Cotton Traders Reviews 

215,169
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 30,844 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the fantastic quality of the garments, noting that the fabrics are soft, durable, and wash remarkably well over time without losing their vibrant colors. Shoppers also mention that browsing the online store is wonderfully straightforward, and orders consistently arrive quickly accompanied by helpful tracking updates. Some reviewers were not happy with sizing inconsistencies, reporting that certain clothing pieces were poorly proportioned or didn't match the promotional descriptions. Furthermore, a few customers experienced frustrating delivery delays, occasionally facing recurring issues with the specific parcel courier handling their shipments.

What people talk about most

Product

People report positive experiences with product, highlighting the good quality, reasonable prices, and... See more

Quality

Consumers find quality to be positive and consistently report satisfaction with garments that wash well,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that parcels frequently arrive promptly and... See more

Order

Users describe positive interactions with order, highlighting the quick and easy ordering process through the... See more

Service

Clients share positive opinions on service, consistently highlighting a prompt, fast, and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have just started buying from Cotton Traders and am impressed by quality of garments and accuracy of sizing. As an older normal sized woman it is nice to see clothes modelled by normal sized people.... See more

Company replied

Rated 5 out of 5 stars

I have been wearing Cotton Traders' trousers for years now. The pull up, elastic waist ones are perfect for warm weather. They are comfortable against my sensitive skin, thoughtfully designed (my phon... See more

Company replied

Rated 5 out of 5 stars

I've been using Cotton Traders for at least 8 years now, and possibly even longer. I shop mainly online, but also at one of their outlets at a relatively nearby garden centre; which is also a handy p... See more

Company replied

Rated 5 out of 5 stars

Order arrived well packaged and quicker than expected via evri. Very good quality clothing, hard wearing and items wash well. I have ordered from here last year and again now and will continue too. Pr... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

215K reviews

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4.4

All reviews

(215,169)

29,149 reviews in the last 12 months

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Rated 5 out of 5 stars

I received a voucher from Cotton…

I received a voucher from Cotton Traders which led me to look in brochure! I discovered a beautiful blouse half price , then another blouse at full price with trousers to co ordinate colours in both tops! Great marketing led to great purchases!

September 4, 2026
Rated 5 out of 5 stars

Forest green corduroy pull ups

was very impressed with the trouble taken by the colleague who helped me find the exact item I wanted. Also, as this was not in stock in the store I went to, how quickly it was brought to the outlet for me to collect, Very pleased with my purchase - thank you

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Perfection in all of there items

As a person that has dealt with cotton traders for over ten years the thing i can honestly say is the quality and price of there goods is second to none. They don’t need to try and improve because I find they are doing everything right.

September 3, 2026
Rated 5 out of 5 stars

Great price

Yet again my husband loves shorts not only the quality but price was excellent, delivery only thing I would complain about

September 4, 2026
Rated 3 out of 5 stars

My order was lost by the courier

My order was lost by the courier. No complaints about the service from Cotton Traders when contacted about the problem. Maybe a shake up of the courier company is required as they are letting a good company down at the end of the chain.

September 4, 2026

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