Professional assistance
Very helpful in a dispute with a webshop. They responded promptly and professionally, so appreciate the assistance I got from the team.
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e-mærket arbejder for en mere tryg og gennemsigtig og sikker e-handel. e-mærket er en nonprofitorganisation grundlagt i år 2000. e-mærket repræsenterer en bred stifterkreds – fra Forbrugerrådet Tænk til Dansk Erhverv og DI. e-mærket har mere end 2.600 medlemmer.
Vi hjælper hvert år mange hundrede forbrugere og erhvervsdrivende. Vi vil anbefale at anmeldelserne her på Trustpilot læses i lyset af det.Generatorvej 8D, st. tv., 2860, Søborg, Denmark
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Replied to 72% of negative reviews
Typically replies within 1 month
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Very helpful in a dispute with a webshop. They responded promptly and professionally, so appreciate the assistance I got from the team.
Very nice service from Jens, it was also extremely fast and helpful:)
I raised a claim with e-mærket after Power.dk has cancelled my order for two screens due to wrong pricing on Black Friday (discount around 95%).
Power has originally offered me a 200kr discount with no negotiation.
After e-mærket took up the case they have offered me one item at the agreed price.
This negotiation would have not be possible without e-mærket.
Further they have been very fast in following up the case (1-2 business days) and very clear and available to explain me the option, process or answer any of my question
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