Fona 

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Rated 1 out of 5 stars

In one for the ages, I paid to send back a defective TV. The customer service agent accepted the TV, but then refunded the money to the deliver mans bank card. Now I just hope the delivery man is ho... See more

Company replied

Company details

  1. Photo Shop
  2. Cell Phone Store
  3. Computer Store
  4. Hi-fi shop
  5. Printer and Scanner Store
  6. Video Game Store

About Fona

Information provided by various external sources

Som du måske har læst eller set i medierne, har vi i Elgiganten valgt at overtage 10 af Fonas butikker rundt om i landet. Det betyder også, at Fona.dk ikke længere vil være aktiv, men i stedet henvise til Elgiganten.dk, hvor du finder alle de kendte mærkevarer til lave priser.

Fonas Facebook-side vil heller ikke længere være aktiv. I stedet henviser vi til Elgigantens Facebook-side, hvor du kan finde produktnyheder, inspiration, spændende konkurrencer og gode tilbud.

Vi vil nu bruge de kommende måneder på at bygge de 10 butikker om, så de bliver flotte, friske og up-to-date, men vi slår faktisk dørene op, så du kan handle allerede i løbet af mandagen eller tirsdagen og fra onsdag gælder vores normale åbningstider.


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Rated 1 out of 5 stars

skandaløst

drop Fona.....

December 14, 2015
Unprompted review
Fona logo

Reply from Fona

Hej Kim.

Tak for din anmeldelse.
Jeg er dog ked af at se, at du kun har givet FONA en stjerne. Hvis du ønsker at uddybe nærmere, hvorfor du har fået det sådan, må du meget gerne skrive til os på kundeservice@fona.dk.
Du må have en god aften.

Med Venlig Hilsen
Katja, FONA Kundeservice

Rated 1 out of 5 stars

One for the Ages

In one for the ages, I paid to send back a defective TV. The customer service agent accepted the TV, but then refunded the money to the deliver mans bank card. Now I just hope the delivery man is honest, (so far seems to be) and will send me my money from his bank account!!

I mean, who does that!!???

December 14, 2015
Unprompted review
Fona logo

Reply from Fona

Hello Jason.

Thank you for your review.
I am very sorry to hear about your experiences. At this time of year we are very busy, but this is of course not okay. If the delivery man isn't honest, please send a mail to kundeservice@fona.dk, and we will make sure that you get your money back.
Have a nice day.

Best Regards,
Katja, FONA Kundeservice

Rated 4 out of 5 stars

Apple Watch

Hurtig reaktion og venlig opringning. Apple elle FONA kunne måske oplyse at iPhone 5 var minimum krav for interphase.

October 5, 2015
Unprompted review

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