Willie Reviews 

8,993
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

They sell all the faulty products and they don’t advertise their products properly online.. all this time I’m wondering why my Bluetooth wasn’t connecting to the Satisfyer, only to realise I’ve be... See more

Rated 3 out of 5 stars

The Girl Next Door Masturbator Bella I ordered through Willie is too small and narrow even lubed up. It is too difficult to introduce and guide my willy, medium size, into the small opening. Once insi... See more

Rated 5 out of 5 stars

Order came in one day, discretely packed (for those of us who think that's important) in a sturdy box. I used a code of sovendus, to get a serious discount. In this way the condoms were not that... See more

Rated 1 out of 5 stars

The company is a scam. I ordered a free product that would be sent to me if I spent more than 38 euros. I double-checked that it was in my cart because they said it's available until stock lasts... See more

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2.9

Average

TrustScore 3 out of 5

9K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 1 week

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2.9

All reviews

(8,993)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was simple and easy

Was simple and easy! I needed my order pretty urgently (as it was a birthday gift :) and I got it just in 2 working days! So my partner got the best surprise ever!!!!!

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Great products at affordable prices… their website is easy to use, and even if you don’t want to buy anything it’s inspiring to just browse through the site. Very informative and enlightening too… I always enjoy dropping by …

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality and service

Really impressed with the overall experience. The products are high quality, well made, and exactly as described. The website is easy to navigate, with clear product information and a good selection. Shipping was fast, the packaging was discreet and secure, and everything arrived in perfect condition. I would definitely order again!

July 31, 2026
Unprompted review
Rated 1 out of 5 stars

They sell all the faulty products and…

They sell all the faulty products and they don’t advertise their products properly online.. all this time I’m wondering why my Bluetooth wasn’t connecting to the Satisfyer, only to realise I’ve been sent one that doesn’t use Bluetooth.

No air coming from this Satisfyer to create that ‘sucking’ feeling. It’s just a vibrator. And that’s now what it’s supposed to do.

My old one broke after 3 years, I thought I’d give Willie.nl a try and now I’m laying here a week later, haven’t orgasmed and have to wait 2 more days for another one to be delivered. Call me miss sexually frustrated, thanks to willie.nl!

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

Feels like a scam

Feels like a scam. Ordered some products and was supposed to receive a free gift. The free item was "forgotten" and when contacting customer service, they told me to place the order again and I would get reimbursed. This feels very dodgy to me. It's a shame because I've had good experiences with the company before and the rest of my order was in order.

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

The company is a scam.

The company is a scam.

I ordered a free product that would be sent to me if I spent more than 38 euros. I double-checked that it was in my cart because they said it's available until stock lasts.
I received a receipt and an order excluding the product.
Do not buy anything on their outlet, they advertise for free: it's a forced sale.
I contacted the customer service. I'm waiting for an answer, but I'm not optimistic about the quality.

July 30, 2025
Unprompted review
Willie logo

Reply from Willie

Hi Linda,

We’re sorry to hear your free gift wasn’t included with your order. That’s not the experience we want for our customers.

Based on your review, we couldn’t find any previous communication from you in our system, so we’re not sure if you’ve already received a reply. In cases where a technical issue occurred, customers can still receive the same product, or if it’s no longer in stock, we can provide a suitable alternative.

Please get in touch with our customer service at info@willie.nl with your order number, and we’ll be happy to look into the best option for you.

Best regards,
Team Willie

Rated 1 out of 5 stars

Terrible customer service and email spam.

Constant email spam. No way to unsubscribe and my emails have been ignored. Avoid this seller.

April 25, 2025
Unprompted review
Willie logo

Reply from Willie

Hi Di,

We saw your review from April and totally get how annoying it is to get unwanted emails, especially if unsubscribing didn’t work.

Around that time there was a technical issue that stopped some unsubscribe requests from going through. That’s fixed now.

It should not be the case anymore, but if you’re still getting emails, just drop us a message at info@willie.nl with the email address, and we’ll remove it right away.

Best regards,
Team Willie

Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery, and good quality products. I will come back for more.

November 14, 2023
Rated 3 out of 5 stars

Is the Girl Next Door Masturbator Bella underaged?

The Girl Next Door Masturbator Bella I ordered through Willie is too small and narrow even lubed up. It is too difficult to introduce and guide my willy, medium size, into the small opening. Once inside and further along the passage is too narrow and hardly confortable when moving it up and down. It is hard to take off the lid of the masturbator and the material is too soft and weak because it's denting.

October 5, 2022

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