I purchased the personalised coat of arms and surname history print for my husband's birthday and we were delighted with the depth of information provided. Sadly, when the package was opened we discov... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The gifts themselves were 100% as advertised, however Evri seems to be the main courier, and this company is simply appalling. The gifts were not delivered as their parcels often aren't, and they l... See more
Company replied
The range of gifts is interesting, and good vfm. Delivery was prompt for 3 of the 4 items. Impressed that when I pointed the missing item out via their site, I got a prompt response and the gift arriv... See more
Company replied
This was a gift but I could not find anywhere to send it as a gift so now you think the person I sent it to was the customer when in fact it was me When it arrived to my relative he had no idea where... See more
Company replied
Company details
Information provided by various external sources
Unique and Unusual Christmas gift ideas, birthday gifts and ideas store. Find Me A Gift specialises in a wide range of memorable gifts for all your special occasions. Fast UK and worldwide dispatch with a range of delivery options.
Contact info
Pure Offices, Plato Close, CV34 6WE, Leamington Spa , United Kingdom
- customerservice@findmeagift.com
- www.findmeagift.co.uk
3.8
Great
41K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
I was very disappointed that my order…
I was very disappointed that my order went through and the money taken and order number given only to be told a couple of days later that there was no stock!
September 14, 2026
Unprompted review
Package of a china teapot bird feeder… SMASHED!!!
Package of a china teapot bird feeder arrived completely smashed to pieces with no protective packaging i.e bubble wrap.
Very disappointed as this was for a friend's special birthday.
Have asked for refund as would not trust this company
again.
September 15, 2026
Unprompted review
Order cancelled due to issues with…
Order cancelled due to issues with stock. Waiting on refund..
September 12, 2026
Unprompted review
Cancelled my order 2 days after…
Cancelled my order 2 days after confirming saying demand outstripped supply…Disappointed with the service
September 14, 2026
Unprompted review
Ordered been cancelled and refunded and…
Ordered been cancelled and refunded and no email or explanation why!!
September 15, 2026
Unprompted review
Ordered some Christmas presents for my…
Ordered some Christmas presents for my daughters. An email several days later saying they had taken too many orders so had cancelled mine even though I know people who received their order who ordered after the time I did. Disappointing as I could have ordered from somewhere else over the weekend but I didn’t as I thought I had these coming and now they have all gone. Other companies manage to manage their stock correctly so it’s a shame this company couldn’t.
September 12, 2026
Unprompted review
Order cancelled, no refund.
Edited to add refund now issued conveniently after I posted this. Still would avoid.
Took too many orders for a product and order subsequently cancelled. Items now doubled in price on website. I also paid by PayPal and no sign of any refund being initiated 24 hours after cancellation. Would avoid in future.
September 14, 2026
Unprompted review
Order cancelled
Order was cancelled after confirmation email received. Still waiting for refund.
September 14, 2026
Unprompted review
Disappointing experience
I purchased items from here, the order was confirmed and then cancelled days later claiming there was no stock. However the same items were then available for double the cost and then sold out again. Really disappointing experience. I’m just hoping I get my refund soon as now I’m looking through reviews I can see people have posted about months passing and still no refund.
September 12, 2026
Unprompted review
Cancellation of order
Was trying to buy a Needoh advent calendar. Order went through and 3 days later it got cancelled. My boys are now extremely upset. We know how hard these are so stock levels should have been entered so that people were unable to process orders once stock ran out. Also interesting how prices have now gone up on the website!
September 12, 2026
Unprompted review
Reply from Find Me A Gift
Hi Claire,
We’re sorry your order was cancelled, especially as your boys were looking forward to their NeeDoh advent calendar. We also understand your concern about seeing higher prices on the website afterwards.
NeeDoh orders were placed on Saturday in extraordinary volume within a very short period. Unfortunately, a stock system error with our supplier meant orders were accepted for more stock than was available. Our supplier has addressed this issue, but despite our efforts, we haven’t been able to obtain further stock to fulfil all orders.
Your full refund has been issued and should reach your original payment method within 3–5 working days of being processed.
Please accept our apologies for the disappointment. We’ll take your feedback on board and learn from this experience to improve our service.
Customer Service
Find Me A Gift
Oversold and cancelled
Oversold and cancelled my order then just offered an email two days later to say order was cancelled. Really poor service for the first time ordering. Wouldn’t recommend and won’t order again.
