Excellent customr service I got from Sanina. She is efficient, understands your problem and always answered my questions. Alway sgot an answer within 24 hours and always ready to help me out. Tha... See more
Company replied
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Is a very good service and helping to give us credit limit - when noone other bank institution in dk - did . * the unique reason of 1 star less in my review is - the extremely high monthly tax o... See more
Company replied
ViaBil is the name when you are in need of financial support around day to day life and plan your budget as per your comfort. My son having his birthday and with the help of ViaBil I bought the gift... See more
Company replied
ViaBill to the rescue as I say to my wife all the time. We fell on hard times because we had to move to a new apartment and ViaBill came in handy as all the other companies refused to come through wit... See more
Company replied
Company details
Written by the company
Our point-of-sale financing solution allows users to buy their desired products now and repay in equal monthly payments without any fees or interest. Our solution has been used by more than 250.000 people and can be used in 4.000+ ecommerce stores today.
Contact info
Grønnegade 10, 1, 1107, København K, Denmark
- 88 826 826
- support@viabill.com
- viabill.dk
4.4
Excellent
21K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ViaBill
Hi Mimo,
Thank you so much for your 5-star review! ⭐
We are thrilled to hear that you are completely satisfied with our service. We truly appreciate you taking the time to share your experience.
Wish you a wonderful day!
Best regards,
Paw – ViaBil
Reply from ViaBill
Hi Syed,
Wow, thank you so much for the 5 stars and such an incredible comment! ⭐
Hearing that "ViaBill is everything" is the ultimate compliment for us. We are absolutely thrilled to know that our service is making such a positive difference in your daily life!
Thank you so much for your support, and have a wonderful day!
Best regards, Julie – ViaBill
I have not had one single problem with…
I have not had one single problem with ViaBill, and it has certainly helped when I really needed that little extra , highly recommend
July 1, 2026
Unprompted review
Reply from ViaBill
Hi Lou,
Thank you so much for your amazing review and the 5 stars! ⭐
We are absolutely thrilled to hear that you haven't experienced a single problem with us, and that we've been able to provide that little bit of extra help when you needed it the most. Hearing that you highly recommend ViaBill truly means the world to our entire team!
Thank you for your trust, and have an absolutely wonderful day!
Best regards, Julie – ViaBill
Super 👑🤟Master
June 30, 2026
Unprompted review
Reply from ViaBill
Hej Andrii,
Tusind tak for den episke anmeldelse og de 5 stjerner! 👑🤟
Det er simpelthen en fantastisk feedback at få. Det glæder os helt vildt, at du synes, vi yder en absolut topoplevelse!
Tusind tak for den mega seje hilsen, og hav en fuldstændig fantastisk dag!
Venlig hilsen, Julie – ViaBill
Very friendly
It was a very kind and also personal tone, how they wrote me after I forgot to make in time a payment.
June 10, 2026
Unprompted review
Reply from ViaBill
Hi Marius,
Thank you so much for your review and the 5 stars! ⭐
We are absolutely thrilled to hear this. We know very well that forgetting a payment happens to the best of us, and it is incredibly important to us to meet our customers with a kind, understanding, and personal tone in those situations.
Thank you for sharing your experience, it means a lot to the whole team! Have a wonderful day!
Best regards, Julie – ViaBill
Im verry happy whit all the things wich…
Im verry happy whit all the things wich they have
June 11, 2026
Unprompted review
Reply from ViaBill
Hi Marian,
Thank you so much for your review and the 5 stars! ⭐
We are absolutely thrilled to hear that you are very happy with everything we have to offer. Making our customers happy is our top priority, so your feedback means a lot to us!
Thank you for choosing ViaBill, and have a wonderful day!
Best regards, Julie – ViaBill
Full profesion
June 11, 2026
Unprompted review
Reply from ViaBill
Hej Rafal,
Tusind tak for din anmeldelse og de 5 stjerner! ⭐
Hvor er det bare skønt at høre! Det gør os utrolig glade og stolte, at du oplever fuld professionalisme, når du er i kontakt med os. Vi gør altid vores absolut bedste for at levere en topprofessionel service, så din feedback betyder meget for hele holdet.
Tusind tak, og rigtig god dag til dig!
Venlig hilsen, Julie – ViaBill
Reply from ViaBill
Hi Chaitanya,
Thank you so much for your review and the 5 stars! ⭐
We are thrilled to hear that you have had a nice and good experience with ViaBill. It is always our goal to make things as smooth as possible for our customers, so your feedback means a lot to us.
Have a wonderful day!
Best regards, Julie – ViaBill
Reply from ViaBill
Hej [Navn på anmelder],
Tusind tak for din anmeldelse og de 5 stjerner! ⭐
Det glæder os utrolig meget at høre, at du har oplevet en god service hos os – det er lige præcis det, vi stræber efter hver eneste dag.
Tusind tak for de fine ord, og rigtig god dag til dig!
Venlig hilsen,
Julie – ViaBill
Reply from ViaBill
Hi Lalabs,
Thank you so much for your review and the 5 stars! ⭐
We are thrilled to hear that you find ViaBill easy to use and affordable. Making payments manageable and straightforward for our customers is exactly what we aim for, so your feedback means a lot to us.
Have a wonderful day!
Best regards, Julie – ViaBill
Reply from ViaBill
Hi Valentin,
Thank you so much for the 5 stars and for the amazing feedback! It is a huge pleasure to hear that you think we have the best product. That is exactly what we work hard for every single day.
