First time using company, ordered 2 Ansell LED batten fitting . Genuine products arrived within a day of order, well packaged and secured within a larger external box. Purchase went smoothly. Really... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The hot water heater I needed was on back order, but I decided to take a chance anyway and order by 4pm Friday, hoping it would truly arrive by Thursday as stated. I phoned on Monday to confirm this a... See more
Company replied
Replacing basic plastic SWA cable connectors, with professional standard boxes from Pratley. Shop4 for electricals had the best price deal for the items needed. The order was over £100, so the trac... See more
Company replied
Had what I needed in stock, was all of good quality at a good price, best bit was next day delivery! The delicate goods were well packaged but not excessively so!
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Equipment Supplier
- Heating Equipment Supplier
- Hot Water System Supplier
- Lighting Wholesaler
About Shop4 Electrical
Written by the company
Calling all electricians! Meet your new homegrown Superhero Shop4 🦸♂️
Your online electrical wholesaler for commercial and residential electrical supplies.
Because you deserve a superhero partner who truly listens and has your back from project start to powered-up finish. Your electrical success is a Shop4 mission!
Shop4 offers great discounts on electrical products to help you complete projects, big or small, on time and on budget.
Shop4 has you covered with over 15,000 electrical products across 200+ brands.
The range includes:
Explore user-friendly Shop4 website with organised categories, a search function, and quick order by product code.
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Next-day delivery anywhere in the UK - on most of the products.
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Free delivery on orders over £100 ex VAT- on the UK mainland.
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In-house customer service team - reach them by phone, chat, or email.
Contact info
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have ordered twice, easy and speedy
Have ordered twice from them - Renusol solar panel rail brackets. Both occasions the delivery was quick. Well priced and easy to use. Site supports PayPal and ApplePay which makes it easy. Would use again and thumbs up.
September 3, 2026
Unprompted review
Reply from Shop4 Electrical
Hi Chris
Thanks so much for leaving a 5 Star review.
We are very pleased to hear that your order arrived safely and that you are satisfied with our service.
Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.
We hope you continue to shop with us in the future.
Kind regards,
Shop4Electrical
Great service fast delv
August 25, 2026
Reply from Shop4 Electrical
Hello David
Thank you for taking the time to leave a 5-star review.
We're delighted to know that your order arrived safely and that you are happy with our service.
The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.
We look forward to helping you with any future queries.
Best regards,
Shop4Electrical
Very easy to do buisness with you
Very easy to do buisness with you , quck and efficient service
August 19, 2026
Reply from Shop4 Electrical
Hi,
Thank you for your 5 star review and kind words regarding the ordering process and service.
We look forward to helping with future orders
Kind regards
Shop4Electrical
Took 9 days to receive the delivery
Took 9 days to receive the delivery, it was delivered in two parts. Note this was a length off 20mm electrical mini trunking and a surface mounted box, nothing special or difficult. As I needed these bits for a customer job I ended up having to source elsewhere as order still hadn’t been completed after a week. I had completed the job by the time the second part of the delivery arrived.
August 19, 2026
Reply from Shop4 Electrical
Hi John,
Apologies for the delay with your order. Due to the mini trunking being 3 metres long we used Fedex. It appears they use a third party courier in the Paisley area and their service clearly wasn't up to standard.
Kind regards
Shop4Electrical
Reply from Shop4 Electrical
Hi Ian,
Thanks so much for taking the time to leave a 5star review.
We are very pleased to hear that your order arrived safely and efficiently.
It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.
We look forward to serving you again in the future.
Kind regards,
Shop4Electrical
Extensive stocks at hand
Had what I needed in stock, was all of good quality at a good price, best bit was next day delivery! The delicate goods were well packaged but not excessively so!
August 25, 2026
Reply from Shop4 Electrical
Hi Andrew
Thanks so much for leaving a 5 Star review.
We are very pleased to hear that your order arrived safely and that you are satisfied with our service.
Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.
We hope you continue to shop with us in the future.
Kind regards,
Shop4Electrical
Will be contacting you next week
Will be contacting you next week. Disgusting product. I never opened the box my electric man did yesterday. Used Product. No instructions, electric parts missing and other. Got photos to prove it.
Not happy at all. James
August 17, 2026
Reply from Shop4 Electrical
Hi James,
We can see that we have resolved this matter quickly and judging by the change of tone in your messages this has been resolved to your satisfaction.
Apologies for the picking of a faulty return in error.
Kind regards
Shop4Electrical
Top marks.👍
Great price and delivery came next day by fed ex, who kept you in the loop all the way. What’s not to like. Great service all round, will definitely use again.
August 25, 2026
Reply from Shop4 Electrical
Hi Michael
Thank you for your 5 star review and kind words regarding the ordering process and service.
We look forward to helping with future orders
Kind regards
Shop4Electrical
Reply from Shop4 Electrical
Hi Stephen,
Thanks so much for taking the time to leave a 5star review.
We are very pleased to hear that your order arrived safely and efficiently.
It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.
We look forward to serving you again in the future.
