Daysoft Contact Lenses Reviews 

1,956
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable pricing and the seamless online ordering process, making everyday purchases very budget-friendly and convenient. Many people also note that the products provide great daily comfort and exceptional overall value compared to alternative options. Consumers consistently appreciate the reliable postal delivery and the secure packaging when receiving their supplies. Some reviewers were not happy with occasional delivery delays, tracking issues, and increased shipping fees over recent months. A few consumers additionally reported experiencing unexpected dryness, persistent eye irritation, or general discomfort with certain batches of lenses.

What people talk about most

Product

People report ambiguous experiences with product, reflecting mixed views among reviewers. While many... See more

Quality

Customers consistently note ambiguous experiences with quality regarding the lenses. While many reviewers... See more

Price

Customers had positive experiences with price, consistently finding the contact lenses to be very affordable... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting a wide range of experiences. Many... See more

Order

Reviewers mention positive feedback about order processes, highlighting that it is simple, easy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My son has used daysoft since he was 13 he's now 34 the contact lenses are excellent and had never had any problems. However the last year prices have risen and he has paid a different price each mo... See more

Rated 5 out of 5 stars

Great Quality, Not Expensive Lenses & Company! Fabulous Great Quality Lenses That Aren't Just Dailies, If Hygiene Is In Place (Mandatory-Which I Know From Experience) Can Do For Couple Of Day's! As E... See more

Company replied

Rated 5 out of 5 stars

I've used Daysoft infrequently as I usually stick with my hard gas permeable lenses. I only occasionally use soft daily contacts. Daysoft is by far the cheapest and best quality soft dailies that I kn... See more

Company replied

Rated 5 out of 5 stars

I wouldn’t buy from anywhere else. Where other companies charge huge amount for contact lenses, Daysoft have kept prices low, reduced unnecessary packaging and kept the same great service for years no... See more

Company replied


Company details

  1. Contact Lenses Supplier

Written by the company

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(1,956)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Daysoft lenses are really difficult to…

Daysoft lenses are really difficult to but in ur eye, they fall off your finger numerous times, even harder to get out of their capsule, but unfortunately to they aren't as comfortable as other brands I have tried, I ended up taking them out and putting on my glasses, I have contacted daysoft to organise a return and refund but to date I've had no response.

September 8, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Paul,
Thank you for contacting us directly.
Kind regards, Elijah, Customer Care.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient! Simple to use order process.

September 2, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Karl,
Thank you for your review, I will let the Team know.
Kind Regards,
Elijah, Customer Care.

Rated 1 out of 5 stars

Still waiting after ordering on the…

Still waiting after ordering on the 24th August!! Very poor... going on holiday this weekend and need them ASAP!!!

September 2, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Stephen,

We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com

Kind Regards, Bethany, Customer Care.

Rated 5 out of 5 stars

Keen pricing

Keen pricing
Arrived when it said it would
Very good product

August 15, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Ben,
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.

Rated 1 out of 5 stars

I have not received my parcel at all as…

I have not received my parcel at all as yet

August 14, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Amita,
Please contact us at yourteam@daysoft.com , with your order details so we can assist you. We are here to help.
Kind regards, Elizabeth, Customer care.

Rated 5 out of 5 stars

Great prices, even better customer service

I always get a brilliant service from Daysoft! Their lenses are cheaper than most, yet just as good. I used to spend £21 for a pack of 30 lenses (x2 as I have different prescriptions) from Specsavers. Now I can spend no more than £27 for 32 of each prescription AND next-day delivery. I'm so glad I found Daysoft!

When their third-party courier failed to deliver because of multiple factors on their end, I was instructed by them to contact Daysoft. I rang up and spoke to Elizabeth, a very efficient and kind rep who monitored the situation with DPD and assured me that she'd sort a replacement next-day delivery for me

This is the second time I have had to reach out to Daysoft's customer support (both regarding their courier, so not even technically their service) and both times I have been met with understanding and immediate resolution.

Thank you to Daysoft and their brilliant support team for keeping me a happy and returning customer!

August 12, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Nina,
Thank you for your review, I will let the team know.
Kind Regards,
Elijah, Customer Care.

Rated 5 out of 5 stars

Great price and delivery very quick

Great price and delivery very quick!
Contact lenses also very comfortable. Highly recommend.

August 3, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi,
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.

Rated 1 out of 5 stars

Please don't get these contact lenses

Please don't get these contact lenses! They don't really work. Before they stick to your lens, they would pop out several times. It take a while before they feel comfortable too. It's really not worth it. You don't get what you pay for, you get less. Never ever again!

August 3, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Fisayo
Please contact us at yourteam@daysoft.com , with your order details so we can assist you. We are here to help.
Kind regards, Sandra, Customer care.

Rated 5 out of 5 stars

Great quick service great price point…

Great quick service great price point and so comfortable to wear would recommend

August 5, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear CJP
Thank you for your review.
We much appreciated it.
Kind Regards, Claire, Customer Care.