Have a great day!
Best regards,
Julie – ViaBill
Horrible company
Stay fare aaay from this company.
The payment is not what you think.
One hand don’t know what the other hand is doing it’s a big mess up.
Their service is horrible too.
May 18, 2026
Unprompted review
Reply from ViaBill
Hi Peer,
Thank you for sharing your feedback, although we are very sorry to hear that you have had such a negative experience with our service and payments. This is certainly not the standard we aim for.
We want our payment structures to be completely transparent, and it is crucial for us that our customer service is both helpful and coordinated. We take your comments about a "mess up" very seriously, and we would appreciate the chance to look into your specific account to see what went wrong and how we can clarify any misunderstandings.
Since we cannot discuss personal account details here on an open forum, feel free to reach out to us directly at support@viabill.com with a reference to this Trustpilot review. We are ready to review your case and do our best to help you.
Best regards, Julie, ViaBill Support Team
Reply from ViaBill
Hi Renen, thank you so much for the 5 stars!
We’re thrilled to hear that you’re enjoying ViaBill.
If you ever need anything, feel free to reach out to us at support@viabill.com.
Happy shopping! Best regards, Julie, ViaBill Support Team.
Why are your billings 3 times in a…
Why are your billings 3 times in a month and in different days? 3days is all it takes for you to start adding extra 100kr. Why can't you consolidate the days to be same day? Why is it also not possible to make payment before due day? I guess all is so you can exploit.Make it possible to pay whenever? But for you it must be same day with a 3 days window before late payment is issued. I have been trying to add my card for 2 days now but the system won't accept the card...no customers service number to call?
April 8, 2026
Unprompted review
Reply from ViaBill
Hi Wale,
Thank you for your feedback – we’re sorry to hear about your experience.
Our system is set up so that when you make a purchase or enter into a credit agreement, the due date is typically 30 days later. As purchases and agreements can be made on different days, the payment dates may vary rather than being consolidated into a single date.
It is possible to make a payment before the due date, and we understand that this may not always be clear. We appreciate your feedback on this.
Regarding the issue with adding your card, this is certainly not the experience we want for our customers. We would very much like to help you resolve this as quickly as possible.
Please reach out to us via our chat or at support@viabill.com, and we will assist you directly with both the card issue and any questions regarding your payments.
We sincerely apologize for the inconvenience and appreciate you bringing this to our attention. We’re here to help and improve your experience with ViaBill.
Excellent service and fast
Excellent service and fast. I really like this ViaBill service 😍
March 26, 2026
Unprompted review
Reply from ViaBill
Hi Asanka, thank you for the 5-star rating!
We’re so glad you’re happy with our service.
Should you ever have questions about your account, don't hesitate to contact us at support@viabill.com We’re always happy to help!
Best regards, Julie, ViaBill Support Team.
Dont be stupid
Dont be stupid. Worthless company there f you on money.
March 24, 2026
Unprompted review
Reply from ViaBill
Hi Kamil, thank you for sharing your feedback.
I’m sorry to hear that your experience hasn’t been positive.
We would like to look into this and your experience.
Please send an email to support@ViaBill.com with your full name and the email address linked to your account.
This will allow us to find your profile and help you right away.
Best regards, Julie, ViaBill Support Team.
Excellent customr service I got from…
Excellent customr service I got from Sanina. She is efficient, understands your problem and always answered my questions. Alway sgot an answer within 24 hours and always ready to help me out. Thank you Sabina for all your service. It is really truely and greatly appreciated.
Iolanda
March 18, 2026
Unprompted review
Reply from ViaBill
Hi Lolanda, thank you for the 5-star rating!
We’re so glad you’re happy with Sabina's service🤩
Should you ever have questions about your account, don't hesitate to contact us at support@viabill.com We’re always happy to help!
Best regards, Julie, ViaBill Support Team.
Good quick Credit for Everyone
Is a very good service and helping to give us credit limit - when noone other bank institution in dk - did .
* the unique reason of 1 star less in my review is - the extremely high monthly tax of the account just to have it and used . Separate of the interest rate for your used money.
* on that should work viabill to compete with the normal credit cards .
March 6, 2026
Unprompted review
Reply from ViaBill
Hi Popov, thank you for the 5-star rating!
We’re so glad you’re happy with our service.
Should you ever have questions about your account, don't hesitate to contact us at support@viabill.com
We’re always happy to help! Best regards, Julie, ViaBill Support Team.
Wery good and can pay with kredit i did…
Wery good and can pay with kredit i did never have problem enitime
February 20, 2026
Unprompted review
Reply from ViaBill
Hi Giuseppe, thank you for the 5-star rating!
We’re so glad you’re happy with our service.
Should you ever have questions about your account, don't hesitate to contact us at support@viabill.com
Best regards, Julie, ViaBill Support Team.
Scam and theft
After taking 5% of all your money, this company will steal another mega monthly amount from you.
February 17, 2026
Unprompted review
Reply from ViaBill
Hi Calin
We’re sorry to hear that you feel this way.
ViaBill does not take money without a valid agreement in place. All fees and terms are clearly stated in the credit agreement, which must be reviewed and approved before activation. The monthly amount depends on the type of account and how much of the credit is being used.
We understand that fees can feel frustrating if they are not fully expected, and we would very much like to review your specific case to clarify what has been charged and why.
Please feel free to contact us at support@viabill.com
so we can investigate your account and provide a detailed explanation.
Kind regards,
ViaBill
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