Volkswagen Glostrup - en del af Semler Mobility Reviews 

612
TrustScore 3.5 out of 5

3.5

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Company details

  1. Volkswagen Dealer
  2. Car Dealer

Written by the company

Volkswagen Glostrup er en del af Semler Mobility, som er Danmarks største bilforhandler. Du finder os på adressen: Hovedvejen 193, 2600 Glostrup, hvor vi både kan hjælpe med nye biler, brugte biler, service og reparationer. Vi glæder os til at se dig.


Contact info

3.5

Average

TrustScore 3.5 out of 5

612 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 48 hours

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3.5

All reviews

(612)

93 reviews in the last 12 months

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Rated 1 out of 5 stars

Very concerned about reports of…

Very concerned about reports of multiple Volkswagen electric vehicles catching fire during charging. Safety should come first, and VW needs to clearly explain the cause, affected models, and what actions owners should take. Customers deserve transparency, proper recalls if needed, and reassurance that charging these vehicles is safe.

June 5, 2026
Unprompted review
Volkswagen Glostrup - en del af Semler Mobility logo

Reply from Volkswagen Glostrup - en del af Semler Mobility

Hi Charbel,

Thank you for taking the time to share your concern.

This page is the review profile for Volkswagen Glostrup (Semler Mobility), and we primarily handle reviews related to customers’ purchase and service experiences with our dealership.

As your comment appears to be a general concern rather than a visit or transaction with us, we have registered it as not based on a customer experience at our location.

If you have an active case regarding your own vehicle, we recommend contacting your local Volkswagen service partner so the matter can be assessed based on the specific vehicle and charging setup.

Kind regards,
Monica
Volkswagen Glostrup - en del af Semler Mobility

Rated 5 out of 5 stars

Excellent service

Great service by Allan Schou and very detailed overview of the car before handover.

November 17, 2025
Unprompted review
Volkswagen Glostrup - en del af Semler Mobility logo

Reply from Volkswagen Glostrup - en del af Semler Mobility

Hi Seemi,
Thank you so much for your review and your kind words about Allan! We are delighted to hear that you appreciated the service and the detailed introduction to your new car.
Have a great day.

Best regards,
Vibeke
Volkswagen Glostrup – en del af Semler Mobility

Rated 5 out of 5 stars

It was wonderful experience with Otto…

It was wonderful experience with Otto Rusom.
I was completely new on buying my Id 5. But only of because this man it has been gone so smooth even I dont speak denish he make me understand each and every part of the purchase. Thank you Otto Rusom and Volkswangen Glostrup team.

June 3, 2025
Unprompted review
Volkswagen Glostrup - en del af Semler Mobility logo

Reply from Volkswagen Glostrup - en del af Semler Mobility

Hi Amrit,

Thank you very much for your wonderful review – we truly appreciate it.

We are glad to hear that Otto could guide you through the purchase and make everything smooth and easy, even though you do not speak Danish. Your feedback means a lot to us.

Congratulations on your new ID.5 – we wish you many great experiences with your car!

Kind regards
Monica
Volkswagen Glostrup – en del af Semler Mobility

Rated 5 out of 5 stars

Tak til Henrik Eshington for at yde…

Tak til Henrik Eshington for at yde service ud over det forventelige. 👍

July 12, 2024
Unprompted review
Volkswagen Glostrup - en del af Semler Mobility logo

Reply from Volkswagen Glostrup - en del af Semler Mobility

Hej Kenneth,

Tak for de fine ord om vores service - det sætter vi pris på.

Vi ønsker dig en skøn dag!

Med venlig hilsen
Vibeke
Volkswagen Glostrup - en del af Semler Mobility

Rated 5 out of 5 stars

Perfect service

Perfect service
My car (VW golf 2018) had steering column issue for almost a year. My previous vw workshop did nothing to fix the issue and always came up with wrong diagnosis or even excuses to hide the problem. But i took the car to this place and not only they diagnosed the problem correctly but they fix it in less than a week.
I highly recommend this dealer/workshop

November 13, 2019
Unprompted review
Rated 1 out of 5 stars

Dishonest, untrustworthy, untruthful people. Horrible experience-0 STAR

Dishonest, untrustworthy, untruthful, irresponsible people are part of Autohuset Glostrup. Awful experience.
We test drove a car and confirmed booking .We got all estimates for the new car and the exchange price for our old car. The very next day when we arrived Autohuset, Glostrup with our old car, we were informed that the car is sold. I asked to speak to the manger. the guy standing next table listening us said I am the manager and we cant do anything. We dont have anyone else to whom you can talk. very irresponsible, careless, reckless, untrustworthy people.

March 24, 2019
Unprompted review
Volkswagen Glostrup - en del af Semler Mobility logo

Reply from Volkswagen Glostrup - en del af Semler Mobility

Kære Kalpana,

Tak for din anmeldelse af Autohuset Glostrup A/S. Vi er naturligvis kede af din manglende positive kundeoplevelse hos os. Uheldigvis blev den brugte bil, som i var interesseret i, solgt kort tid inden i ankom, hvilket vi dog også gjorde jer opmærksomme på telefonisk inden i kom igen.

Med venlig hilsen
Autohuset Glostrup A/S

Rated 5 out of 5 stars

Super. Thanks Lasse

Many thanks to Lasse @ Autohuset Glostrup for a pleasant and helpful experience, from the initial talks to assisting with driving our brand new car out of the showroom. Very pleased with the friendly and excellent customer service throughout.

February 22, 2019
Unprompted review
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