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I forbindelse med lukningen af KIWI i Danmark vil en række af butikkerne blive konverteret til enten MENY eller SPAR. Vi henviser til http://www.dagrofa.dk/ for yderligere informationer.
Denmark
I had excellent experience here at Kiwi .com.Barbara is quite helpful .She hepls me a lot for correcting my mistake.The price is very affordable aswell.Surely i recomend this to family & friends.
I read so much bad about Kiwi.
But Unfortunately I booked tickets before I read it.
They charge you for checked in bagage though the airline you travel with allows 2×23 kilo.
And when I asked to get my money back the say that they contacted the airline – and that they would not give a refund.
But it is not the airline that have the money – it is Kiwi.
So they are also lying
And they wont pay me my money back.
Shame on Kiwi – Never ever Kiwi again.
Tina from customer service was very helpful! thank you!
Reply from KIWI
Hi Rahil,
Glad to hear that Tina was helpful.
Best regards
KIWI
I bought a hydrated water dispenser from KIWI and when I tried to use it, it turned out to be inappropriately working - apparently due to a manufacturer's default - so I went to replace it with another one when the staff informed me that I cannot replace it because I didn't have the payment receipt although I have my bank transaction that includes the total payment and date of payment where they can simply see the history log and see the breakdown of the items I purchased. Now I am stuck with a completely worthless product that I cannot return or even change with a functional one. I would highly discourage customers to rely on the products sold by KIWI.
Reply from KIWI
Dear Tamer
Could you please send an email to info@kiwi.dk where you inform us in which KIWI store you have bought the water dispenser along with your bank transaction. Then we can better help you.
Best regards
KIWI
Reply from KIWI
Hej Inge
Tak for den fine anmeldelse.
Hilsen KIWI
their agent Mohammad who helped me finding another ticket after my originally ticket got canceled. Thank you KIWI for hiring nice agent who knows how to talk to their customers and find fast solutions for them.
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