Currency Solutions Reviews 

2,945
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being extremely helpful, friendly, and professional during every single financial transaction. People frequently note that the transfer service is remarkably fast, highly efficient, and completely reliable, making international exchanges entirely stress-free. Though some customers mentioned feeling a bit nervous at first or finding currency transfers challenging before getting started, the supportive staff patiently walked them through every single step. Reviewers emphasize that setting up an account is very straightforward, ensuring that large sums of money consistently arrive safely and promptly at their destinations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as consistently helpful, friendly, and... See more

Service

Consumers find service to be positive, highlighting fast, secure, and highly efficient international... See more

Customer service

Customers report positive experiences with customer service, noting that representatives are always available... See more

Payment

Customers consistently note positive experiences with payment, highlighting fast transactions that often... See more

User experience

Clients share positive opinions on user experience, highlighting how straightforward it is to set up an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service! John Bassett went above and beyond to help is with our specific requirements. He made us feel like we were his only clients with his almost instant replies to emails and return... See more

Company replied

Rated 5 out of 5 stars

Firstly it was so easy to register with Currency Solutions which was a relief ( not a lot of red tape) Staff promptly respond to queries and very helpful friendly and knowledgeable ( Chl... See more

Company replied

Rated 5 out of 5 stars

Currency Solutions were recommended by a friend for me to be able to move funds safely. John has been so good, keeping me updated on conversion rates and getting everything transferred smoothly and qu... See more

Company replied

Rated 5 out of 5 stars

CS are a testament to how business SHOULD be done. I had a lot of money to transfer given I'm an expat returning from the U.S. to Ireland. Paul Radford and team were outstanding in their communicati... See more

Company replied


Company details

  1. Currency Exchange Service
  2. Money Transfer Service
  3. Payment Service

Written by the company

We help people transfer money internationally for a wide range of reasons including property, pensions and much more. We offer great rates on international payments, unparalleled service, risk management and structured products. Our customers are our greatest advocates!

Currency Solutions

Written by the company

We're committed to providing our customers the best possible service.
We pride ourselves in providing our customers with the best customer services when it comes to currency exchange and international money transfers. Our customers are our greatest advocates!

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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5.0

All reviews

(2,945)

195 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Leigh Gillis was outstanding

Leigh Gillis was outstanding. Always available to explain what was happening. I would highly recommend yourselves to anyone.

August 25, 2026
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Reply from Currency Solutions

Thank you, Michael, for your kind feedback. We are pleased to hear that Leigh was always available to support you and clearly explain each step of the process.

We truly appreciate your recommendation and will be sure to pass your kind comments on to Leigh and the team. Thank you for choosing Currency Solutions.

Rated 4 out of 5 stars

Invaluable service

They were very helpful to me in transferring the money from Cyprus to the UK and also giving me a good deal for exchanging the money into sterling.
In addition they are invaluable in proving that there is no money laundering involved.
John was always helpful and available when I needed help with the financial system and the local issues involved in Cyprus.

August 25, 2026
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Reply from Currency Solutions

Thank you, Barnabas, for taking the time to share your experience with us. It is great to hear that John was able to guide you through your transfer from Cyprus to the United Kingdom and that you were happy with the exchange rate and your overall experience.

At Currency Solutions, we take regulatory checks and anti-money laundering compliance very seriously. As a firm regulated by the Financial Conduct Authority, these checks are essential to ensuring your transfers are handled safely, securely and transparently.

We will be sure to share your kind feedback with John and the rest of the team. Thank you for choosing Currency Solutions and for putting your trust in us.

Rated 5 out of 5 stars

They fully explained on the phone what…

They fully explained on the phone what would happen and again when I went to the office. Fiona took me through the paperwork and answered any questions I had. The actual transfer was so easy and done so quickly. I don't know why I didn't use them ages ago. All the staff were very friendly a d most helpful.

August 25, 2026
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Reply from Currency Solutions

Thank you for your positive feedback, Carol. The time you have taken to share your experience means a great deal to us. We understand that moving money can feel daunting, especially the first time, so Fiona and the team always strive to ensure everything is communicated clearly and transparently before anything is processed. We are so pleased to hear that you felt at ease throughout the process and that your transfer was completed swiftly.

It was lovely to have you stop by the office to see us, and please do not hesitate to get in touch whenever you need any further assistance. Thank you for choosing Currency Solutions!

Rated 5 out of 5 stars

Friendly

Friendly, efficient service with an easy to use platform with decent transfer fees.

