Ikano Bank Danmark Reviews 

1,073
TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

Der opstod en teknisk fejl Venligst prøv igen senere. That's all I get. Month after month, when trying to set up automatic payment. No complaints other than that.

Company replied

Rated 1 out of 5 stars

I can honestly say the one of the Worst banks going. I had Solar Panels put on my house which never worked. I run this company maybe 50 times every day for Help for a matter of three years and would... See more

Company replied

Company details

  1. Bank

Written by the company

Ikano Bank er et online pengeinstitut stiftet af IKEA grundlæggeren Ingvar Kamprad. Ikano Bank har eksisteret i Danmark siden 1978, og hjælper i dag både privatkunder med opsparing, lån og kreditkort samt erhvervskunder med leasing. Ikano Bank Danmark er en filial af Ikano Bank AB (publ), Sverige.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

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3.5

All reviews

(1,073)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

I can honestly say the one of the Westt…

I can honestly say the one of the Worst banks going. I had Solar Panels put on my house which never worked. I run this company maybe 50 times every day for Help for a matter of three years and would not help me as as well as the retailer. I lost £12,000 due to them not helping me. Please, please don’t fall for the same mistake as me go with acompany that will look after you. This company has no intentions of helping anybody all the care about is the money that can screw you over. They’re really really bad and I hate saying it. The discriminate against disabled people and not willing to help a disabled person. I’m still paying nearly £4000 to them for a product which is never wet and I pay already paid £8000. No help at all please please don’t fall for the same mistake as mate don’t get a loan from them or anything else was I’d hate anybody else-to go through this absolutely shocking would not even give one star but for some reason on this site you’re not able to leave one star absolutely despicable

August 21, 2026
Unprompted review
Ikano Bank Danmark logo

Reply from Ikano Bank Danmark

Hi Mark,
It appears you have written to the wrong bank, as we have no connection to Westt Banks.
Have a good day.
Ikano Bank

Rated 5 out of 5 stars

Professional services

Professional services. Thanks!

April 9, 2026
Unprompted review
Ikano Bank Danmark logo

Reply from Ikano Bank Danmark

Dear Daniel,

Thank you very much for your review and kind words 😊

We really appreciate your feedback.

Best regards
Ikano Bank

Rated 5 out of 5 stars

Fast approval and easy to talk with

Fast approval and easy to talk with - highly recommended.

April 1, 2025
Unprompted review
Ikano Bank Danmark logo

Reply from Ikano Bank Danmark

Hi Mr. T,
Thank you very much for the nice review! 😊
We are glad that you had a good experience with your application.
Have a great day.
Best regards
Ikano Bank

Rated 1 out of 5 stars

The website is so slow that it is…

The website is so slow that it is unusable

February 18, 2025
Unprompted review
Ikano Bank Danmark logo

Reply from Ikano Bank Danmark

Hi Einar

Thank you for your review

We are sorry you have experienced that the website has been slow. We recommend using Google Chrome to access our website.

Have a nice day

Kind regards

Ikano Bank

Rated 3 out of 5 stars

Impossible to use the Betalingservice

Der opstod en teknisk fejl
Venligst prøv igen senere.

That's all I get. Month after month, when trying to set up automatic payment.

No complaints other than that.

September 13, 2024
Unprompted review
Ikano Bank Danmark logo

Reply from Ikano Bank Danmark

Hej Troy,
Thank you for your review. Please contact us where we can change your payment information.
God dag.
Med venlig hilsen
Ikano bank

Rated 5 out of 5 stars

God service

Detaljerede forespørgsler men rimelige. Hurtig og pålidelig service. Godt anbefalet.

August 7, 2024
Unprompted review
Ikano Bank Danmark logo

Reply from Ikano Bank Danmark

Kære Kunde,
Tak for din fine ros.
Det glæder os at høre, at du har været tilfreds med vores service.

Ønsker dig en god dag.

De bedste hilsner

Ikano Bank

Rated 5 out of 5 stars

Amazing!!!!

July 17, 2024
Unprompted review
Ikano Bank Danmark logo

Reply from Ikano Bank Danmark

Hi,
Thanks for the rating on Trustpilot.
We are pleasant to know what an amazing work we are doing.
Wishing you a great day.

Best regards
Ikano Bank

Rated 1 out of 5 stars

Very obscure way of doing business

They refused me an IKEA loan without indicating why, claiming that they cannot disclose their "credit policy".
I don't believe it, I suspect they don't want to say why because they cannot admit that nationality may be an important criteria in their credit assessment.
Nonetheless, they sniffed in to my Skat details and bank account.

UPDATE (in reply to their response):

First of all, if you had read my review then you would have realised that your opening sentence does not make any sense, since it repeats what I have already reported. You just answered for the sake of answering.

Second, I refuse to accept that I am not credit worthy. I have a solid financial situation with impeccable history of payments in all the deals undertaken here in Denmark in the last 2 decades, including two realkreditlån and boliglån.
Therefore, your not disclosure of your credit policy to me is an excuse to refuse credit not based on financial assessment but based on the only thing left out of it, that is discrimination on nationality.

November 20, 2023
Unprompted review
Ikano Bank Danmark logo

Reply from Ikano Bank Danmark

Hej Renato,
Thanks for your review.
We do not disclose our credit policies and we cannot offer you a specification of the outcome of your application.

However, we must say that we evaluate all of the given information when we credit assess your application. It is therefore an overall assessment, where we can not point to one isolated factor that can be taken into account for the outcome.
Med venlig hilsen
Ikano bank

Rated 5 out of 5 stars

Super service

April 24, 2023
Unprompted review
Ikano Bank Danmark logo

Reply from Ikano Bank Danmark

Hej Kirsten,
Tak for din fine ord og tak for de mange stjerner.
God dag.
Med venlig hilsen
Ikano bank

Rated 5 out of 5 stars

Perfect service

March 16, 2023
Unprompted review
Ikano Bank Danmark logo

Reply from Ikano Bank Danmark

Tak for dine fine anmeldelse. Skønt at vide, at servicen er i top.
God weekend.
Med venlig hilsen
Ikano bank

Rated 5 out of 5 stars

Enjoy

I like this Web page.

January 26, 2023
Unprompted review
Ikano Bank Danmark logo

Reply from Ikano Bank Danmark

Hi Bertel, Thank you for a nice review.Have a nice day. Med venlig hilsen Ikano bank

Rated 4 out of 5 stars

Achot

Good service!

December 18, 2022
Unprompted review
Ikano Bank Danmark logo

Reply from Ikano Bank Danmark

Hej Ashot,
Dejligt du er tilfreds med vores service.
God jul.
Med venlig hilsen
Ikano bank

Rated 5 out of 5 stars

Easy

Was very easy to make changes on my loan.

November 22, 2022
Unprompted review
Ikano Bank Danmark logo

Reply from Ikano Bank Danmark

Hi Alexndru,
Thank for your feedback.
Have a good day.
Med venlig hilsen
Ikano bank

Rated 5 out of 5 stars

Excellent customer service delivery and…

Excellent customer service delivery and simple steps to apply

September 18, 2022
Unprompted review
Ikano Bank Danmark logo

Reply from Ikano Bank Danmark

Hej Edwin,
Thank you for your nice review. Nice to know that the process has been smooth and easy. We are ready to help you if you need further assistance.
Kind regards
Ikano bank

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