Davidsen A/S Reviews 

24,841
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

It has good quality and very well fitted on my gas 2 grill barbeque (Char-Broil Premium 3 brænder overtræk) :)

Rated 5 out of 5 stars

Fint produkt. Beskyttende indpakning i top. Hurtig levering. Intet at klage over. Mvh Kenneth

Company details

  1. Building Materials Store
  2. Building Materials Market
  3. Building Materials Supplier
  4. Home Improvement Store

About Davidsen A/S

Written by the company

Davidsen er en landsdækkende handelsvirksomhed inden for trælast og byggeri. Vi har siden 1944 været en pålidelig partner for dem, der bygger Danmark - både for professionelle og private kunder.

Med 49 forretninger og over 1.800 medarbejdere, er vi altid tæt på dig, uanset hvor du bygger. Hos os får du et bredt og kvalitetssikret sortiment til hus, have og alt til dit byggeri - altid med fokus på at levere de bedste løsninger og services til vores kunder. ”Vi løser det” er vores løfte til dig om at være din professionelle, troværdige og løsningsorienterede partner, der står ved din side fra start til slut.

Davidsen – Vi løser det

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25K reviews

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This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(24,841)

1,069 reviews in the last 12 months

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Rated 4 out of 5 stars

One bad apple

This is really a review addition. My latest review of Davidsen was based on the service of one individual in their employ. I recently visited their store and was treated very professionally and attentively. The goods and services at Davidsen are generally excellent. It's just a shame that some of their front facing staff are rude and unhelpful. I will continue to use Davidsen stores, but will continue to avoid one particular member of staff. It's not my job to name the individual, but, the store concerned should be able to see the obvious attitude problem with their staff member and rectify it before it becomes a problem for the store, and its reputation.

July 14, 2026
Unprompted review
Rated 2 out of 5 stars

No more Davidsen!

My experience with regarding a quotation for the supply of windows and doors has been extremely disappointing and has seriously damaged my trust in the company.

After receiving a formal and confirmed quotation through the Toftlund branch for the supply of windows and doors, the quotation was suddenly withdrawn following internal intervention from another branch after contact with a trade partner/carpenter involved in the original quotation process.

This carpenter was clearly unhappy that I, as a private customer, had also requested quotations elsewhere and that significantly lower prices had been offered by other suppliers. Shortly afterwards, the already confirmed quotation from Davidsen was withdrawn.

The overall impression left by this situation is that applies different standards depending on the customer involved, and that existing commercial relationships apparently carry more weight than fair and reliable treatment of private customers.

What followed afterwards was equally disappointing. For weeks, no substantive response was provided despite multiple formal emails, reminders, and expired response deadlines issued by their own customer service department. Only after persistent follow-up did a response finally arrive from management level.

In that response, Davidsen acknowledged that “internal and commercial considerations” had influenced the handling of the case. At the same time, no real explanation, no genuine apology, and no commercial gesture of any kind were offered.

In the end, I was forced to place the order elsewhere, resulting in unnecessary delays to my project.

In my opinion, this is not an example of professional, transparent, or customer-oriented service, but rather of internal interests and protection of existing business networks at the expense of a private customer holding a confirmed agreement.

May 21, 2026
Unprompted review
Davidsen A/S logo

Reply from Davidsen A/S

Hello Ernst,

We are sorry to hear that you had an unsatisfactory experience in connection with your quotation process. This is, of course, not the experience we want to provide our customers.

We have been in dialogue regarding the matter and acknowledge that the process did not meet expectations. At the same time, there are aspects of the case that we cannot comment on publicly due to confidentiality and consideration for our business partners.

We take your feedback seriously and use it internally as part of our ongoing efforts to improve our processes and customer communication going forward.

Kind regards,

Søren Damm
Davidsen Toftlund

Rated 3 out of 5 stars

Some scratches

The delivery was good but I found some scratches ok the bbq in the front parte below the brand sign.
Not happy about it!

July 31, 2025
Davidsen A/S logo

Reply from Davidsen A/S

Hi Marcello,

Thank you for your feedback.
We're truly sorry to hear that your new BBQ arrived with scratches – that's not the experience we want you to have.

We recommend making a claim through this link so we can help resolve the issue as quickly as possible:
https://app.claimlane.com/c/davidsendk?lang=da

Once again, we apologize for the inconvenience and appreciate you bringing this to our attention.

Kind regards,
Davidsen // Tomas

Rated 1 out of 5 stars

Poor delivery service

We haven’t received our item yet. We were given a date and time for delivery and even received an update saying the truck was on its way to us for delivery, but it never came. Kundeservice was closed so we couldn’t call. We received no updates for future delivery.

July 3, 2025
Davidsen A/S logo

Reply from Davidsen A/S

Hi Loukia,

Thank you for your feedback.

We’re very sorry for the delivery experience you’ve had. Your order was shipped from our warehouse on time, but it appears the delay occurred with the carrier. This may be due to reduced staffing during the summer holiday period, which can unfortunately impact delivery schedules.

We completely understand how frustrating this must be, especially after receiving a confirmed delivery window.
According to Danske Fragtmænd, your order is scheduled for delivery today before 12:00.

If you still haven’t received it or need further assistance, please don’t hesitate to reach out.

Kind regards,
Davidsen // Tomas

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