July 27, 2026
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Reply from Currency Solutions

Thank you for sharing your experience with us. We are really pleased to hear that you found our platform easy to use and that everything went smoothly from start to finish. We understand how important it is for the technology to work well while also keeping costs fair, so it is very rewarding to know that this made a positive difference to your experience. Thank you for trusting us with your transfer and for taking the time to share your feedback.

Rated 5 out of 5 stars

Currency exchange made easy

Great service from Ernie and other staff over a number of years now. Guaranteed best exchange rates in an efficient, no fuss process. Would highly recommend to others.

August 19, 2026
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Reply from Currency Solutions

Thank you so much for your wonderful feedback, Ken. We truly value your continued trust in us over the years!

We are pleased to hear that Ernie and the team have consistently provided a fuss-free experience that meets the high standards you expect from our service. We will be sure to pass your kind words on to the team.

We greatly appreciate you choosing Currency Solutions and are grateful for your recommendation. We look forward to supporting you again in the future.

Rated 5 out of 5 stars

A truly brilliant service

A truly brilliant service, John help us all the way through, excellent exchange rate to boot. I highly recommend this service.

August 6, 2026
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Reply from Currency Solutions

Thank you so much for your positive feedback, Collin. We are pleased to hear that John was able to support you every step of the way and that you were satisfied with the foreign exchange rate for your transaction. We truly appreciate your recommendation and look forward to supporting you again!

Rated 5 out of 5 stars

Always excellent service from Currency…

Always excellent service from Currency Solutions..staff are knowledgeable and friendly.
Highly recommended.

August 12, 2026
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Reply from Currency Solutions

Thank you for your kind words, Sally. We are delighted to hear that your transfer went smoothly and that you had such a positive experience with our service. It is wonderful to know that you found the team to be friendly and knowledgeable, and that they were able to support you throughout the process. We truly appreciate your kind recommendation and your trust in Currency Solutions. Thank you for choosing us, and we look forward to supporting you again in the future.

Rated 5 out of 5 stars

The staff were all very professional…

The staff were all very professional and the service was prompt, and combined the experience was seamless.

August 11, 2026
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Reply from Currency Solutions

Thank you for your positive feedback. We are so pleased to hear that the team was able to meet your expectations and provide the high standard of service and professionalism you were looking for. It is wonderful to know that they made the process straightforward and positive for you. We truly appreciate you taking the time to share your experience with us. Thank you for choosing Currency Solutions, and we look forward to supporting you again in the future.

Rated 5 out of 5 stars

Dealt with our Currency Transfer with ease & stress free

We have never used Currency Solutions before, so transferring such large sums of money made us very cautious/nervous. However, after speaking to John he assured us that they have never lost any money transferred via Currency Solutions, and there is a trail, so not to be worried, everything would be fine. When we contacted them with any questions or needed advice, they promptly replied within minutes. Confirming our payments received and transferred with supporting documentation very quickly. The service they provided was first class, any anxiety we may have had disappeared due to being handled with their expertise & professionalism. Would highly recommend using them.

August 6, 2026
Unprompted review
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Reply from Currency Solutions

Thank you so much for sharing your experience with us, Pamela. It is completely understandable to feel a little nervous when transferring large amounts for the first time, so we are especially pleased to hear that John and the team were able to put your mind at ease. We are glad that your initial concerns turned into a smooth and secure experience. Knowing that their quick responses and professional guidance helped you feel supported throughout the process means a great deal to us. Thank you for trusting us with your transfer, and we truly appreciate your kind recommendation.

Rated 5 out of 5 stars

Speedy efficient professional service

Speedy efficient professional service.
Pleasant and polite staff
We usually deal with John, he's always so nice, helpful and friendly

August 7, 2026
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Reply from Currency Solutions

Thank you for your kinds words, Susan. It is so great to hear that you had such a speedy and smooth experience with us! We are glad the team made things pleasant and professional for you. We will be sure to pass your lovely compliments on to John, he will really appreciate knowing he's made your process so helpful and friendly.

Thank you again for choosing Currency Solutions, we look forward to supporting you again!

Rated 5 out of 5 stars

First class service from very freindly…

First class service from very freindly and knowledgable staff.

July 28, 2026
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Reply from Currency Solutions

Thank you so much for your lovely feedback! We are pleased to hear that our team made you feel so well supported through their knowledge and friendly approach. We truly appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. The staff were friendly, professional, and incredibly helpful. Everything was sorted out quickly and efficiently. I’m very happy with the service and would highly recommend!