Kind regards,
Shop4Electrical
Fair price fast dispatch and delivery
Fair price fast dispatch and delivery. Item as stated, installed and working fine. No complaints, all good 👍
August 24, 2026
Reply from Shop4 Electrical
Hi Alan,
Thanks so much for taking the time to leave a 5star review.
We are very pleased to hear that your order arrived safely and efficiently.
It's very rewarding to hear that we have matched your expectations and that you are satisfied with our service.
We look forward to serving you again in the future.
Kind regards,
Shop4Electrical
I've used Shop4Electrical many times…
I've used Shop4Electrical many times before.
An on-line company I trust to deliver what I need.
Good stock of products, great service at a good price.
August 21, 2026
Reply from Shop4 Electrical
Hi Gary,
Thank you for your 5star review and very positive and kind words.
We love to repeatedly meet and exceed the expectations of our customers.
Kind regards
Shop4Electrical
Fedex delivery very poor
The only problem was with Fedex and the delivery. The notified time slot was 9.40 - 13.40. The delivery was split into two and the first part arrived at 9.00. At 13.30 I got a message telling me the rest of the delivery, all the fittings, was delayed until the following Monday, any time up to 8 pm. I then went out and on my return the box was on my front doorstep!
I expect rubbish service from Evri, but not Fedex.
That said I was happy with the ordering process and the speed of despatch.
August 20, 2026
Reply from Shop4 Electrical
Hi Alan,
We apologise on behalf of Fedex and their poor communication. However, we're glad that you found our ordering process and prompt dispatch to be positive.
Kind regards
Shop4Electrical
Very easy website to navigate.
Very easy website to navigate.
Ordering and paying online was simple.
Delivery was prompt and I was well pleased with the whole experience.
I would recommend this company.
August 18, 2026
Reply from Shop4 Electrical
Hi Donald
Thanks so much for leaving a 5 Star review.
We are very pleased to hear that your order arrived safely and that you are satisfied with our service.
Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.
We hope you continue to shop with us in the future.
Kind regards,
Shop4Electrical
Reply from Shop4 Electrical
Hello,
Thank you for taking the time to leave a 5-star review.
We're delighted to know that your order arrived safely and that you are happy with our service.
The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.
We look forward to helping you with any future queries.
Best regards,
Shop4Electrical
the ordering process was easy to use…
the ordering process was easy to use and the parts were ordered and delivered within a few days.
No quibble with the service at all.
August 17, 2026
Reply from Shop4 Electrical
Hi Andrew,
Thank you for your 5-star review and kind words regarding the ordering process and service.
We look forward to helping with future orders
Kind regards
Shop4Electrical
Reply from Shop4 Electrical
Hello,
Thank you for taking the time to leave a 5-star review.
We're delighted to know that your order arrived safely and that you are happy with our service.
The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.
We look forward to helping you with any future queries.
Best regards,
Shop4Electrical
Reply from Shop4 Electrical
Hi
Thanks so much for leaving a 5 Star review.
We are very pleased to hear that your order arrived safely and that you are satisfied with our service.
Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.
We hope you continue to shop with us in the future.
Kind regards,
Shop4Electrical
Truly 5* friendly & fast service!
The hot water heater I needed was on back order, but I decided to take a chance anyway and order by 4pm Friday, hoping it would truly arrive by Thursday as stated. I phoned on Monday to confirm this and was able to speak to an actual human being, delightful service, and it actually arrived very early Tuesday morning. Thank you very much and will order again in future if anything further needed!
August 11, 2026
Reply from Shop4 Electrical
Hello,
Thank you for taking the time to leave a 5-star review.
We're delighted to know that your order arrived safely and that you are happy with our service.
The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.
We look forward to helping you with any future queries.
Best regards,
Shop4Electrical
Reply from Shop4 Electrical
Hi
Thanks so much for leaving a 5 Star review.
We are very pleased to hear that your order arrived safely and that you are satisfied with our service.
Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.
We hope you continue to shop with us in the future.
Kind regards,
Shop4Electrical
Complete lack of communication.
Complete lack of communication.
I purchased 21 solar panels 24th June and was told they will be in stock August 12th. No problem.
10th August I call to ask when they will be delivered and they told me 13th or 14th no problem.
I don't hear anything so call on the 13th and they tell me they'll get back to me. They didnt.
I call again on the 14th and they tell me they will be delivered on the 18th. Bit crap but whatever.
I havent heard anything from them so call again on the 18th and they say it will be the 19th. Basically they havnt got a f*cing clue and making it up.
On the 19th I get a text from a company who I dont know and have to Google and see its a solar supplier to tell me I will be getting a delivery on the 20th.
The delivery company was great but Shop4 Electrical couldnt of been a worse company to deal with.
August 20, 2026
Unprompted review
Reply from Shop4 Electrical
Hi Matt,
Apologies for the delays with your delivery. We do sometimes rely upon third parties in order to source products no longer available from our stocks or the manufacturer.
We will endeavour to make sure changing delivery schedules are communicated more clearly.
Kind regards
Shop4Electrical
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