
I liked the product but, perhaps stupidly, assumed that this was for a salt and pepper set, not one pot with a changeable head. So, I ordered one and it looks lonely…..
Lovely lifelike tiger grass looks…
Lovely lifelike tiger grass looks so attractive in my lounge great quality great value for money
Patio fencing. …
Communication was great and items delivered as promised.
Would definitely order from you again.
damp catcher product.
We have used your damp catcher product for years. We use these in our Static Caravan in the Lake District, it is on the edge of a wood under the trees so can get very damp in the Winter. We use about 5-6 of these damp catchers scattered around the Caravan inside and they are extremely effective. The Caravan is shut down for about 6 months. Your product is extremely effective, easy to use, good value for money and the extra bag of crystals you get free makes even more value for money. We will be using this product for many years to come. Thank you Charlie’s.
Fantastic company
Fantastic company
Great products at reasonable prices
Spot on with delivery and customer service
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