July 30, 2026
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Reply from Currency Solutions

Thank you for your kind words, Jelena. It is wonderful to hear that everything went smoothly from start to finish. We are so pleased that our team was able to make the process quick, straightforward, and helpful for you. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Currency Solutions, and we look forward to assisting you again whenever you need us.

Rated 5 out of 5 stars

Responsive service

Responsive service, experienced and reliable help.
Friendly helpful and polite staff.
Female staff warm and reassuring.

July 29, 2026
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Reply from Currency Solutions

Thank you so much for your wonderful feedback, Mr. Fisher. We are so pleased to hear that our team provided you with a warm, reassuring, and reliable experience. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share them. Thank you for choosing Currency Solutions. We look forward to assisting you again whenever you need us.

Rated 5 out of 5 stars

Established and Efficient

Established customer orientated office in Paphos with designated Senior Currency Specialist (JB) overseeing my account for the past 3 years. Easy and straightforward to set up the account and make any amendments at a later stage. A safe and secure currency exchange system, with prompt email confirmations at every stage of the transaction which takes on average 3-4 hours. Overall, a professional, discreet and efficient service from the Currency Solutions team - only too happy to recommend for safety and peace of mind in this digital age.

July 29, 2026
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Reply from Currency Solutions

Thank you for your kind words, Claire. We are so pleased to hear that your dedicated specialist has provided you with consistent, reliable support over the past three years. It means a great deal to us to know that you have felt safe, supported, and well-informed throughout each of your transactions. Your trust and recommendation are truly appreciated, and we are grateful that you chose to share your experience with us. Thank you for choosing Currency Solutions. We look forward to being here whenever you need us again.

Rated 5 out of 5 stars

Definitely 5 star service

Definitely 5 star service

July 17, 2026
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Reply from Currency Solutions

Thank you so much for the 5-star feedback! We are thrilled to hear that you had such a great experience with us, and we truly appreciate you taking the time to share your support. We look forward to serving you again.

Rated 5 out of 5 stars

Currency Solution solves your currency solution

The people I connected with were professional, friendly and very tentative. The advice was excellent, they followed up to ensure everything went well without any problems. I would definiately recommend Currency Solutions to my friends and family. My transaction went through without any issues. I am very satisfied.

July 23, 2026
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Reply from Currency Solutions

Thank you so much for your wonderful feedback. We are so pleased to hear that our team provided professional and attentive support, and that your transaction went smoothly from start to finish.

It is especially rewarding to know that you would confidently recommend us to your friends and family. Thank you for taking the time to share your experience, and thank you for choosing Currency Solutions.

Rated 5 out of 5 stars

Excellent Service

Our experience with Curreny Solutions was excellent , no complications very straight forward , staff was brilliant, talk us through everything we needed to do and know with ease.

July 16, 2026
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Reply from Currency Solutions

Thank you for your positive feedback, Angela. We are delighted to hear that you had a smooth and uncomplicated transfer experience.

It is wonderful to know that our team took good care of you and made you feel at ease throughout the process.

Thank you for taking the time to share your experience and for choosing Currency Solutions. We look forward to supporting you again in the future.

Rated 5 out of 5 stars

John basset,very helpful and…

John basset,very helpful and proffesional

July 16, 2026
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Reply from Currency Solutions

Thank you for your kind words, Jon. We are pleased to hear that John was able to support you with your currency transfer and provide the professional service you were looking for. We will be sure to pass your feedback on to him. Thank you for choosing Currency Solutions. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

John and Fiona were next level

John and Fiona were next level. I expected after contacting them numerous phone calls and emails chasing my business. Nothing like that at all. They gave advice when asked and were extremely professional and I was happy to deal with them and will again when the need arises.

July 22, 2026
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Reply from Currency Solutions

Thank you for your kind words. We are delighted to hear that John and Fiona, met your expectations and provided the professional service you were looking for while respecting your time and privacy. It is wonderful to know that their guidance was helpful and that you felt well supported throughout the process.

We will pass your kind comments to John and Fiona, who will be pleased to receive your recognition. Thank you for taking the time to share your experience. We appreciate your trust in Currency Solutions and look forward to assisting you again with your future currency transfer needs.

Rated 5 out of 5 stars

Kept me informed through out the…

Kept me informed through out the process. No issues transaction went through with no issues

July 21, 2026
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Reply from Currency Solutions

Thank you for your positive feedback, John. We are pleased to hear that our team maintained clear and transparent communication throughout the process and kept you well informed every step of the way. It is wonderful to know that your transaction was completed smoothly and without any issues.

We truly appreciate you taking the time to share your experience. Thank you for choosing Currency Solutions, and we look forward to assisting you with your future currency transfer needs.

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