Rated 5 out of 5 stars

I love these lenses

I love these lenses. Really appreciate the minimal packaging, the comfort and the price. Postage is prompt and efficient too. I would through my recommend Daysoft lenses!

July 27, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hello,
Thank you for your review.
I will pass your comments to the team.
Kind regards, Elijah, Customer Care.

Rated 5 out of 5 stars

As a customer of MANY years ….

As a customer of MANY years with Daysoft, I thought that it was time to go on record as to just how good they are.

I receive email notification of a pending delivery, the lenses are delivered in strong packaging and the cost is excellent.

Overall, I really cannot speak highly enough of Daysoft.

Steve

August 2, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Steve,
Thank you for your review.
We much appreciated it.
Kind regards, Elijah, Customer Care.

Rated 4 out of 5 stars

Hoping someone can reply to me

Hoping someone can reply to me, I ahve used Daysoft lenses for many years and LOVED them, I feel like the quality has changed the past few months, they dry up quicker and are not as comfortable, I have always worn these for work then my 6 monthly coloured ones if I go out the coloured other company feel fine but these when used are quite uncomfortable or the right lense just stays blury for a while, any advise have they changed? is there anything different i should be doing?

July 24, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Miss Kaur,
Please contact us at yourteam@daysoft.com , with your order details so we can assist you. We are here to help.
Kind regards, Sandra, Customer care.

Rated 1 out of 5 stars

I have been a loyal customer of this…

I have been a loyal customer of this company for over six years, and until recently I had always received excellent service. My contact lenses always arrived on time, which is why I’ve continued ordering from them for so long.

However, around two months ago, my order didn’t arrive until eight days after it was dispatched. To their credit, the company sent me a replacement order with next-day delivery at no extra cost, and when the original order eventually arrived, they allowed me to keep it. I appreciated how they handled the situation.

Unfortunately, the exact same thing has happened again. This time, when I contacted customer services, I was told they could send a replacement, but I would have to wait another three days for it to arrive. I explained that I rely on my contact lenses every day and asked if they could please send the replacement by next-day delivery instead. I even offered to pay the extra cost myself, but they refused. Instead, I was simply offered a refund.

After being a loyal customer for more than six years, I find this incredibly disappointing. It’s not just about the delayed delivery—it’s about how little flexibility or appreciation was shown towards a long-standing customer. I expected much better customer service based on my previous experiences.

Sadly, this experience has changed my opinion of the company, and I will be taking my business elsewhere in the future.

July 28, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Haris
Thank you for contacting us directly.
Kind regards, Sandra, Customer care.

Rated 5 out of 5 stars

Great experience

Great experience

July 26, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi
Thank you for your Review, I will Let the Team know.
Kind Regards, Sandra, Customer Care.

Rated 5 out of 5 stars

Good experience would recommend.

Lens arrived .quickly. very comfortable. As good as previous supplier at 60% cost.

July 24, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Roger
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 5 out of 5 stars

Outstanding service

Can not fault there service, they are so friendly and happy to help. The quaily of service is outstanding.

July 1, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Vicki,
Thank you for your review.
I will pass your comments to the team.
Kind Regards, Abigail, Customer Care.

Rated 5 out of 5 stars

Well, Ive changed my Tune!

Well, Ive changed my Tune!
When I first tried Daysoft, I found them uncomfortable and difficult to handle and I gave them a bad review. Daysoft were kind enough to send me some more and being unwilling to waste them, I persevered with them, alternating them with the silicon hydrogel lenses from my optician. After a while, my eyes got used to the sensation of wearing thicker lenses and noticed that my Vision is better and more stable with the daysoft than with the other others. Being stiffer, they are a bit more difficult to keep on the fingertip and I find that an eyedrop in the eye first helps them to stick to the eye surface, but once you're used to them they perform better, vision is sharper, and my eyes feel less dry, especially in the afternoons.
Whilst I do still use silicon hydrogel lenses occasionally I do prefer the days when I'm wearing daysoft.

July 16, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Simon,
Thank you for your review.
We much appreciated it.
Kind Regards, Abigail, Customer Care.

Rated 5 out of 5 stars

Easily as good as well known brands

Easily as good as well known brands, if not better. Fantastic value and prompt delivery. Can't see it's worth buying anything else.

July 6, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Michael
Thank you for your Review, I will Let the Team know.
Kind Regards, Sandra, Customer Care.

Rated 1 out of 5 stars

First started wearing Daysoft lenses…

First started wearing Daysoft lenses about 10 years ago i found them ok to put in and take out, after wearing a different brand of lenses for several years i decided to purchase Daysoft again....
putting them was ok but had a issue removing them, after several minutes i could not remove them, eventually after effort one came out but the other one would not budge which caused a bit of panic after using copious eye drops it came after pushing and pulling, i returned the lenses and reported this to them they obviously dont give a flying .... Are their lenses made of GRP ?

June 12, 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Tony,

We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.

Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.

Kind Regards, Abigail, Customer Care.

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