September 14, 2026
Unprompted review
Reply from Find Me A Gift
Hi Kimberley,
We’re sorry your first order with us ended in disappointment, and that you weren’t informed of the cancellation sooner.
On Saturday, we received an extraordinary volume of NeeDoh orders in a very short period. Unfortunately, a stock system error with our supplier allowed orders to exceed the stock available. Our supplier has addressed the issue, but despite trying to obtain further stock, we haven’t been able to fulfil all orders.
Your full refund has been issued and should reach your original payment method within 3–5 working days of being processed.
We appreciate your feedback and will use this experience to improve our service and communication. Please accept our apologies for the inconvenience.
Customer Service
Find Me A Gift
Took my money - No goods and no refund
Took my money, cancelled the order a week later, haven’t returned the money yet and asked me for a review. What a shambles
September 10, 2026
Unprompted review
Reply from Find Me A Gift
Hi Gregory,
We’re sorry your order was cancelled and that you’re still waiting for your refund. We also appreciate that receiving a review request in the circumstances was frustrating.
On Saturday, we received an extraordinary volume of NeeDoh orders in a very short period. Unfortunately, a stock system error with our supplier meant orders were accepted for more stock than was available. Our supplier has addressed the issue, but despite our efforts, we haven’t been able to obtain further stock to fulfil all orders.
Your full refund has been issued and should reach your original payment method within 3–5 working days of being processed.
Please accept our apologies for the inconvenience. We’ll take your feedback on board to improve our communication in situations like this.
Customer Service
Find Me A Gift
Order cancelled
Order was cancelled as they said they over sold the product. Extremely disappointed. Also my friend who ordered after me has had her order dispatched and mine is cancelled when findmeagift said they were cancelling in order of time ordered.
September 14, 2026
Unprompted review
Reply from Find Me A Gift
Hi Toni,
We’re sorry for the disappointment caused by your cancellation. We understand your frustration at seeing a friend’s later order dispatched, particularly given the information you received.
An extraordinary volume of NeeDoh orders was placed on Saturday in a very short period. A stock system error with our supplier unfortunately allowed orders to exceed available stock. Our supplier has addressed the issue, but we haven’t been able to obtain further stock to fulfil all orders.
Your full refund has been issued and should reach your original payment method within 3–5 working days of being processed.
We appreciate your feedback about the explanation you were given and will use it to improve the clarity of our communication. Please accept our apologies for the inconvenience.
Customer Service
Find Me A Gift
Order was cancelled and then my items were re advertised at double the price.
I had place an order for some needohs for my children, they were really excited, only for the order to be cancelled. I was told there wasn’t enough stock to fulfil all the orders. The day it was due to be dispatched, they had advertised the items online at double the price.
September 14, 2026
Unprompted review
Reply from Find Me A Gift
Hi Aimee,
We’re sorry we couldn’t fulfil your order, especially as your children were looking forward to their NeeDohs. We understand why seeing the items advertised afterwards at a higher price added to your disappointment.
On Saturday, NeeDoh orders were placed in extraordinary volume within a very short period. Unfortunately, a stock system error with our supplier meant more orders were accepted than stock was available. Our supplier has addressed the issue, but despite our efforts, we cannot obtain further stock to fulfil all orders.
Your full refund has been issued and should reach your original payment method within 3–5 working days of being processed.
Thank you for raising your concerns. We’ll take these on board as we learn from this experience and improve our service.
Customer Service
Find Me A Gift
Ordered from this company
Ordered from this company, however they claim to have over sold their stock and cancelled my order 3 days after placing it.
September 10, 2026
Unprompted review
Reply from Find Me A Gift
Hi Milly,
We’re sorry your order was cancelled and for the disappointment caused by the wait.
We received an extraordinary volume of NeeDoh orders on Saturday in a very short period. Unfortunately, a stock system error with our supplier allowed orders to exceed the stock available. Our supplier has addressed the issue, but despite trying to obtain further stock, we haven’t been able to fulfil all orders.
Your full refund has been issued and should reach your original payment method within 3–5 working days of being processed.
Please accept our apologies for the inconvenience. We’ll learn from this experience to help improve our service.
Customer Service
Find Me A Gift
Find out its cancelled yourself and then have to chase a refund
Ordered a product from them and when I went to check the delivery status a couple of days later I discovered it had been cancelled
No notification or communication to outline this it was left for me to discover it and also no refund processed for it
September 12, 2026
Unprompted review
Reply from Find Me A Gift
Hi Tom,
We’re sorry you discovered the cancellation when checking your order and were left unsure about your refund. We understand how frustrating this was.
