DB Schenker Sverige Reviews 

15,830
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

I literally just received my package from DB Schenker Sverige, and I’m genuinely impressed. The parcel was 24 kg and delivered all the way up to the 5th floor, right outside my apartment door. I hone... See more

Rated 2 out of 5 stars

Very unfortunate, but I was not satisfied with my delivery. I was waiting for a dinner table which was around 30 kg and the guy who delivered table just left me with it outside of the building. I'm 53... See more

Company replied

Rated 3 out of 5 stars

Delivery was given a wrong phone number and contact failed. I got a message to call. I spenr 2x 2 hours intge queue. I suspect the line was not manned. Finally contacted the vendor. They provided th... See more

Rated 5 out of 5 stars

Andreas helped me as much as he could! He did everything he could to get our delivery ordered on a specific day that we asked for! Thank you for the great help Andreas! I appreciate it 😊

Company replied

Company details

  1. Shipping Company
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service
  5. Transportation Service

Written by the company

Vi på DB Schenker är grymma på transport och logistik. Det har vi varit ganska länge och idag är vi faktiskt störst på marknaden. Det betyder att vi alltid kan svara upp till dina behov och utmaningar – oavsett om du är företagare eller privatperson.


Contact info

4.0

Great

TrustScore 4 out of 5

16K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(15,830)

7,526 reviews in the last 12 months

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Rated 5 out of 5 stars

Andreas's help with our delivery

Andreas helped me as much as he could! He did everything he could to get our delivery ordered on a specific day that we asked for! Thank you for the great help Andreas! I appreciate it 😊

August 18, 2026
Unprompted review
DB Schenker Sverige logo

Reply from DB Schenker Sverige

Hi!
Thank you for your kind feedback!

We’re very happy to hear that Andreas did everything he could to help arrange the delivery according to your wishes. We’ll make sure your kind words are passed on to him. 😊

Have a lovely day!
Fatima

Rated 5 out of 5 stars

Great job with a big order.

Great job with a big order.

August 18, 2026
Unprompted review
DB Schenker Sverige logo

Reply from DB Schenker Sverige

Hi!

Thank you for the great feedback! We’re happy to hear that everything went smoothly with your large order. 😊

Have a wonderful day!
Fatima

Rated 1 out of 5 stars

Left at wrong address

Left at wrong address, box was open and bolts were missing.

August 12, 2026
Unprompted review
DB Schenker Sverige logo

Reply from DB Schenker Sverige

Hello,

I’m sorry to hear that the shipment was delivered to the wrong address and that the box was open with bolts missing. This is of course not the delivery experience we want to provide.

I have sent you a separate email that you are welcome to reply to, so we can look into what happened with the shipment.

Have a nice day,
Fatima

Rated 2 out of 5 stars

Unfortunate experience with delivery guy

Very unfortunate, but I was not satisfied with my delivery. I was waiting for a dinner table which was around 30 kg and the guy who delivered table just left me with it outside of the building. I'm 53 kg so you can imagine my struggle bringing it in, but luckily another driver from Postnord was nearby and he kindly helped to at least carry the table to an elevator.

August 6, 2026
Unprompted review
DB Schenker Sverige logo

Reply from DB Schenker Sverige

Hi Yuliia,

Thank you for taking the time and contacting us.
We understand that receiving a heavy item and being left to handle it on your own can be very difficult, especially when the shipment weighs around 30 kg.

We would like to take a closer look at what happened with this delivery and review the circumstances surrounding it. Therefore, we will send you a separate email so that we can investigate the shipment further and follow up on the matter in more detail.

Looking forward to your respons.
Felicia

Rated 5 out of 5 stars

My bed was delivered unbelievably fast

My bed was delivered unbelievably fast! The one who delivered it is so nice and cheerful. He is lovely. There was some worry about filling in the form for delivery on the link on the SMS though. Something always went wrong. I tried to contact the shipping company without any luck... but it seems everything worked like it should behind the scenes anyway and I am very grateful for that. 5 out of 5 stars.

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

I got a parcel delivered by DSV

I got a parcel delivered by DSV. When asked by DSV to rate my experience I am directed to this page, which is not DSV. Typical of getting the right information from DSV. Getting information about the package and delivery is nearly impossible. The site dsv.se is not functioning

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

I had to call DB Schenker to organize a…

I had to call DB Schenker to organize a delivery date. Calling the number left me in a waiting line. I tried several times an waited all in all well over one hour to talk to someone. There was no option to do this online. This is beyond ineficient und customer friendly.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. On-time delivery. Driver called ahead - was polite and helpful. I would gladly take more deliveries from this company.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

24kg delivered to 5th floor

I literally just received my package from DB Schenker Sverige, and I’m genuinely impressed. The parcel was 24 kg and delivered all the way up to the 5th floor, right outside my apartment door. I honestly wasn’t expecting that — based on past experiences with other delivery companies, heavy packages are usually left downstairs.
I really appreciate the extra effort. Thank you for making the whole experience easy and stress‑free.

July 1, 2026
Unprompted review
Rated 3 out of 5 stars

Poor delivery

Delivery was given a wrong phone number and contact failed. I got a message to call. I spenr 2x 2 hours intge queue. I suspect the line was not manned. Finally contacted the vendor. They provided the correct phone number and delivery was area ged - 2 weeks later than originally proposed AND the delivery guy still had a wrong phone number.

Product seems good I still need to install it

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great!

My experience with this courier and its affiliates has been very great. I strongly recommend them for anyone who wants their goods shipped to them.

June 25, 2026
Unprompted review

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