An extraordinary volume of NeeDoh orders was placed on Saturday in a very short period. Unfortunately, a stock system error with our supplier meant orders were accepted for more stock than was available. Our supplier has addressed the issue, but we haven’t been able to obtain further stock to fulfil all orders.
Your full refund has been issued and should reach your original payment method within 3–5 working days of being processed.
Please accept our apologies for the inconvenience. Your feedback will help us improve how we communicate with customers when an order is affected.
Customer Service
Find Me A Gift
AVOID AT ALL COSTS
AVOID AT ALL COSTS! Ordered items. Money taken and then an email to say no longer in stock. Still haven’t received my refund but better than that the original items I ordered are now listed as available again but with a much higher price on them!
Despite the reply below this doesn’t explain why the items were advertised again today at a higher price rather than the original orders being fulfilled with the new stock.
September 14, 2026
Unprompted review
Reply from Find Me A Gift
Hi Amanda,
We’re sorry your order was cancelled and that you’re waiting for your money back. We understand your concern about seeing the items advertised again at a higher price.
On Saturday, we received an extraordinary volume of NeeDoh orders in a very short period. A stock system error with our supplier unfortunately meant orders exceeded available stock. Our supplier has addressed the issue, but despite our efforts, we cannot obtain further stock to fulfil all orders.
Your full refund has been issued and should reach your original payment method within 3–5 working days of being processed.
We appreciate you sharing your concerns and will take your feedback on board to improve our service. Please accept our apologies for the frustration caused.
Customer Service
Find Me A Gift
Order cancelled then restocked double the price
Ordered some needohs for my children all of my orders were cancelled to then find they then findmeagift restocked but doubles the prices of needohs!
September 13, 2026
Unprompted review
Reply from Find Me A Gift
Hi Rhys,
We’re sorry we couldn’t fulfil your orders, particularly as the NeeDohs were for your children. We appreciate that seeing them advertised afterwards at a higher price added to your frustration.
NeeDoh orders were placed on Saturday in extraordinary volume within a very short period. Unfortunately, a stock system error with our supplier allowed more orders to be accepted than stock was available. Our supplier has addressed the issue, but we haven’t been able to obtain further stock to fulfil all orders.
Full refunds have been issued for your cancelled orders and should reach your original payment method within 3–5 working days of being processed.
Please accept our apologies for the disappointment. We’ll learn from this experience and use your feedback to help improve our service.
Customer Service
Find Me A Gift
Absolutely shocking
Absolutely shocking. Ordered some NeeDoh when they came in stock. Took my money then emailed 2 days later to say not enough stock. To say im frustrated and infuriated at the least. Why are the orders going through if u dont have stock. I now have to wait 5 days for my refund to try the whole battle again elsewhere. How does your website not kniw your stock levels and when they are sold out? In this day and age I find it hard to believe. Very annoyed customer and bakery upset little boy.
September 12, 2026
Unprompted review
Reply from Find Me A Gift
Hi Kate,
We’re sorry for the frustration caused by your cancellation, particularly while you’re waiting for your refund before buying elsewhere.
On Saturday, an extraordinary volume of NeeDoh orders was placed in a very short period. Unfortunately, a stock system error with our supplier meant orders were accepted for more stock than was available. Our supplier has addressed the issue, but despite our efforts to obtain further stock, we haven’t been able to fulfil all orders.
Your full refund has been issued and should reach your original payment method within 3–5 working days of being processed.
We appreciate your feedback and will learn from this experience to improve our service. Please accept our apologies for the inconvenience.
Customer Service
Find Me A Gift
Bought goods that they've clearly…
Bought goods that they've clearly oversold. Paid for etc for them to cancel as they no longer have stock
September 12, 2026
Unprompted review
Reply from Find Me A Gift
Hi Gary,
We’re sorry your order was cancelled and for the disappointment this caused.
On Saturday, we received an extraordinary volume of NeeDoh orders in a very short period. Unfortunately, a stock system error with our supplier meant orders were accepted for more stock than was available. Our supplier has addressed the issue, but despite our efforts, we haven’t been able to obtain further stock to fulfil all orders.
Your full refund has been issued and should reach your original payment method within 3–5 working days of being processed.
Please accept our apologies for the inconvenience. We’ll learn from this experience to help improve our service.
Customer Service
Find Me A Gift
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